Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,173
chart
#470
All reviews
Rating Breakdown
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Oct. 8, 2024
Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!
Oct. 8, 2024
By the moment we are so happy with the app and with the support, specialy with abby
Oct. 7, 2024
Chatty: Livechat Helpdesk, FAQ, helped me solve big problems, especially the customer service Sonny helped me solve my problem in the fastest time, I will recommend him!
Oct. 7, 2024
Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended
Oct. 5, 2024
Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"
Oct. 4, 2024
Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.
Oct. 4, 2024
Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!
Oct. 10, 2024
I installed Chatty, after being disappointed by other chat bots, that over-promised but under-delivered! Chatty is very intuitive, especially if you are exhausted with balancing high complexity apps and code. It's perfect for beginners! The interface is sleek, easy, and easy to navigate. Just had a quick question and chat with customer support and the support is absolutely amazing! Alyssa helped me so much in my set up phase, so thank you so much! She deserves a raise! Hands down! I am super pleased with the whole package! What you see is truly what you get! Edit: after talking to more customer service people and having a minor issue resolved super fast, it is my opinion that ALL the customer service people and devs DESERVE A RAISE! Avada girl, you need to protect your team at all cost! And thank you for supporting young businesses by offering this high quality app for free! I will definitely use more Avada apps in the future! I am raving like I am on Love Parade, but I am truly appreciative of what customer service, the devs and Avada do to help out young businesses!
Oct. 2, 2024
Thank you very much Charles for your invaluable help! You solved my problem quickly and efficiently. I particularly appreciated your responsiveness and professionalism throughout our collaboration. I won't hesitate to call on you again for other projects. Many thanks again!
Oct. 2, 2024
I definitely would reccomend this app for others to use. Hana did an amazing job assisting me.
Oct. 2, 2024
super app! Audrey hat mir bei meinen Problemen geholfen und eine erfolgreiche Lösung gefunden. Super Service + Angebot!
Oct. 1, 2024
Audrey heeft mij heel goed geholpen! Ze begreep ook goed wat ik bedoelde. Ze heeft mijn pagina FAQ weer goed ingesteld! Dankjewel!