Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,179
chart
#463
All reviews
Rating Breakdown
Review RSS Feed
June 23, 2024
It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.
June 22, 2024
Account verification was quick and easy. The agent, Pamela, was friendly and responsive.
June 22, 2024
Quick and accurate help from Lydia. She helped my back on track in minutes. Very happy!
Store
My Store
Using app
About 1 hour
June 22, 2024
The customer support has been incredible, can't believe this app is free! Kevin has help me to set up the app so it fits my theme, really happy, thanks!
June 21, 2024
This app is absolutely helpful and necessary to upgrade your online store. It's simple and easy to use. If you have in trouble Customer Support will be there for you to assist quickly and very friendly. Tiana was my supporter and she gave me very clear instruction and fast response! I am so glad to meet this app! I want to give more than 5 star!!
June 21, 2024
I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!
June 20, 2024
Great app. Easy to set up and the customer service is awesome and provided me assistance promptly.
June 19, 2024
Very good application and support. It helped me that the button did not appear when using a cell phone and was only seen on computers. Since it blocked the options at the bottom of my online store.
June 19, 2024
Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!
June 18, 2024
This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!
June 18, 2024
I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly! I'm so excited to use Chatty on my page!
June 18, 2024
I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!
June 16, 2024
pretty useless tbf, very limited features, better off using the Shopify Inbox.
Hi there, Thank you for taking the time to leave a review. We're sorry to hear that you're finding our app limited in features compared to your expectations. We're always striving to improve and provide the best possible service to our users. If you could share more specific feedback on the features you feel are lacking or any particular functionalities you would like to see, we would greatly appreciate it. Your input is invaluable in helping us enhance our app to better meet your needs. Please feel free to reach out to our support team if you have any suggestions or require assistance. Best regards, Chatty Support Team