Chatty AI Chatbot & Live Chat

I really appreciate the support. Hazel was quick and helpful getting me what I needed. Thanks!

Muy buena app, soporte rápido y muy amables...

Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.

Great App and does all you need. Support is fast and efficient as well.

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.

very happy with chatty and Hana was very helpfull to fix few issues patiently

As someone who has been using Chaaty on my Shopify store for a while, I have to say it's been an absolute game - changer! The instant chat feature is a lifesaver. It allows me to connect with my customers in real - time, answer their questions promptly, and address any concerns they might have right away. The chat window pops up at just the right times, which is super convenient for both me and my customers. And the fact that I can customize the appearance and the trigger rules is amazing. It fits perfectly with the look and feel of my store. Audrey from the support team deserves a special shout - out. She's always been incredibly helpful, answering all my queries promptly and guiding me through any issues. Thanks to her and this great app, my customer service has improved significantly, and I've seen an increase in customer satisfaction and loyalty. Highly recommend Chaaty to all Shopify store owners!

They offer very good service especially their customer support team they are really friendly and efficient. I have used chatty for my website www.serrbeauty.de and i am really satisfied with all services that they are provide, highly recommended.

I just wanted to take a moment to express my gratitude for the exceptional support I received from Hana while using the AI chatbot plugin for my Shopify store. From the moment I reached out with a question, Hana was quick to respond and incredibly helpful in guiding me through the setup and any troubleshooting I needed.

very helpful, like having a receptionist!

I am just setting up but I can see all the potential that this app has to offer! I needed help from support and Hana has been really helpful!

I’m really happy with the Shopify app support service. They fixed my issues quickly and efficiently. The support team responded fast, and I felt well taken care of throughout the process. I’m very satisfied with the service, and I’d like to thank them for their excellent support.

Its easy to use and the team are always available to assist. Hana was a great help. Efficient and friendly.

Thanks to Hana, I was able to get my work done in a very short time.

Amazing support from the team, Sonny was very helpful and tried his best to get my widget set properly. highly recommended. thanks

I had some issues while using the Chatty, but I received outstanding support from Jasmine and Raymond. They went above and beyond to assist me and resolve the problem quickly and effectively. Their help was invaluable, and I’m incredibly grateful for their exceptional customer service. Highly recommend this plugin and their amazing support team!

Very easy to set up and integrate. I loved that there was templates pre-written to facilitate and and speed up the set up process for the FAQ integration. They also make it very easy to reach support in case of questions during the set up. Sonny was very helpful, polite, and answers very fast.

Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions! Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks! Would highly recommend this app!