Chatty AI Chatbot & Live Chat
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Linda was a great help. All my questions were answered to set up and understand how to train the AI Agent. We have not yet use the app itself but I am looking forward.
UPDATE: I originally gave this app a two-star review. Within just 48 hours of posting my feedback, the Chatty team implemented audible desktop notifications for live chat—exactly the feature I was hoping for. I'm genuinely impressed by how quickly they listened to customer feedback and delivered a solution. That level of responsiveness is rare, and it has completely changed my experience with the app. I've happily updated my review to five stars. Way to go, Chatty! Keep up the outstanding work.
Hi team, Thank you so much for updating your review and for these incredibly kind words. Our team was thrilled to hear the audible desktop notifications made such a difference for you. Listening to merchants like you is exactly how Chatty gets better, so thank you for taking the time to share your feedback in the first place. It truly means a lot to all of us. We're always just a message away if there's anything else you'd like to see. Wishing you great sales ahead! Warm regards, Chatty Team
The app is great, I had a small issue which I couldn’t solve it by myself and Linda from chat support did it for me in a professional way and very fast. She was able to fix the issue straight away. I highly recommend the app
Exceptional customer service with Andy! I am honestly shocked at how easy it is to tweak and guide the AI to be helpful and on brand with your store. I'm pretty blown away at the intelligent design of this app so far. Bravo!
Jade was really helpful walking me through the setup and also showing me additional features that I will definitely need.
Having issues with the setup and then Liz came and solve my issues. She's very polite and helpful. Special thanks to the entire team and specially Liz for helping me out with the setup and did everything I asked for.
It was an amazing experience and the service was very helpful and efficient! Totally recommend it!
Hazel was extremely helpful - quick and great personality!
Great customer service and the app is super helpful
Mega Support. Hazel vom Team konnte mir sehr schnell und einfach weiterhelfen. Es funktioniert alles einbandfrei.
Ik ben nog aan het testen. Heeft nog tijd nodig voordat het volledig geoptimaliseerd is. Hou wel rekening dat je tijd moet besteden aan het juiste prompts en verzamelen van informatie. Je kunt wel rekenen op de hulpdesk van Chatty. Ik ben snel en goed geholpen door het team, waaronder Hazel.
Linda was great! Helped me get set up super quick
Thank you so much. This has given an extra spark to my business.
The service is fast and efficient. It helped me solve many detailed issues and with the customization aspects as well. Thank you so much!
Great support and a helpful app I use the Chatty app for my online store and I’m very happy with it. I especially want to mention the support: Andy helped me with an issue I had with the app quickly, kindly and professionally. The communication was easy, and the problem was solved without any hassle. Thank you to Andy and the Chatty team. I can definitely recommend the app!
I work around midnight, their support team is always there when I need them. When the chatbot couldn't fully resolve my issue, it seamlessly transferred me to a real person. I was connected with Nana, who was absolutely amazing. She was incredibly patient, gave me clear, step-by-step instructions, and made sure I got the exact right answer. It’s rare to find such high-quality, patient live support in the middle of the night.
nice and fast customer support
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