Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,181
chart
#458
All reviews
Rating Breakdown
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April 1, 2024
Theme support by Esther is very fast and responsive. The widget didn't show up on our site when enabled the first time, but Esther solved it very quickly.
April 1, 2024
We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!
March 31, 2024
Excellent Customer Service!! The response was surprisingly quick and kind.
March 30, 2024
I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana
March 29, 2024
Incredible Customer Service. at the beginning it was a bit overwelming but the Customer Server agent Esther helped me all the way! The app itself is also very easy and easy to implement in your store 5 Stars all the way!
March 28, 2024
Their customer service is very professional, online and responded to me in a timely manner and solved my problem. It's great to use. I believe it will show that my store is professional
March 27, 2024
Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)
March 27, 2024
Thank you Sunny for your quick response. She helped me and my technical problem was resolved quickly. I recommend Avada!
March 27, 2024
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!
March 26, 2024
They have the best service I have ever come across. Esther's service is really fast and good. It's incredible for free app.
March 25, 2024
Le service client est super réactif ! Problème résolu en moins de 10 minutes. Les premiers pas sur cette application se passent bien.
March 25, 2024
Applicazione facile da usare e molto utile per il contatto con i clienti. Hana del servizio clienti è stata gentilissima e veloce ad aiutarmi a risolvere il problema.
March 25, 2024
⭐⭐⭐⭐⭐ Avada WhatsApp Chat, FAQ Page is a game-changer for my Shopify store! The integration of WhatsApp chat and FAQ page feature has significantly improved customer interaction. Plus, Hanah's exceptional customer support takes it to the next level. She's knowledgeable, friendly, and goes above and beyond to help. Highly recommend!
March 24, 2024
This is great and powerful and easy app to use. They provide quick and excellent support responses time, and exceptional customer service. Thank you Hanna for all your support
Using app
About 1 hour
Total reviews
2
Average rating
5.0