Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,177
chart
#459
All reviews
Rating Breakdown
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Aug. 13, 2024
Great service from Hana, needed some assistance in a custom property. Service that would be great from a paid service, but the fact that this one is free, is even more awesome.
Aug. 13, 2024
The support team ( especially Audrey and Doris) is beneficial and always ready to assist with any issues. With fast response times and seamless website integration, it's a must-have tool for businesses aiming to improve customer service.
Aug. 12, 2024
The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.
Aug. 12, 2024
Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.
Aug. 12, 2024
Très bonne expérience avec Emily, elle m'a répondu facilement et rapidement :), merci encore !
Aug. 11, 2024
it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).
Store
My Store
Using app
About 1 hour
Aug. 11, 2024
I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!
Aug. 10, 2024
It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.
Aug. 10, 2024
I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!
Aug. 9, 2024
App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!
Aug. 8, 2024
The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.
Aug. 8, 2024
Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.
Aug. 8, 2024
I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.
Aug. 7, 2024
Customer service was great! I got help from support in a super fast manner and the app itself is great to use