Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,633
chart
#366
All reviews
Review RSS Feed
Feb. 25, 2025
What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.
Feb. 25, 2025
Very good app! I had some problems using the app and I really appreciate ANNA's helpful response! I will definitely recommend it to others!
Feb. 24, 2025
Anna from the help team was amazing she helped me configure the specific settings I needed
Feb. 23, 2025
Audrey was really helpful while setting up the app. Seems to be exactly what I wanted in a chat app!
Feb. 22, 2025
Great app, got free plan for new business. Customer service was supportive to resolve questions and issues. Special thank for Audrey
Feb. 22, 2025
Im really thankful that Audrey helped with my question. She had patience and listened to my problem. Im really happy about the service and look forward to chat with you again!
Feb. 21, 2025
A little confusing at first to get set up.
Thank you for your feedback! We appreciate you taking the time to set up Chatty on your store. We understand that the initial setup process may have been a bit confusing, and we truly value your patience. Charles has assisted you with the setup during live chat, and we’re glad to hear that you were able to get things running. If you need any further assistance or would like guidance on customizing your widget—such as updating FAQs to better match your store’s policies—feel free to reach out. Our team is always happy to help! Looking forward to supporting your success with Chatty.
Feb. 21, 2025
Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!
Feb. 20, 2025
Great app and great support. Jasmine from support service is very efficient and kind.
Feb. 19, 2025
Hana and Raymond have been helping me throughout the integration process for my website. They are so polite and so helpful teaching me what was wrong and resolving all of my issues. I am so happy that I decided to use Chatty versus the other apps. It's convenient, affordable, and has really helpful customer support. TYSM!
Feb. 19, 2025
Easy to setup and works like a charm. Ran into an issue where needed a rep. Audrey was very helpful. Thank you for the great work yall!
Feb. 19, 2025