Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,177
chart
#459
All reviews
Rating Breakdown
Review RSS Feed
July 22, 2024
Hana was super nice and went above and beyond helping me out!!! I'm extremely grateful for her!!!
July 22, 2024
Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda
July 20, 2024
Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)
July 20, 2024
Uygulama tasarımsal olarak yekpare bir yapıya sahip ve gerçekten bütüncül çözümler sunuyor bünyesinde. Tasarım,fonksiyonellik,erişilebilirlik üçü de var bunların daha ne olsunn..
July 20, 2024
wow, this is the best live chat app I have ever used, their customer support is the best and if you're looking for the best live chat to use, do not think twice to install Chatty and get started immediately. My customers are happy!!!
July 18, 2024
I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.
July 18, 2024
Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!
July 18, 2024
I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.
July 18, 2024
Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.
July 18, 2024
Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!
July 18, 2024
I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!
July 17, 2024
the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!
July 17, 2024
They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.
July 15, 2024
This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".
July 14, 2024
I got support by Ricky and William and it was very quick and efficient. It is a very good app.