All reviews

Rating Breakdown

  • 5
    96% (1,700 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,699)
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5 / 5 Share

June 22, 2025

The customer support for chatty app is Amazing and till now app itself working fine for me

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2025

Hana from Avada is a superstar! She got the app up and running for me with the customizations I asked for in only a few minutes. I could not have asked for a better customer experience! Thanks Hana and the Avada team!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

What a amazing Support I get from Chatty! I had a great experience using Chatty for my business. Setting everything up was smooth, and the platform is very user-friendly. I especially want to give a big thanks to Jasmine, who was incredibly supportive and helpful throughout the process. She made sure I got everything I needed and was always quick to respond. It's not often you get that level of personal support, I highly recommend Chatty!

Store

UTrano

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 29, 2025

Jasmine a été très réactive et efficace ! Rien à redire !

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

This app is so powerful, it will solve many of my online consultation problems. Thanks to Abby for her help, I can quickly get familiar with this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Hana was very helpful in setting up the chat!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

just installed the app earlier today, very user friendly, and the support team is great and ready to help

Using app

About 6 hours

Total reviews

13

Average rating

4.4

5 / 5 Share

May 26, 2025

Very complete, easy-to-use application. Your strong point? Responsive, understanding customer service. Thanks again to Hana, who helped me solve my problem in just a few minutes !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Good App. Support Team is really good, they fixed my problem

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Hana was excellent and very professional and friendly and resolved my issues right away! A great job !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

I use Chatty for +6 months now, and it's a great app ! Support is really reactive (Thank you Jasmine and all the team ! :-))

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2025

Agent Hana is incredibly responsive and knowledgeable. The ability to understand context and provide accurate, helpful responses is impressive.

Store

Terrion

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

Great customer support! Thanks Abby and the support team for speedy responses to my questions and requests.

Store

BitJoy

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great support teamworker Hana, overall great app with good free subscription. Works well.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Great experience so far and a wonderful support team, especially Jasmine and Doris who helped us customise our new widget. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Hana was excellent! The customer support was fantastic. We can't wait to try this. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Perfect support from Hana!

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

One of the best AI chatbots out here, very easy to setup, and the customer support team is just phenomenal, they quickly reply, and give the best advice on how to setup their app. I highly recommend. I was speaking with Hana and she is very knowledgable, i really liked her professionalism and attention to detail!

Using app

About 3 hours

Total reviews

3

Average rating

5.0