All reviews

Rating Breakdown

  • 5
    96% (1,700 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,699)
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5 / 5 Share

Sept. 9, 2025

Hana ist gut

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Hana me dio un muy buen soporte, amigable y rapida al responder

Store

AmaUno

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Hana was absolutely incredible to work with! She’s professional, patient, and went above and beyond to make sure all my questions were answered clearly. Her communication style is warm and approachable, yet she’s highly knowledgeable and efficient at solving problems. I felt supported every step of the way and really appreciated the thoughtful, human touch she brought to the interaction.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

A big thanks to Sonny for being super helpful when I had questions. I actually didn't expect a reply so fast. I had a special requirement, and they added that in for me not long after I installed the app, tested it out on multiple devices and even sent me videos so I could see how it was working. The settings are really straight forward, and the app is easy to navigate. I previously had a manual chat on my website, and I think this is going to be so much more helpful for customers. You can even configure product recommendations based on products and also have it give a code when someone adds something to cart to nudge them to purchase. It's awesome! Loving everything about it so far!

Using app

About 13 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

The app is easy to use, and Hana provided great support, especially for basic-level features. All features work as expected.

Using app

19 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I am from 8849tech.com, a brand of rugged phones/tablets—featuring ultra-large batteries, 720P projectors, and more. Our $700 Tank 4 Pro is among the best rugged phones on the market, so every customer matters to us. After testing online chat apps, we chose Chatty: it’s powerful yet only $20/month. Its AI assistant helps customers pick products and answers simple questions correctly, plus Chatty’s support is responsive (Sonny is professional).

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Vielen Dank ans Jasmine und William von Chatty. Ihr habt mir sehr bei der Entwicklung des FAQ Blocks für meinen Shopify Shop geholfen und einige technische Probleme behoben.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Merci à Jasmine et Ryan de m'avoir accompagné dans la personnalisation du plugin sur mon site! Tout s'est fait simplement et en quelques minutes! WOW quel magnifique service!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Sonny was very helpful, thank you

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

amazing, fast easy and supportive, super helpful

Store

hdesign

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

great app and great customer support from Hana!!!!

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The best customer service.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Hana was the best thank you so much

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Works great for me. Chat support was good whenever needed.

Store

DLux

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

very good app with awsome and fast support thanks for the chatty team

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Chatty helps us streamline our customer services process process by filtering out repetitive requests and offering a quick and easy way to assist customers with more difficult questions. Also, has a super friendly and reliable support team themselves who are quick to assist us at any time.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

I recently reached out to Chatty’s customer support and spoke with Hana. She was fantastic — her responses were quick, clear, and very helpful. She understood my issue right away and guided me through the solution without any hassle. I really appreciate the fast and friendly support, it made the whole experience smooth and stress-free. Thank you, Hana!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Application intuitive. Super client efficace avec Sonny!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This is an incredibly easy to use chatbot for Shopify. The setup was simple, and the features are fantastic. I particularly love the live agent option—it's great to know that I'm notified immediately when a customer requests to speak with a human. The upselling feature is also a game changer; it's already helped me generate a sale. The support I received from Hana was excellent, and she was a great help in resolving some issues I had.

Using app

3 days

Total reviews

1

Average rating

5.0