Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,176
chart
#470
All reviews
Rating Breakdown
Review RSS Feed
Aug. 31, 2024
the app works great and easy and the customer service is great. I had some questions myself and Hana helped me very quickly and well.
Store
My Store
Using app
41 minutes
Aug. 29, 2024
Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question
Aug. 28, 2024
Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10
Aug. 28, 2024
Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!
Aug. 28, 2024
Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!
Aug. 28, 2024
My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!
Aug. 28, 2024
Tiana is so helpful and assist immediately for every questions i asked. So far, the app is good to use.
Aug. 27, 2024
Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.
Aug. 27, 2024
Just signed up for this app for my Shopify store. Amazing customer service, so far I love it.
Aug. 27, 2024
Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!
Aug. 27, 2024
Loved the tech support, on prompt and to the point solution. Great app to get customer interaction. Shoutout to Tiana for consistently delivering exceptional customer service!
Aug. 27, 2024
I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!
Aug. 26, 2024
good app when i didnt know what to do my support Tiana relly help me and she was quick to help and solved my issue really fast thank you Tiana
Aug. 26, 2024
A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.
Aug. 26, 2024
Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.
Using app
10 days
Total reviews
2
Average rating
4.5