Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,179
chart
#463
All reviews
Rating Breakdown
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May 25, 2024
The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.
May 25, 2024
Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.
May 25, 2024
So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.
May 24, 2024
I was allowed to be supported by Hallyfe. I had a lot of questions and all of them were answered quickly and correctly. I am very satisfied!
May 24, 2024
Very good app with good features that really elevate your shopify website to the next level. Also really good support, Rosie was really helpful and replied fast.
May 24, 2024
La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz
May 23, 2024
Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.
May 23, 2024
Plugin qui répond aux attentes ! Les deux assistants " Hana" et "Maison" très reactifs et prennent leur temps pour vous aider. Je recommande ce plugin qui est fonctionnel et ergonomique
May 22, 2024
The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3
May 22, 2024
J'utilise Chatty pour l'ensemble de mes boutiques ! Comme toujours j'obtiens l'aide de Hana qui est super efficace et toujours disponible ! Merci Hana :D
May 22, 2024
I'm absolutely delighted with the support for the application! Audrey has been incredibly helpful throughout, assisting me with troubleshooting, providing clear instructions, and ensuring a smooth experience. Her professionalism and expertise have made all the difference. A big thank you to Audrey and the support team!
May 21, 2024
Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.
May 21, 2024
The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.
May 21, 2024
I love the app so far, Easy to use, has all the key features, and is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.
May 21, 2024
So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.
May 20, 2024
William ,your tech team member, fixed my problem quickly.. Usually it takes long to reply and fix on the web field.. So that was very helpful to me. I've had a very good impression on your Chatty app.. Thank you so much ..~