Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,779
chart
#340
All reviews
Review RSS Feed
Aug. 31, 2025
Great app! The interface is modern and fits any store. The AI agent is super helpful if you can’t monitor 24/7 or hire staff. The built-in FAQ page is a big plus since Shopify lacks it. Support is outstanding, special thanks to Hana for quickly customizing my widgets to match my store’s style perfectly.
Aug. 30, 2025
It can be overwhelming integrating a new App with a beloved website. Jasmine was incredible. She dove into custom settings with me, was very knowledgable and incredibly patient. I am left excited for the support Chatty is providing for my customers. The tracking feature is great!
Aug. 29, 2025
Got help from Jasmine and she was super quick to answer and explained everything very well! Great!
Aug. 29, 2025
I'm thoroughly impressed with this AI chat app! The support team, especially Jade is incredibly responsive, efficiently resolving any issues that arise. More importantly, the app has significantly boosted sales for my store by enhancing customer engagement and streamlining interactions. Highly recommend for any business looking to leverage AI for better customer service and increased sales.
Aug. 28, 2025
You have to babysit this tool daily, wasting 20–30 minutes fixing endless errors. Even then, it still fails. Support is a really bad for $49—they only blame you for not “feeding it” enough. First, shipping pages aren’t enough, then you need FAQs, then more questions and answers—it never ends i would use simpler chats and get same results. I don’t understand the 1,5k new positive reviews maybe simple websites and number of products or info
Hi VivaVoss Team, Thank you for taking the time to leave this feedback. We’re truly sorry for the difficulties you faced while using the app. After reviewing your case, our team has worked to fix the issues you mentioned and already reached out to you via email with the updates. We’d love for you to check again and let us know if everything runs smoothly now. Your input helps us improve the app and support experience for all merchants, and we’re committed to making sure you don’t have to spend extra time managing errors. If you could kindly reply to our email or connect with us via live chat, we’d be happy to walk you through and ensure things are optimized for your store. Best regards, Chatty Support Team
Aug. 28, 2025
I’ve been using the Chatty app for my Shopify store, and it has been an excellent experience. The app works smoothly and helps me manage customer communication more efficiently. One of the best parts is the support team—especially Sonny, who has always been quick, friendly, and very helpful whenever I needed assistance. This app is simple, reliable, and truly adds value to my business. I highly recommend Chatty to any Shopify merchant who wants a professional and easy-to-use live chat solution backed by outstanding support.
Aug. 27, 2025
Cutomer service just blows my mind, it is just phenomenal. Liz is awesome, I hope to work again with her in the future!
Aug. 26, 2025
Aug. 26, 2025
Review for Chatty & Support (Abby) I want to give special thanks to Abby for her outstanding support. She was very professional, attentive, patient, and incredibly kind. She responded to my request quickly and efficiently, which is rare and truly appreciated. As for the Chatty app, I’m genuinely impressed. It meets all my expectations and allows me to offer my customers a smooth and enjoyable user experience. I run a store in the pet niche, and it’s very important to me that we communicate with our customers in an enthusiastic and always positive tone. Even while I was asleep, the bot managed to do exactly that – it interacted with my customers naturally, almost like a human, while also keeping certain sensitive information private and confidential. I highly recommend this app: with Chatty, I know my customers will always receive reliable 24/7 service and never lack support. Thank you again to the whole team, and a big shoutout to Abby .
Aug. 24, 2025
Aug. 24, 2025
Always very helpful support. I am using a couple of apps from Avada, and it is always a great experience. Jasmine solved my problem very fast today.
Aug. 24, 2025
I had a great experience with Hana from the Chatty customer support team. She helped me quickly and efficiently with the configuration and setup of my chatbot. Hana was not only incredibly kind and patient but also very knowledgeable and competent. Her clear explanations and fast support made the whole process smooth and stress-free. Excellent customer service!
Aug. 23, 2025
Finally a chat bot that isn't impossible to set up and actually works. Amazing support. How it should be. Jasmine is a rockstar