Chatty AI Chatbot & Live Chat

This has been a helpful app for my shop. I'm still getting started, but so far it has helped my customers a lot and it's pretty easy to use.

I seriously cannot say enough good things about the Chatty app on Shopify! The customer service alone is NEXT LEVEL. From the moment I started using it, the team has been incredibly responsive, patient, and genuinely helpful. A huge shoutout to **Sonny**, who went above and beyond to help me with customizations and making sure everything matched my brand perfectly. Not only did they fix issues quickly, but they also took the time to explain things so I could understand and manage it moving forward. It’s rare to find an app where the support team actually feels like a partner in your business, but that’s exactly what you get here. If you’re looking for a chat solution that’s not only powerful but backed by an amazing team that truly cares, this is it. Highly, highly recommend!

Perfect support and helpful app

Tolle App und vor allem direkter Support mit schneller und individueller Hilfe von Hazel!

Mình dùng Chatty trên Shopify được một thời gian và cảm thấy khá hài lòng, giao diện dễ làm quen, cài đặt cũng nhanh giúp việc quản lý tin nhắn khách hàng trở nên dễ dàng hơn. Đội ngũ hỗ trợ rất nhiệt tình, mình gặp 1 số vấn đề nhưng nhờ bạn Hazel đã hỗ trợ mình cực kỳ nhanh chóng, giải quyết được vấn đề. Nói chung thì Chatty là một ứng dụng đáng thử nếu bạn muốn cải thiện trải nghiệm chat và chăm sóc khách hàng trên Shopify.

customer service was able to fix my product sync issues in less than a few minutes. Thank you.

I just want to say thanks to Hana and Mark for being especially helpful with my requests to modify the APP and catering to our needs! Their professionalism and patience are outstanding. I would recommend this app to anyone else as their support team is reliable.

I had an amazing experience with Jade. She went above and beyond to ensure all my products were synced correctly and kept me updated throughout the entire process. It’s rare to find such professional and kind support. Thank you, Jade, for making the technical part of my boutique so smooth!

love the app, Linda was a great help when I was looking for support. recommend

We had a specific requirement where our AI assistant wasn’t allowed to show or mention any pricing information. Jade handled this perfectly by implementing a custom CSS solution to hide all prices visually, and by configuring the AI behavior so it avoids discussing prices altogether. She explained everything in a clear and straightforward way, and her friendly approach made the whole process smooth and easy. Highly recommended!

So far so good. Setup is a little funny to me...I think mostly made by back-end engineers but it's working well. :) today is day 1 and I did remove another AI app I liked but had some flaws to test out Chatty. I will need a few more weeks to really test it. So far so good.

Hana was very kind and helpfull.

Avaliação do Atendimento – Hana (Chatty IA) Quero destacar o excelente atendimento da Hana! Desde o primeiro contato, a Hana demonstrou um nível impressionante de atenção, agilidade e clareza. Ela entende rapidamente a necessidade e conduz tudo de forma prática, objetiva e muito eficiente. O que mais chama atenção é a forma como a Hana mantém um atendimento organizado, humano e profissional ao mesmo tempo — algo que realmente eleva a experiência do cliente. O app Chatty é muito bom, mas a Hana é, sem dúvida, o grande diferencial. Parabéns pelo trabalho impecável! #Atendimento #Hana #Chatty #ExperiênciaDoCliente

Amazing app cannot go wrong badass app

best Ai chat app

Very easy to use, contains a lot of data. Fast customer support as well. Happy!

Excellent support, merci à Jade pour son aide

Great experience with this app and particularly the support team, helping me customise to suit my shop

La atención al cliente es inmediata! Hazel fue bastante amable y atenta. Excelente soporte