All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2026

Audrey did a really good job helping me :) Great service, great response time. Always happy to text AVADA Support :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Audrey

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

So far so good. Hana was extremely friendly and helpful in setting up the basic framework for us as per what we required. There were a few issues that I had on my end and she was quick to resolve them. Great support throught the process.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Exceptional. Great customer service assisted by Hana.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Great Support team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Hazel was fantastic and quick to resolve my issue

Store

Brewser

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Thank you Andy for a big help you gave your time to find a solution on my concern. I appreciate that. I recomand the any one looking a chatbot.

Using app

About 1 month

Total reviews

29

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great support. Hana is very helpful and responds fast.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Really great app! Works as expected and even better. Settings could be simplified a bit more. I imagine that non-technical people could struggle to understand what needs to be changed and where but overall - recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

prodessional and good customer service hana espically

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great app with excellent support, especially miss "Hana"

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Ho appena installato l'app ed Hana mi ha aiutato alla grande!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

首先,App很好用,网页版和手机版都很好用。 其次,他们的团队非常的负责,有任何疑问及时为我解决,沟通无障碍,他们会非常贴心的用你们国家的语言和你沟通,减少了翻译的压力,沟通很丝滑,靠谱的团队,Nice!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

The Chatty AI app has been great so far and the support I've received has been top notch. Thanks!

Using app

41 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Hazel provided a great service to rectify issues with email forwarding. She was available immediately and stayed on until the issue was resolved. Impressive service.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Audrey and Ryan offered outstanding support in addressing our questions. We are very pleased with the app so far.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Megan was very helpful! OMG like I feel guilty cause I asked so many questions lol but she was very patient! as well as Hazel too! Great team!! I cant wait to see how Chatty works with my store:)

Using app

About 15 hours

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 31, 2025

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Super! Great app and support staff. Probably the best one out there on the Shopify store platform. Shout out to Hazel and Mark for helping me with my requests. Asset to the team.

Store

AMNIKI

Using app

About 1 year

Total reviews

4

Average rating

5.0