Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,177
chart
#459
All reviews
Rating Breakdown
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Aug. 7, 2024
As always, whenever I've needed assistance with the app, the online help has been excellent. Judy was no exception. Great app with growing capabilities, and excellent customer service.
Aug. 7, 2024
Aug. 7, 2024
Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.
Aug. 6, 2024
The app is one of the best I've found here. I needed to clarify some doubts with the attendant Lydia, who promptly resolved my problem. Very good, I recommend it!!
Aug. 6, 2024
I faced an issue when trying to display my FAQ page on my website. The support team was incredibly helpful in resolving it.
Aug. 6, 2024
The fastest response to my question I've ever seen and Hana has been amazing with helping me out. Early days yet, but the FAQs which is what I installed the app for looks sleek and easy to navigate.
Aug. 6, 2024
Finally, a live chat tool that is multilanguage, has quick replies (a customer can select), and is hassle-free. Very friendly and fast replies by Tiana and Nikita of the support team. Highly recommend!
Aug. 6, 2024
I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!
Aug. 6, 2024
Perfect application ! The support is very nice, I recommand it ! (French user)
Aug. 6, 2024
Amazing app. So far so good and the customer service is great. Linda really helped me out out got me up and going again. Highly recommended
Aug. 5, 2024
Some small issues in the beginning, but the team was helpful and sorted them out quickly. I got help from Audry, Maison, Tracey and Pamela.
Aug. 4, 2024
Pretty easy to set up, live chat helps very effectively Thanks for making this app :)
Aug. 4, 2024
Great way to include a chat to your site. I was having an issue, but Alyssa saved the day and helped me very quickly. Would recommend this app to others!
Aug. 3, 2024
Prakash helped me really good and fast. Awesome service and really kind. I would definitely recommend using this app and all it's services.
Aug. 3, 2024
A great product and an amazing support team. Chatty's team is always ready to help; I had a few hiccups while setting it up, but Hana from the support team was extremely helpful and resolved my queries promptly.
Aug. 3, 2024
Really good app. In particular, its support is amazing. I was not able to set up faq but one of their member Tiana helped me through the process. Support is amazing, especially Tiana.
Aug. 2, 2024
Had some small layout issues and Audrey was so helpful and changed what i needed in moments.