Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat & sale: recommend products, answer FAQs, track orders
Rating
4.9
Feedback
1,798
Reviews
Chart
#315
Shopify

All reviews

5 / 5 Share
March 8, 2025

Sonny was great when handling my issues since I'm new to the app. Im currently on the free trial, but I will continue to keep this app due to the great customer service and amazing chatbot. Thanks!

Store Using app Total reviews Average rating
Humble Legends About 11 hours 5 5.0
5 / 5 Share
March 7, 2025

this app is awesome! they have amazing support as well, special call out to Abby!

Store Using app Total reviews Average rating
ReMall About 1 month 2 5.0
5 / 5 Share
March 7, 2025

Super einfache Integration und schneller und kompetenter Support. Umfangreiches Chat-Tool selbst in der kostenlosen Variante

Store Using app Total reviews Average rating
HIVAR 17 days 3 5.0
5 / 5 Share
March 7, 2025

Great app. I'm testing it right now but the free version allows you to better manage things. I had been looking for a solution for a long time without having to pay with messages already preset for example

Store Using app Total reviews Average rating
Bimar Pharma About 1 hour 2 5.0
5 / 5 Share
March 6, 2025

Really helpful crew and I really appreciate their assistance. Highly recommend.

Store Using app Total reviews Average rating
ubbiworld 14 days 1 5.0
5 / 5 Share
Dec. 12, 2025

I really appreciate the support. Hazel was quick and helpful getting me what I needed. Thanks!

Store Using app Total reviews Average rating
Off Road Tents 9 months 13 5.0
5 / 5 Share
March 6, 2025

Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.

Store Using app Total reviews Average rating
The Natural Health Market 11 days 13 5.0
5 / 5 Share
March 5, 2025

Great App and does all you need. Support is fast and efficient as well.

Store Using app Total reviews Average rating
1 / 5 Share
March 10, 2025

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.

Store Using app Total reviews Average rating
Hydbond™️ About 1 year 8 4.5
Developer Reply

Update 3/12: Thank you for continuing to use Chatty, especially the FAQ feature. We're really glad to hear that it has been helpful for your store. Regarding the previous notification delays, our team has released several improvements recently to make alerts faster and more reliable. If at any point you’d like to try the live chat notifications again or want us to review your setup, we’re more than happy to assist. Thanks again for sticking with us! Your feedback truly helps us keep improving the app. ______________________________________ Update 5/5: Since your last review, our team has made several improvements specifically related to mobile notifications. We understand how important timely alerts are, especially for live chat, and we've been actively optimizing this area to enhance reliability and speed. We’d love for you to consider giving it another try — especially using the live chat feature again — and see if the experience has improved on your end. If you encounter any issues or need assistance with setup, our support team is always here to help. ___________________________________________ Hi Hydbond™️ Store Owner, Thank you for updating your review and for recognizing the value of our FAQ setup. We’re truly sorry to hear that the notification delays have impacted your experience. Reliable notifications are crucial, and our team is continuously working to improve them. We’d love to troubleshoot this further and see if there’s anything we can adjust on your end to enhance performance. If you're open to it, please reach out to us—we’re happy to help! Your feedback is invaluable in helping us refine the app, and we appreciate you giving us a chance. Best, Chatty Support Team

5 / 5 Share
March 5, 2025

very happy with chatty and Hana was very helpfull to fix few issues patiently

Store Using app Total reviews Average rating
Alchemy For The Soul 7 days 1 5.0
5 / 5 Share
March 4, 2025

They offer very good service especially their customer support team they are really friendly and efficient. I have used chatty for my website www.serrbeauty.de and i am really satisfied with all services that they are provide, highly recommended.

Store Using app Total reviews Average rating
SerrBeauty Deutschland About 1 month 5 5.0
5 / 5 Share
March 4, 2025

Store Using app Total reviews Average rating
LAKEN 21 minutes 3 5.0
5 / 5 Share
March 3, 2025

very helpful, like having a receptionist!

Store Using app Total reviews Average rating
Perham Prints 2 days 14 5.0
5 / 5 Share
March 3, 2025

I am just setting up but I can see all the potential that this app has to offer! I needed help from support and Hana has been really helpful!

Store Using app Total reviews Average rating
Charli 3 days 3 5.0
5 / 5 Share
March 3, 2025

I’m really happy with the Shopify app support service. They fixed my issues quickly and efficiently. The support team responded fast, and I felt well taken care of throughout the process. I’m very satisfied with the service, and I’d like to thank them for their excellent support.

Store Using app Total reviews Average rating
YOUBOOST LLC 3 days 1 5.0
5 / 5 Share
March 3, 2025

Its easy to use and the team are always available to assist. Hana was a great help. Efficient and friendly.

Store Using app Total reviews Average rating
Make de run 5 months 1 5.0
5 / 5 Share
March 3, 2025

Thanks to Hana, I was able to get my work done in a very short time.

Store Using app Total reviews Average rating
Outdoor Connections About 1 hour 2 5.0
5 / 5 Share
March 1, 2025

Amazing support from the team, Sonny was very helpful and tried his best to get my widget set properly. highly recommended. thanks

Store Using app Total reviews Average rating
Zennova Carpet About 3 hours 5 5.0
5 / 5 Share
March 1, 2025

I had some issues while using the Chatty, but I received outstanding support from Jasmine and Raymond. They went above and beyond to assist me and resolve the problem quickly and effectively. Their help was invaluable, and I’m incredibly grateful for their exceptional customer service. Highly recommend this plugin and their amazing support team!

Store Using app Total reviews Average rating
Hevto Wetsuits Store 4 days 2 5.0
5 / 5 Share
Feb. 27, 2025

Very easy to set up and integrate. I loved that there was templates pre-written to facilitate and and speed up the set up process for the FAQ integration. They also make it very easy to reach support in case of questions during the set up. Sonny was very helpful, polite, and answers very fast.

Store Using app Total reviews Average rating
Tweety's World About 1 hour 1 5.0
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