Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,182
chart
#458
All reviews
Rating Breakdown
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April 17, 2024
Prakash did a great job fixing my issue with the faq's page. Also funny guy! Only down side is the waiting time before he could get to help me, so not 5 stars. Thanks a lot!
April 17, 2024
Audrey helped me a lot, they changed the location of the button just because I asked, I am very happy to have encountered this application.
April 17, 2024
The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product
April 17, 2024
The app is extremely lightweight and easy to use, with a clean interface that's both simple to set up and visually appealing. The support team is exceptionally friendly and efficient, providing quick resolutions. My interaction with customer representative Nolan was particularly noteworthy; he actively engaged and swiftly resolved my issue without any hassle. Will strongly recommend the app.
April 16, 2024
A great app to provide customers with quick help and the most important answers. Even better is the great support. It is very fast and helps you efficiently. I can recommend this app to everyone.
April 15, 2024
good service, quick response by lydia, rosie and anivia. They helped me fix the problem quick.
April 14, 2024
Amazing App and Support, Hanna Helped me out really quick and made sure everything worked perfectly. Big Fan of All Avada's apps!!
April 12, 2024
This app is easy to integrate and when I faced any issues along the way, their customer service was prompt to assist. In particular, I was served by Nolan who was quick in responding and was really helpful every step of the way. Excellent service.
April 11, 2024
Great user experience! Great app! Hana is so helpful with my customization of the heading font style.
April 10, 2024
Audrey and Toby from Shopify support demonstrated exceptional problem-solving skills in addressing my chat app issues. Their prompt and effective assistance greatly improved my experience. Highly recommended!
April 10, 2024
Onboarding was smooth with the help of Lydia, who was there to help with any questions.
April 10, 2024
Loved the experience so far. Easy to install and super responsive support. We were using an alternate solution that was not half as good as this. Audrey and Toby handheld me to install the app and debug small issues in no time.
April 8, 2024