All reviews

Rating Breakdown

  • 5
    38% (833 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Aug. 21, 2024

Really good app with everything you need. Specially for being free, exceeds expectations. Also customer support is really good - special mention to Hana, who's been super helpful and resourceful with a few issues I had.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2024

Great app, has all you need for an intuitive FAQ page, and capabilities for real time support. Customer support, Jade, is very quick and helpful.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great App, great services! Especially thanks to Tiana and William!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

it looks like a very good app .. I am still testing it, but they have a very good customer service team.. I got some help from Tiana and she was very nice and helpful ... so far, I recommend the app.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Hannah. She not only promptly addressed my request but also resolved multiple issues with my Chatty in a remarkably short amount of time. Hannah's speed, efficiency, and exemplary work have truly impressed me. Her ability to understand and respond to my needs so quickly made the entire process smooth and stress-free. I appreciate her dedication and professionalism, and I believe she is a tremendous asset to your team. Thank you again, Hannah, for your exceptional service. It was a pleasure working with you!

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 20, 2024

Hana was great in helping with what I needed :)

Using app

2 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 20, 2024

very good experience with Jasmine and Andrew!

Store

MUUM

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

de app werkt erg goed! Mijn veel gestelde vragen pagina is hierdoor echt geoptimaliseerd. Ook toen ik ergens niet uit kwam hebben ze mij erg goed geholpen en lukte het zo! Zeker aan te raden voor je veel gestelde vragen pagina!

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 20, 2024

Ho contattato l'assistenza clienti, ho parlato con Lydia, servizio di assistenza TOP. Risposta immediata e risolto il problema in 2 minuti. Complimenti

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The app looks good, interface works well, and support is seemingly 24/7. Tiana helped me quick and efficiently. Recommend!

Using app

About 17 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Amazing Support and Great App! ⭐⭐⭐⭐⭐ I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient! Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support. Thank you, Hana, for your excellent service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

If there is more than 5 star i will rate , Ms Tiana Was so helpful and she help me very Quickly.

Store

BATOTAH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

I had a great experience with Chatty LiveChat. Mia from the tech team was fantastic, quickly addressing all my questions and implementing changes to the plugin. Their support is efficient and responsive. Highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison

Using app

3 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 18, 2024

I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Tiana was incredibly helpful in guiding me through the live chat app. She was patient, knowledgeable, and went above and beyond to ensure I understood how to use all the features. Thanks to her assistance, I'm now able to navigate the app with ease. I highly recommend reaching out to Tiana if you need any help!

Using app

About 2 hours

Total reviews

9

Average rating

4.4

5 / 5 Share

Aug. 17, 2024

Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 17, 2024

I can’t say enough good things about the Avada Chatty Shopify app! This is hands down the best chat app for Shopify—I’m absolutely thrilled! Not only is it packed with features that even some paid apps don’t offer, but it’s also completely free! A special shoutout to Hana, who provided lightning-fast support and helped me with all my questions. She resolved everything in no time, and her assistance made the entire experience even better. If you’re looking for a top-notch chat app for your Shopify store, look no further. This is it! Thank you, Hana, and the entire Avada team—I’m mega happy!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0