Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,634
chart
#353
All reviews
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May 18, 2025
Amazing app, thank you to Hana helping me set up my email channel! Support was amazing and fast
May 17, 2025
app con tante opzioni e una assistenza clienti ottima! In pochi minuti il bot era on line con risposte super. Lo consiglio
May 17, 2025
Super application et l'equipe d'assistance est super réactive. Merci , cette application va alléger notre SAV
May 15, 2025
I’ve been testing out Chatty AI on my Shopify store and ran into a small issue, and I reached out to their support team, and they responded immediately. Their technical team jumped in and resolved the issue very quickly... within an hour or so. The app itself is super intuitive, easy to set up. I’ve tried a few FAQ/chat solutions before, and this one is by far the most polished. Highly recommend both the app and the team behind it!!!
May 15, 2025
Review: I give 5 stars Hana did an amazing job on what i need. The team was professional, they help each other how to resolve the problem. I highly recommend.
May 13, 2025
It's fantastic - easy to use and the online support is from a real person and very helpful
May 13, 2025
Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!
May 12, 2025
Super App! Je wordt direct geholpen en het wordt gelijk voor je opgelost of zelfs gedaan Thank Jade :-)
May 12, 2025
HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.
Hi AquaDoc, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We take all concerns seriously and are currently investigating the situation you described. Please know that we do not condone or engage in any form of harassment, and we are committed to maintaining respectful interactions with all users. Regarding the glitches you mentioned, our team is continuously working to improve the app’s performance and user experience. We’d greatly appreciate the opportunity to learn more about the specific issues you faced, so we can address them properly. If you're open to it, please reach out to our support team directly—we’d love to assist further and make things right. Sincerely, The Chatty Team
May 10, 2025
Chatty AI bot is a very good app to handle your Shopify customer support chats, whether you are a small business or a large one. Special thanks to Hana for helping with the setup!
May 9, 2025
So far, my experience has been awesome. Customer Service is great and all my questions have been answered.
May 6, 2025
Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!
May 5, 2025
We wanted to make sure some of the specific settings of the Shopify will be hidden by the Chatty - still accessible but not present for the users that would chat with the bot. The support made it happen in the matter of minutes. Hana and Alyssa sure did help a lot in this matter!
May 3, 2025
A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!