Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales...
Rating
4.9
Feedback
1,884
Reviews
Chart
#205
Shopify

All reviews

5 / 5 Share
Oct. 7, 2025

Excellent support from the Chatty team — especially Hana! She guided us step by step in setting up the chatbot for our Shopify store and ensured everything ran smoothly. Very responsive, professional, and knowledgeable.

Store Using app Total reviews Average rating
bioQuad Life Sciences About 1 hour 3 5.0
5 / 5 Share
Oct. 7, 2025

Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)

Store Using app Total reviews Average rating
La Sacoche Officielle 11 days 1 5.0
5 / 5 Share
Oct. 7, 2025

Store Using app Total reviews Average rating
VXAparts Online Store 3 months 5 5.0
5 / 5 Share
Oct. 3, 2025

I had a great experience with Chatty AI support. Jasmine was very professional, patient, and quick to respond to my questions. She guided me step by step on how to configure the chatbot for my Shopify store and made sure I understood how to customize the settings. Thanks to her help, I was able to solve my issue quickly. Excellent support, thank you Jasmine!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 3, 2025

Great App! Thanks Hana

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 1, 2025

great help from Hana, use of Chatty highly recommended

Store Using app Total reviews Average rating
Beautyvuesion 2 months 2 5.0
5 / 5 Share
Oct. 1, 2025

literally the best customer service I have ever experienced with an app. They help me with ANYTHING right on the spot and save me so much time trying to figure things out myself. I can't recommend it enough. Hana has been awesome help too. I'm really impressed. it has helped our customer support and online support so much

Store Using app Total reviews Average rating
Sole Freedom About 2 months 1 5.0
5 / 5 Share
Oct. 1, 2025

Great support team! They helped me very quickly and I’m really satisfied with the app. Special thanks to Jasmine for her amazing assistance. I definitely recommend others to use this app.

Store Using app Total reviews Average rating
Parfymhemmet.se Over 1 year 3 5.0
5 / 5 Share
Oct. 1, 2025

Excellent customer service and a very good app. I recommend it!

Store Using app Total reviews Average rating
Outdare About 2 hours 7 5.0
5 / 5 Share
Sept. 30, 2025

so far the usage is good by trying them about a week. Support, Hana is helpful too.

Store Using app Total reviews Average rating
Bean Shipper 21 days 5 5.0
5 / 5 Share
Sept. 29, 2025

I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor. It's currently in the testing phase, but it seems very customizable.

Store Using app Total reviews Average rating
ANTIQURIOUS 37 minutes 3 5.0
5 / 5 Share
Sept. 28, 2025

Hana helps me to set the Chatty AI Chatbot, she did great job with a lot of patience.

Store Using app Total reviews Average rating
PIKAPIKA 34 minutes 3 5.0
5 / 5 Share
Sept. 28, 2025

Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!

Store Using app Total reviews Average rating
Mijn winkel About 1 month 111 4.9
5 / 5 Share
Sept. 27, 2025

Great experience with your Customer Service April. In the process of starting a webshop a lot of things need to be put in place and April supported me all the way to get through this hurdle! Thank you April!

Store Using app Total reviews Average rating
Vincante About 3 hours 1 5.0
5 / 5 Share
Sept. 26, 2025

I have to give special recognition to April from the Chatty support team - she was absolutely outstanding! April was exceptionally helpful, incredibly attentive to my needs, and resolved all my issues quickly and professionally. Her level of service really stood out. The entire support team at Chatty is responsive and knowledgeable, but April's assistance was truly exceptional. She went above and beyond to ensure everything was working perfectly for my store. The app itself is fantastic, but having such dedicated support makes all the difference. Highly recommend Chatty, and if you need help, you're in great hands with their team!

Store Using app Total reviews Average rating
Art Gold Jewelry About 5 hours 7 3.3
5 / 5 Share
Sept. 26, 2025

Excellent app. Just spent some time configuring it on our store, and we are very impressed with the amount of customization possible. Needed some help with a few settings and Jasmine from the Chatty Support Team was very professional, patient and knowledgeable. Highly recommended.

Store Using app Total reviews Average rating
nolitto3d About 13 hours 6 5.0
4 / 5 Share
Oct. 1, 2025

Store Using app Total reviews Average rating
Atelier De Glow 9 months 2 3.0
Developer Reply

Hi there, Thank you for taking your time to leave the review. We noticed that there was no feedback included with the rating, and we truly value every bit of feedback so we can continue to improve our service. From our records, the last issue you reported to our team was successfully resolved. We’d love to know if there are any new concerns or if something hasn’t been working as expected since then. Your insight would be extremely helpful for us to understand the situation and support you better. Could you kindly share a few details about what prompted your rating? Even a short reply would help us investigate and take the right action to make things right for you. Thank you for your time and for being a valued user of Chatty. We look forward to hearing from you and assisting further if needed. Best regards, Chatty Support Team

5 / 5 Share
Sept. 25, 2025

Hana was really great! It helps us and solve all the changes that we wanted. Thanks!

Store Using app Total reviews Average rating
Almond Muse 3 months 1 5.0
5 / 5 Share
Sept. 23, 2025

SUPER BUENA, LA RECOMIENDO, ATENCION 100%

Store Using app Total reviews Average rating
OMI 7 days 2 5.0
4 / 5 Share
Sept. 22, 2025

the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend

Store Using app Total reviews Average rating
SIYOU NAILS About 1 month 4 4.8
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