Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,634
chart
#362
All reviews
Review RSS Feed
Sept. 30, 2025
so far the usage is good by trying them about a week. Support, Hana is helpful too.
Sept. 29, 2025
I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor. It's currently in the testing phase, but it seems very customizable.
Sept. 28, 2025
Hana helps me to set the Chatty AI Chatbot, she did great job with a lot of patience.
Sept. 28, 2025
Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!
Sept. 27, 2025
The Chatty team have been absolutely brilliant — they went above and beyond to help me code the backend so that the chatbot looks and functions exactly the way I envisioned. Their support was fast, clear, and genuinely collaborative. It’s rare to find a provider that combines great technology with such hands-on, helpful service. Highly recommend them if you’re looking to create a seamless, branded chat experience.
Sept. 26, 2025
I have to give special recognition to April from the Chatty support team - she was absolutely outstanding! April was exceptionally helpful, incredibly attentive to my needs, and resolved all my issues quickly and professionally. Her level of service really stood out. The entire support team at Chatty is responsive and knowledgeable, but April's assistance was truly exceptional. She went above and beyond to ensure everything was working perfectly for my store. The app itself is fantastic, but having such dedicated support makes all the difference. Highly recommend Chatty, and if you need help, you're in great hands with their team!
Sept. 26, 2025
Excellent app. Just spent some time configuring it on our store, and we are very impressed with the amount of customization possible. Needed some help with a few settings and Jasmine from the Chatty Support Team was very professional, patient and knowledgeable. Highly recommended.
Oct. 1, 2025
Hi there, Thank you for taking your time to leave the review. We noticed that there was no feedback included with the rating, and we truly value every bit of feedback so we can continue to improve our service. From our records, the last issue you reported to our team was successfully resolved. We’d love to know if there are any new concerns or if something hasn’t been working as expected since then. Your insight would be extremely helpful for us to understand the situation and support you better. Could you kindly share a few details about what prompted your rating? Even a short reply would help us investigate and take the right action to make things right for you. Thank you for your time and for being a valued user of Chatty. We look forward to hearing from you and assisting further if needed. Best regards, Chatty Support Team
Sept. 26, 2025
A great app that has the feature of AI chat and FAQ. It also allows you to create FAQ blocks that can be included in specific page. The support team is very helpful and professional. Worth to give it a try.
Sept. 25, 2025
Hana was really great! It helps us and solve all the changes that we wanted. Thanks!
Sept. 22, 2025
the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend
Sept. 20, 2025
Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.
Sept. 18, 2025
The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries. Chatty has recently added more customisation controls so I will be testing those. Would recommend Chatty.
Sept. 16, 2025
This app has been a wonderful addition to my Shopify store. It’s simple, intuitive, and works exactly as expected. What really stands out is the outstanding support — Hana has been incredibly kind, responsive, and supportive throughout the whole process. The combination of a reliable app and such great customer service makes this a 5-star experience. Highly recommended!