All reviews

Rating Breakdown

  • 5
    93% (1,521 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,522)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2025

Great customer support by Sonny, instant feedback!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Another Awsome App from Awsome Team of Avada. i Must say Avada Products are Good but Support team is great.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

I received excellent customer service from Hana. She was very quick and efficient in resolving my issue.

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 19, 2025

So far they have been very helpful and the app and integration have been very easy to use! Audrey and Damien are amazing!!

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 18, 2025

Hana has given the explaination for my questions

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 17, 2025

Ho avuto un'esperienza fantastica con il supporto clienti! Hana è stata gentilissima, veloce e incredibilmente cordiale. Ha risolto il mio problema in un attimo, con grande professionalità e attenzione. Davvero un servizio impeccabile!

Store

Mr.Tin

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Jade and Hana have both been brilliant with helping us set up the chatbot. Instant response times and helpful knowledge

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

不错的应用,其中客服Audrey给我提供了很棒的帮助

Store

Fotopro

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Suporte imediato e funcionalidades muito boas. Unico problema que a inda persiste e nas traduções nativas do app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Hana was really helpful, and she set up everything for me! many thanks

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

Jasmine AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Had an issue with the Chatty logo in emails, and Sonny and the Chatty team helped solve my issue with speed and professionalism I appreciate you all and thank you so much for all of your great support!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

After using Chatty AI Chatbot & Live Chat, I’m really impressed—not just by the product’s functionality, but especially by the outstanding customer support. The chatbot is easy to use and meets my Shopify store's needs perfectly. Its AI auto-reply feature boosts efficiency while allowing seamless handover to human agents for more complex inquiries. The system runs smoothly and reliably, making customer interactions much more convenient. What truly stood out to me was the exceptional support from their team, especially Alyssa. I encountered a page display issue and reached out for help. Alyssa responded incredibly fast and handled the issue with impressive professionalism. Not only did she fix it efficiently, but she also took the time to explain the cause so I could prevent similar problems in the future. Her patience and expertise made the entire experience stress-free and reassuring. If you're looking for a smart chatbot with top-tier customer support, Chatty AI is an excellent choice. And if you ever need assistance, I hope you’re lucky enough to have Alyssa help you—she’s fantastic!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Awesome app and support. Sonny answers quickly and always resolves any issues!

Store

KupFoun

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

quick support.. great app

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

great support especially "Damian"

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great help and support. Chat support answered all my questions. Definitely moving forward.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Hana was great with helping me, i was confused when trying to sort the app out on my phone and was just being silly but Hana was patient with me and guided me through it.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Hana helped me install the app, and she responded super fast and was very helpfull. Super happy with the chatty app!!

Store

Novani

Using app

About 4 hours

Total reviews

4

Average rating

5.0