Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,636
chart
#376
All reviews
Review RSS Feed
Dec. 2, 2024
Chatty solved a lot of problems for us in a single app from FAQ to tracking. Hana from their team was very helpful and did instant support.
Dec. 2, 2024
Great app and great customer service, they solved the problems encountered at every request!
Nov. 30, 2024
I am extremely impressed with Chatty's customer service! The team was incredibly helpful, patient, and quick to respond to all my inquiries. They made the setup process smooth and straightforward, providing clear and efficient support. I am very happy with the assistance I received and excited to start using Chatty for my live chat needs. Based on this positive experience, I’m confident that using Chatty will be a great addition to my business. Highly recommend their service!
Nov. 29, 2024
Jasmine was super helpful, app has been great so far. Think this will be a valuable asset to our business
Nov. 30, 2024
I have concerns with the features of the live chat, so I ask for help through chat. Audrey, one of their member shows up to help me. I ask her to do some testing on my behalf on her end to make sure everything working on the customer side. She do it straight away, and answered all my questions. So far, I am happy with using this app :), their team especially Audrey is always ready to help. Good Job!
Nov. 28, 2024
I like their customer support service. Audrey is so patient to help me solve my problems!
Nov. 28, 2024
I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!
Nov. 27, 2024
I was helped by both Jade and Sonny, both were extremely helpful and answered my questions. Great app, does exactly what we want.
Nov. 26, 2024
I had a great experience with Jade from the Chatty app support team. She was professional, friendly, and resolved my issue quickly. Her clear communication and willingness to go the extra mile made the process seamless. Truly appreciate the excellent support. Thank you, Jade!
Nov. 25, 2024
I really like this app. It includes all the features I need and fulfills my needs. Thank you to the team for their prompt support and courteous treatment. I give it a 5+
Nov. 24, 2024
Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!
Using app
About 2 years
Total reviews
1
Average rating
5.0
Nov. 22, 2024
Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.