Chatty AI Chatbot & Live Chat
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I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.
La aplicacion funciona muy bien, y el soporte de Audrey fue excelente gracias
You can use all the essential features even for free — and their customer support replies super fast!! Absolutely amazing!!
Always brings historical chat and some time loads with Hi Null, message
Hi there, We really appreciate you taking the time to share your feedback with us. Regarding the issue you mentioned: - The “Hi Null” message has already been fixed in our latest update. - For the historical chat messages, this usually happens when multiple proactive chat triggers are enabled at the same time, which can cause duplicated messages. We also noticed that you’ve recently uninstalled the app. We’d really love another opportunity to support you and show how Chatty can work better for your store. If you decide to reinstall, our team will be happy to help check the setup and optimize your chat triggers so this doesn’t happen again. Looking forward to hearing from you, and we truly appreciate your time and feedback. Best regards, Chatty Support Team
Jasmine helped me solve the problem quickly when I didn't know how to add AI instructions! She responded promptly and was very helpful. Their customer support is truly excellent! I highly recommend that everyone use this app!
Amazing!
excellent app, Hana was very helpful during set up. Drake showed me how to use and set up the app, so far using it and setting it up seems very good.
customer service team is highly professional and enthusiastic.
The customer support (Jade) was super helpful, thank you!
Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.
Hana gave excellent technical assistance!
We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!
Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA
Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!
Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.
About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!
Great app and great support from the chat !
So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!
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