Chatty AI Chatbot & Live Chat

Hana from the support team is so patient and nice, this app just kick ass!

Merci et au top du top rapide sympas et compétente

Thank you Hazel for helping me set up all the processing the Chatty app on my shopify. Thanks to you, I can directly advise customers about my products on shopify. the team has been incredibly responsive, patient, and genuinely helpful. Thanks

The customer service provided extremely efficient and accurate guidance, helping to solve the troublesome issue. I am very grateful to Hazel.

This AI assistant is great but requires a lot of training and instructions, but staff seems like they are working hard to keep improving it. Staff is also helpful if you run into any issues. Props to staff Andy for helping out.

Very good customer service thanks Hana

Harika bir uygulama, müşteriler ile iletişim iş yükümüzü tamamen üzerimizden aldı.

Had a question regarding subscription plans and Audrey was a great help! She was really kind, patient and fast. It was a great experience! Thanks Audrey!

Very good service. I am satisfied and highly recommended. Audrey always help and resolve the issues. Thanks

Terrific support service especially from Andy - who was very helpful in addressing all our questions promptly, and patiently guided our team through setup step by step! So many great features offered, solid system, easy user experience, and outstanding support.

Hazel has been great helping me with the chat bot updates I'd like to make

Sehr guter Support bei der Einrichtung. Danke Hazel!!

The AI software is very easy to use, and customer service responds promptly.

excellent App

Stellar platform! Its been amazing so far, easy to set up and the AI system is really amazing! Appreciate the support as well, fast and effective in helping resolve issues. Appreciate Hazel for the support when I ran into some minor issue with the set up!

Just signed up and straight off the bat Linda was very helpful with getting me set up right with personalised instructions. If this is anything to go by the support is fantastic

A few hiccups during the learning process but I will say once it gets going the chat is super helpful to our customers and helps scale back our time spent on customer service. If we do run into an error every now and then the support team, specifically Hazel, if super quick to respond and provide help on the spot.

The app is easy to use and set up, Hana is fast at responding to my requirements and she made sure she did everything I asked of her, Thank you made my day.

DO NOT INSTALL — Unauthorized charges Terrible experience. This app charges you without your consent and without any prior notification. I never authorized any payment, yet charges appeared on my Shopify billing. It is completely unacceptable for an app listed on the Shopify App Store to operate this way. There is zero transparency — they charge merchants behind their backs. This is not a mistake, it is an abusive business practice. If you already have this app installed, go to Settings → Billing immediately and review every charge. And if you're considering installing it, don't. They will charge you without asking. Shopify needs to seriously review developers like this who take advantage of merchants' trust. NO INSTALEN ESTA APP — Cobros no autorizados Experiencia terrible. Esta aplicación realiza cargos sin tu consentimiento y sin ningún tipo de aviso previo. Nadie autorizó esos cobros y aun así aparecieron en mi facturación de Shopify. Es inaceptable que una app listada en la tienda de Shopify opere de esta manera. Actúan con total falta de transparencia, cobrándole al comerciante a sus espaldas. Eso no es un error, es una práctica abusiva. Si ya la tienen instalada, vayan inmediatamente a Configuración → Facturación y revisen cada cargo. Y si están pensando en instalarla, no lo hagan. Les van a cobrar sin preguntar. Shopify debería revisar seriamente a este tipo de desarrolladores que se aprovechan de la confianza de los comerciantes.