All reviews

Rating Breakdown

  • 5
    93% (1,521 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,522)
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5 / 5 Share

May 28, 2025

just installed the app earlier today, very user friendly, and the support team is great and ready to help

Using app

About 6 hours

Total reviews

13

Average rating

4.4

5 / 5 Share

May 26, 2025

Very complete, easy-to-use application. Your strong point? Responsive, understanding customer service. Thanks again to Hana, who helped me solve my problem in just a few minutes !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Good App. Support Team is really good, they fixed my problem

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Hana was excellent and very professional and friendly and resolved my issues right away! A great job !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

I use Chatty for +6 months now, and it's a great app ! Support is really reactive (Thank you Jasmine and all the team ! :-))

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2025

Agent Hana is incredibly responsive and knowledgeable. The ability to understand context and provide accurate, helpful responses is impressive.

Store

Terrion

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

Great customer support! Thanks Abby and the support team for speedy responses to my questions and requests.

Store

BitJoy

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great support teamworker Hana, overall great app with good free subscription. Works well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Great experience so far and a wonderful support team, especially Jasmine and Doris who helped us customise our new widget. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Hana was excellent! The customer support was fantastic. We can't wait to try this. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Perfect support from Hana!

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

One of the best AI chatbots out here, very easy to setup, and the customer support team is just phenomenal, they quickly reply, and give the best advice on how to setup their app. I highly recommend. I was speaking with Hana and she is very knowledgable, i really liked her professionalism and attention to detail!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Good! Hana was able to resolve my issue

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

Mirra was great! very helpful

Using app

13 minutes

Total reviews

2

Average rating

5.0

3 / 5 Share

May 21, 2025

Using app

About 2 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

May 21, 2025

I’d like to leave a 10/10 rating for Audrey, the customer service I received. www.TopGiftz.co.uk Khalsa (Director)

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 21, 2025

Perfect app for live chat, thanks for help hana

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2025

hana

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

I had a great experience with the Chatty app and support team! The app is easy to use and has helped improve customer interaction on our store. Big thanks to Allen for the excellent support — quick, helpful, and very friendly. Highly recommended!

Using app

12 days

Total reviews

1

Average rating

5.0