Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,633
chart
#353
All reviews
Review RSS Feed
March 10, 2025
Hana gave me great support service, very friendly and fast to respond. Highly recommend the app
March 9, 2025
The app is great and easy to get around with. I had one minor issue but Hana was a sweetheart throughout the whole process, she helped me resolve it in a heartbeat. I have nothing but good things to say about this app.
March 8, 2025
The Chatty support team is incredibly responsive and helpful! (shout-out Jasmine, Raymond, Abby, and Alicia for always providing thorough, helpful answers and handling our questions with care). It takes a lot of tweaking, but once you build a thorough FAQ section and question database, the AI chatbot is very knowledgeable and helpful for our customers. The more data we input, the better it gets. It's been a game changer for our customers and has helped reduce the amount of CS tickets we receive.
March 8, 2025
Sonny was great when handling my issues since I'm new to the app. Im currently on the free trial, but I will continue to keep this app due to the great customer service and amazing chatbot. Thanks!
March 7, 2025
this app is awesome! they have amazing support as well, special call out to Abby!
March 7, 2025
Super einfache Integration und schneller und kompetenter Support. Umfangreiches Chat-Tool selbst in der kostenlosen Variante
March 7, 2025
Awesome chat app with a full range of powerful and rich features. It's user-friendly and an excellent app that's definitely worth using.
March 7, 2025
Great app. I'm testing it right now but the free version allows you to better manage things. I had been looking for a solution for a long time without having to pay with messages already preset for example
March 6, 2025
Chatty AI is an amazing AI chatbot that I highly recommend to everyone! The chatbot is efficient, and the customer support is outstanding. A special thanks to Sonny for the incredible support—truly impressive
March 6, 2025
Really helpful crew and I really appreciate their assistance. Highly recommend.
March 6, 2025
I really appreciate the support. The support team is quick and helpful whenever I need them.
March 6, 2025
Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.
March 5, 2025
Great App and does all you need. Support is fast and efficient as well.
Using app
8 months
Total reviews
5
Average rating
4.2
March 10, 2025
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.
Hi Hydbond™️ Store Owner, Thank you for updating your review and for recognizing the value of our FAQ setup. We’re truly sorry to hear that the notification delays have impacted your experience. Reliable notifications are crucial, and our team is continuously working to improve them. We’d love to troubleshoot this further and see if there’s anything we can adjust on your end to enhance performance. If you're open to it, please reach out to us—we’re happy to help! Your feedback is invaluable in helping us refine the app, and we appreciate you giving us a chance. Best, Chatty Support Team
March 5, 2025
Hana was very nice. She helped me resolved my problem easily. It was a great service!