All reviews

Rating Breakdown

  • 5
    93% (1,521 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,522)
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5 / 5 Share

Jan. 22, 2025

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!

Store

orcha

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Great apps. Jasmine was incredibly professional and a pleasure to collaborate with. She communicated clearly understood and delivered beyond expectations. Their attention to detail and commitment to quality were truly impressive.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Outstanding Support from Hana! I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction. What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high. Highly recommend both the app and their exceptional customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Great app! Sonny was an efficient and kind support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Hana is a good people

Using app

1 day

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 16, 2025

great service by live chat agent audrey, she really helpful, I'm done successfully setup by live chat now.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Hana was amazing! She helped me right away. Excellent customer service and very fast!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Hana has been incredibly helpful throughout my experience with Chatty! She provided clear and concise answers to all my questions, making it so much easier to navigate the platform.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Je suis vraiment impressionné par Chatty ! L'application est extrêmement facile à utiliser, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont très bien conçues et très pratiques. C'est une solution simple et efficace pour interagir avec un chatbot IA. Je recommande vivement à tous ceux qui cherchent une assistance intelligente et rapide. Un grand bravo à l’équipe derrière cette application !

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Abby and Andrew, THANK YOU for a very quick and professional resolution to the problem. The app is excellent, as is its support. :))

Store

Henima

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I couldn’t be happier with Chatty: AI Live Chat & FAQs! When I started using the app, it was clear that this was the perfect solution for building a professional, seamless chatbox for my business. A special shoutout to Sonny and Jade, who have been incredible throughout the process. They were patient, and professional, and went above and beyond to ensure everything was perfectly set up for Keenway, Southern California's number one delivery company. The app itself is super intuitive, customizable, and packed with useful features like live chat, FAQs, and order tracking. It’s exactly what I needed to keep my customers engaged and informed. Plus, the support team has provided all the information I needed, and their response time has been lightning-fast! If you’re looking for a reliable, easy-to-use app to elevate your customer support, Chatty is the way to go. Highly recommend it!

Store

Keenway

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 15, 2025

Abby was great!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect. Great app. Use it to have customers contact directly through your website.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Nous utilisions auparavant l'application de chat d'un concurrent, bien plus coûteuse. Puis, nous avons découvert Chatty, qui s'intègre parfaitement à notre site. Son design est plus moderne, et ses options de personnalisation sont nettement supérieures. En résumé, si vous recherchez une application de chat performante, nous sommes convaincus que Chatty est la meilleure option. Nous avons testé de nombreuses solutions avant de nous arrêter sur celle-ci, et elle a surpassé toutes nos attentes.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2025

Fantastic support and prompt!

Using app

About 23 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 13, 2025

Audrey was very helpful and answered all my questions quickly and effectively! Greate customer service!

Using app

7 days

Total reviews

3

Average rating

5.0