All reviews

Rating Breakdown

  • 5
    93% (1,520 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,521)
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5 / 5 Share

Nov. 1, 2025

Jasmine helped me solve the problem quickly when I didn't know how to add AI instructions! She responded promptly and was very helpful. Their customer support is truly excellent! I highly recommend that everyone use this app!

Store

TreaYou Studio

Using app

About 1 year

5 / 5 Share

Oct. 31, 2025

Amazing!

Store

Magdarél

Using app

23 days

5 / 5 Share

Oct. 30, 2025

excellent app, Hana was very helpful during set up. Drake showed me how to use and set up the app, so far using it and setting it up seems very good.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Hana is the best!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

customer service team is highly professional and enthusiastic.

Store

TOOCAA

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

The customer support (Jade) was super helpful, thank you!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Hana gave excellent technical assistance!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!

Store

Sirocco

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Simple and very helpful

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 25, 2025

Never had a better support than this with Hana.

Store

AirDryer

Using app

About 1 hour

5 / 5 Share

Oct. 25, 2025

Great app and great support from the chat !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide. The customer support is quick to answer (thank you Sonny) to provide details to integrate the software. We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Hana was great! Super smooth set-up, it looks great and promising!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Using app

11 months

Total reviews

7

Average rating

5.0