Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,779
chart
#340
All reviews
Review RSS Feed
Sept. 22, 2025
the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend
Sept. 20, 2025
Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.
Sept. 18, 2025
The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries. Chatty has recently added more customisation controls so I will be testing those. Would recommend Chatty.
Sept. 16, 2025
This app has been a wonderful addition to my Shopify store. It’s simple, intuitive, and works exactly as expected. What really stands out is the outstanding support — Hana has been incredibly kind, responsive, and supportive throughout the whole process. The combination of a reliable app and such great customer service makes this a 5-star experience. Highly recommended!
Sept. 16, 2025
Very good app, comprehensive solution. Team are very quick to respond and also take on board product development requests.
Sept. 17, 2025
The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam and Hana. We are still in the application testing stage before subscription but very promising. Highly recommended.
Sept. 14, 2025
Sept. 13, 2025
Exceptional functionalities; excellent support - I can highly recommend this app
Sept. 12, 2025
Customer support and the app itself is very good. worth it to try it out, you wont regret it. (Sonny was my customer support, I don't know about other people but Sonny was great)
Sept. 11, 2025
Been looking for a new livechat solution for months, so far Chatty has been great! Also giving a shout out to their support, specifically Sonny! He solved my issue within 30 seconds and helped me fix a couple of things I didn't even notice were not set up right. Try it out!
Sept. 11, 2025
Hana provides amazing customer service and is extremely patient and helpful. It makes using Chatty worth it.
Sept. 10, 2025
This Live Chat APP is super easy to setup and support Hana is super helpful, solve my problem in a second! Highly recommend!
Sept. 10, 2025
there customer support is next level, and Hana did an amazing job with doing css adjustments.
Sept. 9, 2025
We use chatty for our website to be able to support and assist every customer during their nvaigation. The app is very easy to set up and link to any shopify based website and it learns very fast. The test environment is very helpful and the support team is always present and amazing. Had an issue last night and Hana was efficient and fast in providing a solution helping us continuously optimizing our littl chat bot.