All reviews

Rating Breakdown

  • 5
    93% (1,521 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,522)
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5 / 5 Share

Oct. 11, 2025

best app with best customer service

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Impresionante, la mejor ia para chatear con los clientes, serviciot técnico de 10. Muy contento

Using app

About 21 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

AUDREY HAS HELPED ME WITH MULTIPLE PROBLEMS AND SHE IS WAITING TO HELP SOME MORE. VERY GLAD AND ENJOYABLE WORKING WITH HER TO GET THIS STARTED. SHE'S WONDERFUL.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Hanno un supporto 24h e risolvono subito i problemi.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Andy and Jade were super helpful! They patiently helped me solve a bunch of issues I had. Really appreciated their friendly attitude. Looking forward to more updates and hoping to see an official app version soon. Keep it up!

Store

SMarket

Using app

15 days

5 / 5 Share

Oct. 10, 2025

Good support from Hana

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Hana helped me with any issue I had she is really professional.

Store

Elers

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Great prompt support by Jade, feature-rich and affordable compared to the competition, definitely recommended

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

A great app to boost conversions and assist with customer service. Andy were very helpful in assisting us on our onboarding with the app. He gave us tips and assists us in making the user experience of the app for our customer better. Excellent!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent support from the Chatty team — especially Hana! She guided us step by step in setting up the chatbot for our Shopify store and ensured everything ran smoothly. Very responsive, professional, and knowledgeable.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Un énorme merci à Jasmine pour sa patience et son aide précieuse ! Je recommande :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I had a great experience with Chatty AI support. Jasmine was very professional, patient, and quick to respond to my questions. She guided me step by step on how to configure the chatbot for my Shopify store and made sure I understood how to customize the settings. Thanks to her help, I was able to solve my issue quickly. Excellent support, thank you Jasmine!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Great App! Thanks Hana

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Jasmine! Thank you so much for your time and support

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

great help from Hana, use of Chatty highly recommended

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

literally the best customer service I have ever experienced with an app. They help me with ANYTHING right on the spot and save me so much time trying to figure things out myself. I can't recommend it enough. Hana has been awesome help too. I'm really impressed. it has helped our customer support and online support so much

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

The ability to train and fine tune the AI with Chatty is a game changer - and the clean, performant tools for staff will make adoption a breeze! Shout out to Hana on the support team who resolved an issue for me in under 2 minutes! Awesome support and a great tool, highly recommended !

Using app

5 days

Total reviews

32

Average rating

4.9

5 / 5 Share

Oct. 1, 2025

Great support team! They helped me very quickly and I’m really satisfied with the app. Special thanks to Jasmine for her amazing assistance. I definitely recommend others to use this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0