All reviews

Rating Breakdown

  • 5
    93% (1,522 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,523)
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5 / 5 Share

Jan. 13, 2025

Audrey was very helpful and answered all my questions quickly and effectively! Greate customer service!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Recommend! Very helpful. When I request some changes for the appearance. Damian helped me solved it very quickly, which I most appreciated. I look forward to many more features and it can help me the conversations with the customers more smoothly!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

excellent service

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

There customer support acutally solves your problems and helps you in the best way ever. Thank you to Audrey for being the first person on all Shopify apps for helping me with an actual problem.

Store

Monarch

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Tolle App. Und der Kundensupport ist wirklich super.

Store

Druwids

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Amazing app with amazing support. Had a special request and they hopped on it right away and coded it for me! Definitely deserves its high rating. Special thanks to Hana and Raymond, they nailed it.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

it's an incredible app that has transformed how we interact with our customers. The interface is user-friendly, the features are powerful, and the support is simply outstanding. A huge thank you to Hana, who has been absolutely amazing in assisting us. She answered all our questions with patience and professionalism, helping us get the most out of the app. I would highly recommend this app to any merchant looking to improve their customer service and efficiently automate responses to frequently asked questions. A must-have solution for any online store!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 10, 2025

Tolle App, guter und schneller Support innerhalb weniger Sekunden hatte ich die Lösung für mein Problem. Danke besonders ans Abby. Sehr gutes Support Team

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Great App! Nice and fast customer service

Store

Proudly

Using app

About 1 month

Total reviews

4

Average rating

3.0

5 / 5 Share

Jan. 9, 2025

i just started chatty room, the cs agent are very helpful and fast response I was chat with agent audrey, really great and all my task doing well

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Hana & Raymond gave me a superior support with my issue! Thank you so much guys!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly. It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.

Store

Dorothy

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Hana was awesome!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I want to say what a pleasure it has been working with your company on my initial setup.. Just as Important that you recognize Audrey for her outstanding work and her kindness she gave me with the support... She is AWESOME!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great service and easy to navigate!

Store

E-XHALE

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Haha provided me with very professional and fast service, will continue to use it!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Ik heb vandaag hulp gehad van Abby. Ze doen echt hun best om je te helpen! Gelukkig zijn die mensen er, en kan ik weeral verder. Hartelijk dank!!!!!

Store

Valrose

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support. The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding. A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start. If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Jade was on point to resolve our questions and technical issues. The replies were fast and accurate, with a friendly touch :) The app is easy to use and the great customer support is a real plus !

Store

Nyte

Using app

About 1 month

Total reviews

5

Average rating

5.0