Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,177
chart
#459
All reviews
Rating Breakdown
Review RSS Feed
Aug. 16, 2024
Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.
Aug. 16, 2024
I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!
Aug. 16, 2024
I’ve been using Chatty on my Shopify store, and it’s been effective for managing customer communications. The app is straightforward and easy to use. The support team is responsive, with Hana providing quick and helpful assistance when needed. I recommend Chatty for those looking to streamline their customer service.
Aug. 16, 2024
Thanks Hana for helping me fix my issue. Highly recommended app, easy to use and looks good in my website.
Store
My Store
Using app
14 days
Aug. 15, 2024
I was speaking to Emily this morning on two occasions, she helped me with the review app for my customers and the chatty app. I couldn't have done it without her. Top marks for her understanding that we are not all good on websites:-) Thank you so much for all your help Emily :-)
Aug. 14, 2024
I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!
Aug. 14, 2024
the team (esp Hana and Raymond) offers prompt help!!! very recommend to use!!
Aug. 14, 2024
I needed help with fixing some of the settings on my live chat. Hana was able to get it fixed right away and provided great customer service. She was even able to fix a different issue I didn't even know about. Great customer service from Hana!
Aug. 14, 2024
I spoke to Jade, amazing customer service, stayed with me patiently throughout the whole process and made everything so easy! 11/10!
Aug. 14, 2024
Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)
Aug. 14, 2024
I just installed and set up. Kevin in support was great and response time was quick. He was able to answer my questions and get me through the set up. I've tested it out so far and looking forward to seeing it in action!
Aug. 14, 2024
Tiana and Anivia helped me solve my problem with displaying the FAQs. Thank you!
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Aug. 14, 2024
Kevin is the best when something needs to be done, so would recommend this app
Aug. 13, 2024
The response was quick and the customer service from Tiana and Doris was amazing！
Aug. 13, 2024
Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!