Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,181
chart
#458
All reviews
Rating Breakdown
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April 8, 2024
Wonderful app , Easy Install and Support (Emily) is respond and fix problem quickly.
April 7, 2024
There was a problem with the widget displaying on the site. Hana promptly helped to fix it, thank you. Amazing app
April 7, 2024
Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!
April 7, 2024
I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Emily was the one who took care of me. she was very kind.Thank you!
April 6, 2024
Tiana and Tony have been absolutely fantastic—responsive, knowledgeable, and always ready with solutions, even when bombarded with our myriad questions. Their assistance has been invaluable, making our interaction smooth and productive. Furthermore, we've been thoroughly impressed by the Chatty Live Chat feature. It's incredibly intuitive to set up and has greatly enhanced our customer support experience. The seamless integration and user-friendly interface have streamlined communication with our clients, making it a standout tool in our arsenal. Kudos to your team for providing such an excellent solution!
April 6, 2024
Hannah's exceptional customer service skills truly made my experience unforgettable. Best customer service i have ever experienced in my life, HANNAH responded to me with less than 5 seconds, she resolved my problem in less than 1 minute, very respectful and kind , and because of hannah i would surely recommend to my friends this app because with someone ass Hannah as your LIVE SUPPORT NOTHING CAN GO WRONG AND EVERY THING IS EASY.
April 5, 2024
I just started using this app and hour ago but I can say it was easy to install, easy to navigate and the customer support is great! Very impressed. Its a pity it only supports one language but I am happy overall! Thank you so much!
April 5, 2024
Verry cool app with amazing customer support. Audrey helped me a lot to clarify the doubt that I have rapidly. highly recommend. Hope it will be with multi language option soon then it will be PERFECT.
April 5, 2024
Great job guys! Very helpful app! Really easy to use and very functional!!! Great customer service!!!
April 4, 2024
"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."
April 3, 2024
I was helped several times in one day and the service was very, very good. Everything solved within minutes. I Can recommend the app to everyone!
April 3, 2024
Fast reply and good understanding of what to do and how to help, also very polite and understanding.
April 3, 2024
This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.
April 3, 2024
This is a great app, excellent customer service from Lydia , William and Hana. I highly recommend this app.
April 3, 2024
Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)
April 1, 2024
Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.