Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,177
chart
#459
All reviews
Rating Breakdown
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July 26, 2024
This is an excellent customer service chat software with full functionality, and the customer service staff was quick and enthusiastic in helping me.
July 25, 2024
I highly recommend this app, It looks amazing and has everything I could ever want, I've had other chat/FAQ apps before but they weren't it. Also Thank you Lydia for helping me with my questions.
July 25, 2024
I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface. A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.
July 25, 2024
I got the best service in this App. Hana helping me so much. Thank you for your help!
July 24, 2024
Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!
July 24, 2024
Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.
July 24, 2024
Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!
July 24, 2024
July 23, 2024
Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!
July 23, 2024
Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.
July 23, 2024
Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!
July 23, 2024
We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with. Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita. Would recommend Chatty for proper FAQ and contact info to your customers.
July 22, 2024
Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.
July 22, 2024
Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!
July 22, 2024
I have written twice for support and the CS people is so kind! Always resolve my dobubts.