All reviews

Rating Breakdown

  • 5
    38% (828 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Oct. 21, 2024

Hana helped us a lot. Good support :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 20, 2024

Hana thank you - quick and fast support!

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 19, 2024

Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Very handy! Nice communication and quickly helped.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Recommend! Fast reply easy to navigate Especially Hana

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

"Highly Recommend – Excellent App and Amazing Support!" I'm incredibly satisfied with the Chatty app, and I highly recommend it to anyone looking to enhance their Shopify store. It's super easy to use and extremely helpful for streamlining communication with customers. The app works flawlessly and has quickly become an essential part of my store's operations. On top of that, their support is fantastic! Charles, their support agent, has been a great help—very responsive, friendly, and genuinely cares about solving any issues. This level of customer service really stands out. Overall, Chatty is a must-have app for any Shopify store owner. Five stars!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

thank you for your support Jasmine and Maison you were fantastic!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

jasmine a etait tres gentille et a repondue a tout mes demandes!

Store

omniway

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Very good service!! thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I had some issues and contacted the support team via Livechat. Abby was super supportive and helped me solving the issue really quick.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Thanks Hana for the excellent assistant

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Supergoede app en wat een goede ondersteuning! zojuist ben ik geholpen door Sonny via de Chat. Er wordt echt tijd voor je genomen je wordt echt erg goed geholpen! Dankjewel Sonny voor jouw hulp en geduld. Een aanrader en als er problemen zijn dan is er altijd wel een topper om je te helpen. In mij geval Sonny!

Store

My Store

Using app

About 18 hours

5 / 5 Share

Oct. 17, 2024

Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

我原有的inbox插件的按钮位置遮挡了其他按钮而且不能移动位置,而这块插件的位置通过技术顾问Emily的帮助下,成功移动了位置,并且功能非常齐全,推荐!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

客户服务的态度特别好,响应速度快,尤其是 HaHa

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Hana was very quick, polite, and professional with getting my issue resolved.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Hana is such a superhero here. Customer service was wonderful. The app is not complicated like others its smooth running and easy to navigate.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Outstanding app and support!!! Audrey at the support is amazing! A lot of knowledge, willing to help and very very polite!! This is a must have app!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Best thing about the app is the customer service

Using app

4 days

Total reviews

3

Average rating

5.0