Chatty AI Chatbot & Live Chat
All reviews
Review RSS feed
Good! Hana was able to resolve my issue
I’d like to leave a 10/10 rating for Audrey, the customer service I received. www.TopGiftz.co.uk Khalsa (Director)
Perfect app for live chat, thanks for help hana
I had a great experience with the Chatty app and support team! The app is easy to use and has helped improve customer interaction on our store. Big thanks to Allen for the excellent support — quick, helpful, and very friendly. Highly recommended!
Amazing app, thank you to Hana helping me set up my email channel! Support was amazing and fast
Super application et l'equipe d'assistance est super réactive. Merci , cette application va alléger notre SAV
Abby was very helpful. I'm truly grateful to her.
I’ve been testing out Chatty AI on my Shopify store and ran into a small issue, and I reached out to their support team, and they responded immediately. Their technical team jumped in and resolved the issue very quickly... within an hour or so. The app itself is super intuitive, easy to set up. I’ve tried a few FAQ/chat solutions before, and this one is by far the most polished. Highly recommend both the app and the team behind it!!!
Review: I give 5 stars Hana did an amazing job on what i need. The team was professional, they help each other how to resolve the problem. I highly recommend.
It's fantastic - easy to use and the online support is from a real person and very helpful
Liked support from Hana and the bot so far.
Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!
HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.
Hi AquaDoc, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We take all concerns seriously and are currently investigating the situation you described. Please know that we do not condone or engage in any form of harassment, and we are committed to maintaining respectful interactions with all users. Regarding the glitches you mentioned, our team is continuously working to improve the app’s performance and user experience. We’d greatly appreciate the opportunity to learn more about the specific issues you faced, so we can address them properly. If you're open to it, please reach out to our support team directly—we’d love to assist further and make things right. Sincerely, The Chatty Team
So far, my experience has been awesome. Customer Service is great and all my questions have been answered.
Great Support! one of the best apps to have on your store.
Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.