Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
Feedback
1,799
Reviews
Chart
#156
Shopify

All reviews

5 / 5 Share
Sept. 28, 2025

Hana helps me to set the Chatty AI Chatbot, she did great job with a lot of patience.

Store Using app Total reviews Average rating
PIKAPIKA 34 minutes 3 5.0
5 / 5 Share
Sept. 28, 2025

Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!

Store Using app Total reviews Average rating
Mijn winkel About 1 month 96 4.8
5 / 5 Share
Sept. 27, 2025

The Chatty team have been absolutely brilliant — they went above and beyond to help me code the backend so that the chatbot looks and functions exactly the way I envisioned. Their support was fast, clear, and genuinely collaborative. It’s rare to find a provider that combines great technology with such hands-on, helpful service. Highly recommend them if you’re looking to create a seamless, branded chat experience.

Store Using app Total reviews Average rating
Bio Atelier 22 days 1 5.0
5 / 5 Share
Sept. 26, 2025

I have to give special recognition to April from the Chatty support team - she was absolutely outstanding! April was exceptionally helpful, incredibly attentive to my needs, and resolved all my issues quickly and professionally. Her level of service really stood out. The entire support team at Chatty is responsive and knowledgeable, but April's assistance was truly exceptional. She went above and beyond to ensure everything was working perfectly for my store. The app itself is fantastic, but having such dedicated support makes all the difference. Highly recommend Chatty, and if you need help, you're in great hands with their team!

Store Using app Total reviews Average rating
Art Gold Jewelry About 5 hours 7 3.3
5 / 5 Share
Sept. 26, 2025

Excellent app. Just spent some time configuring it on our store, and we are very impressed with the amount of customization possible. Needed some help with a few settings and Jasmine from the Chatty Support Team was very professional, patient and knowledgeable. Highly recommended.

Store Using app Total reviews Average rating
nolitto3d About 13 hours 6 5.0
4 / 5 Share
Oct. 1, 2025

Store Using app Total reviews Average rating
Atelier De Glow 9 months 2 3.0
Developer Reply

Hi there, Thank you for taking your time to leave the review. We noticed that there was no feedback included with the rating, and we truly value every bit of feedback so we can continue to improve our service. From our records, the last issue you reported to our team was successfully resolved. We’d love to know if there are any new concerns or if something hasn’t been working as expected since then. Your insight would be extremely helpful for us to understand the situation and support you better. Could you kindly share a few details about what prompted your rating? Even a short reply would help us investigate and take the right action to make things right for you. Thank you for your time and for being a valued user of Chatty. We look forward to hearing from you and assisting further if needed. Best regards, Chatty Support Team

5 / 5 Share
Sept. 26, 2025

Nagyon segítőkész Hana, minden rendben volt!

Store Using app Total reviews Average rating
Tecuccod.hu About 1 hour 1 5.0
5 / 5 Share
Sept. 26, 2025

A great app that has the feature of AI chat and FAQ. It also allows you to create FAQ blocks that can be included in specific page. The support team is very helpful and professional. Worth to give it a try.

Store Using app Total reviews Average rating
BigBlue Official Store About 2 hours 8 5.0
5 / 5 Share
Sept. 25, 2025

Hana was really great! It helps us and solve all the changes that we wanted. Thanks!

Store Using app Total reviews Average rating
Almond Muse 3 months 1 5.0
5 / 5 Share
Sept. 23, 2025

SUPER BUENA, LA RECOMIENDO, ATENCION 100%

Store Using app Total reviews Average rating
OMI 7 days 2 5.0
4 / 5 Share
Sept. 22, 2025

the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend

Store Using app Total reviews Average rating
SIYOU NAILS About 1 month 3 4.7
5 / 5 Share
Sept. 20, 2025

Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.

Store Using app Total reviews Average rating
AHI 2 days 1 5.0
5 / 5 Share
Sept. 20, 2025

This app is amazing! Super easy to set up, works smoothly, and has really helped me grow my business. Definitely worth trying!

Store Using app Total reviews Average rating
JACK AS About 1 month 1 5.0
5 / 5 Share
Sept. 19, 2025

Store Using app Total reviews Average rating
Oway US About 1 hour 2 5.0
5 / 5 Share
Sept. 18, 2025

The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries. Chatty has recently added more customisation controls so I will be testing those. Would recommend Chatty.

Store Using app Total reviews Average rating
Silver Circle Pets 6 months 8 5.0
5 / 5 Share
Sept. 17, 2025

Hana top assistant!

Store Using app Total reviews Average rating
PharmaPower About 3 hours 5 5.0
5 / 5 Share
Sept. 17, 2025

nice

Store Using app Total reviews Average rating
Allude München 1 day 16 4.8
5 / 5 Share
Sept. 16, 2025

This app has been a wonderful addition to my Shopify store. It’s simple, intuitive, and works exactly as expected. What really stands out is the outstanding support — Hana has been incredibly kind, responsive, and supportive throughout the whole process. The combination of a reliable app and such great customer service makes this a 5-star experience. Highly recommended!

Store Using app Total reviews Average rating
Tawshia About 1 month 6 5.0
5 / 5 Share
Sept. 16, 2025

Very good app, comprehensive solution. Team are very quick to respond and also take on board product development requests.

Store Using app Total reviews Average rating
PURE Sports Nutrition 2 months 3 5.0
5 / 5 Share
Sept. 17, 2025

The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam and Hana. We are still in the application testing stage before subscription but very promising. Highly recommended.

Store Using app Total reviews Average rating
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