Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,179
chart
#463
All reviews
Rating Breakdown
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May 13, 2024
Five stars all the way! This app has been an absolute incredible, and the support 100% recommend. Specially HANA Thank you for your support and your help. Thank you again
May 13, 2024
I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that. 4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.
May 13, 2024
Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!
May 13, 2024
Great app, very easy to use, thanks for the help from Rosie, solved our problem quickly
May 13, 2024
5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.
May 12, 2024
Emily was very helpful! Immediately understood my request and fixed it right away!
May 11, 2024
Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!
May 11, 2024
Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!
May 11, 2024
Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!
May 10, 2024
It's a much better and more functional app than I expected. beautiful design! support 10/10
May 10, 2024
I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!
May 10, 2024
I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute. Thanks!
May 10, 2024
Hana and Tobi did a great job. I had some questions and they did instantly pick it up and solve the issue. Very quick and efficient customer support. Now I will test the app.
May 10, 2024
This app has been extremely entuitive, and the support team is extremely helpful. Tiana was super fast at answering all of my questions.
May 9, 2024
So far it's easy to use with excellent service! I'm excited to go live with this!
May 8, 2024
Ho istallato questa applicazione è ne sono rimasto veramente contento, applicazione che fa a caso di tutte le aziende che non vogliono perdere nessun contatto con il cliente, in più permette di avere le FAQ in una unica applicazione, assistenza clienti top che ti risponde addirittura alle 4 del mattino ore Italiane, Lydia che mi ha assistito è stata professionale e d'aiuto in modo chiaro è veloce. Che dire scegliete questa azienda e non ve ne pentirere. SUPER
May 8, 2024
Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.