Chatty AI Chatbot & Live Chat
All reviews
I never had such great customer service. HANA IS AMAZING!
Highly recommend! I am new to the app, and so far the setup has been straightforward and easy to use. The customer support team has been amazing: responses are quick, Jade and Alicia were especially helpful in answering all of my questions. They’re not only knowledgeable but also genuinely friendly, which makes such a difference. I am looking forward to exploring more of the features.
C'est l'application revé ! un assistant de vente et d'aide au suivi des commandes.. c'est génial! et surtout ca nous libère du temps pour le reste du travail. Nous avons fait le choix de Chatty au lieu de créer un chatbot AI avec les outils du marché mais le coût et la sécurité sont mieux avec cette applications. De plus quand vous avez un support technique aussi serviable que present avec jasmine ... il y'a rien à dire que de l'adopter sans tarder! merci
hana was super helpfuly in helping with my query.
I’ve had a great experience with the Chatty app and its support team. The features are intuitive and really help improve communication with customers. I especially want to thank Hana for the quick, professional, and friendly support. She made the whole process smooth and easy. Highly recommended!
Customer support is approachable and responded quickly to the question, Hana guided me through the steps for setting and it works.
Hana was a great help. She was able to help me get the app working in no time. She was really quick. I couldn't figure out what I was missing. She was able to get figure that out and give me guidance on how to improve thing. Thank you Hana. Hopefully, when can work together again.
Excelente, todo bien, a pesar de que tuvimos algunos problemas técnicos al principio, todo el equipo estuvo trabajando para solucionarlo, creo que queda muy poco para que este al 100%, por ahora dejo 4 estrellas por que me falta que una tremenda herramienta como ésta esté al 100%. Gracias Liz y gracias a todos por buenos avances.
The settings are very user-friendly and meet user needs. The customer service responds promptly and helps merchants solve problems during use.
Their ai works amazing and their in built support team will help you 24/7 so it's really easy for anyone from a beginner to expert and it's totally worth it
I had an issue setting up the app and reached out for help. Audrey was very kind, communicative, and patient in helping me fix the issue. Highly recommended!
Tried several chatbox, Chatty is smarter. You do not have to set up much to have a satisfied result. Have a few questions and their staff Audrey replied quickly.
This is a very powerful and feature-rich app for chat and LINE marketing. Because it has so many functions, the initial setup can feel a bit complex. However, this is where their support team truly shines. I had a long and detailed setup process, and later a specific technical issue with CSS customization for the chat icon. The support team, were incredibly patient, professional, and helpful throughout the entire journey. They not only answered all my questions but also proactively helped configure settings and solve the problem for me. If you are looking for a powerful chat app, Chatty is a great choice. If you value excellent customer support that will guide you every step of the way, then this app is a must-have. Highly recommended!
This AI assistant gave me a great SEO score so I wanted to give a chance, in addition the support seems very helpful and proactive. Thamnk you very much Hana for your help, has been a pleasure to see such high CS quality form your side and the proactiveness is a point that is ultraimportant.
Hana was amazing! Answered all of my questions promptly and solved my issue in just minutes. Highly recommend for fast and incredible customer service.
I was not able to use the app due to the complex nature of what my store requires. However, the support staff did everything the could to accommodate me and my business. We tried all kinds of things to try and get it to work, but in the end the AI is not as complex as I would have needed. Thanks for all your help!
Thank you so much for your kind review! We truly appreciate you giving Chatty a try, and we’re glad our support team could be there for you throughout the process. While we regret that the AI couldn’t fully meet the complexity your store requires at this time, your feedback is extremely valuable and helps us improve. Wishing you all the best with your business, and if there’s ever anything we can support you with in the future, we’d be happy to help!
Chatty is a fantastic AI-powered chat support app — super intuitive and truly helpful for managing customer conversations. What makes it even better is the incredible support team behind it. They’re responsive, knowledgeable, and genuinely care about helping you succeed. Highly recommend!
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