Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,181
chart
#458
All reviews
Rating Breakdown
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May 3, 2024
The app is easy to configure and get running in a few minutes. The ability to customize the UI and add custom CSS is a plus. Much thanks to Hana who made sure that I am happy and able to work around the app.
May 2, 2024
Lydia and Maison have been very helpful in resolving my issue. I absolutely recommend it!
May 2, 2024
Hana was able to help me quickly resolve my problem. I didn't know it was this easy getting in touch with the support team. Thank you so much!
May 2, 2024
Rosie responded back as soon as possible and she fixed all the problem shooting. i will recommend.
May 2, 2024
Very easy to use and solution oriented. You support very quickly when there is a problem. Especially “Hana”! . He/She are very good.
May 1, 2024
Great app!! Also the support team is really helpful. When you have a question they are helping you very quick. Hana, Tracy and Toby have perfectly helped me every time I had a question!
May 1, 2024
Avada is very usefull and easy to use app. Lydia and Nikita provided quick, professional assistance, solving my issue in no time. The app's integration of live chat, email, and FAQ support is fantastic. Highly recommended!
May 1, 2024
Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!! The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too! Love it.
April 30, 2024
Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future. The support staff Tiana was very helpful. Thank you Tiana.
April 30, 2024
I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism. The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site. I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.
April 30, 2024
He tardado muy poquito en instalarla, es fácil y tan solo he tenido una duda que rápidamente en el chat Tracy me lo ha resuelto inmediatamente. Tracy ha sido muy amable con trato muy cercano. Recomendado 100%
April 30, 2024
Ik ben zeer goed geholpen door Tiana. Ze legt alles tiptop uit en helpt met alles wat je maar nodig hebt. ferm bedankt
April 30, 2024
This application is the best of its kind. Managers Tiana and Toby very quickly helped me figure out the problem. Highly recommend!)
April 30, 2024
Einfach zu benutzen, viel Individialisierungsmöglichkeiten. Support ist auch sehr hilfreich, vor allem die nette Nikita hat mir schnell geholfen. Am besten gefält mir der Widget unten rechts, wo der Kunde schnell ganz viel Hilfe bekommt. Zum jetztigen Zeitpunkt sehr zu empfehlen!