All reviews

Rating Breakdown

  • 5
    96% (1,701 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,700)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2025

Hana was awesome!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

I want to say what a pleasure it has been working with your company on my initial setup.. Just as Important that you recognize Audrey for her outstanding work and her kindness she gave me with the support... She is AWESOME!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great service and easy to navigate!

Store

E-XHALE

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Haha provided me with very professional and fast service, will continue to use it!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Ik heb vandaag hulp gehad van Abby. Ze doen echt hun best om je te helpen! Gelukkig zijn die mensen er, en kan ik weeral verder. Hartelijk dank!!!!!

Store

Valrose

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support. The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding. A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start. If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Jade was on point to resolve our questions and technical issues. The replies were fast and accurate, with a friendly touch :) The app is easy to use and the great customer support is a real plus !

Store

Nyte

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

hey dear Audrey, thank you so much for making this app very useful for me

Using app

About 1 hour

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 1, 2025

Store

LifeVac

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

I am new to the Chatty App and while setting everything up I hit the chat button. Sonny was very punctual in responding and I did not have to wait at all! 10 out of 10 recommend! Sonny you ROCK!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Very helpful support!

Store

Cozie

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Staff Hana is super nice and supportive, the Chatty app is a game changer for all the shops, I would recommend to any person who tries to setup their online business!!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Amazing app and even better customer service. In my case, Hana was very kind and helpful.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Good service. nice interface. and the support team is fast and helps me solve the problem quickly. it is a must have app on your shopify website.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Very useful, easy to use. Thanks Hana for support.

Using app

About 10 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

great support

Store

PETWO

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

Great app , with easy chat buttons for your website. Prakash was very helpful and supportive . Great support Team

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 28, 2024

Quick service great App. Hana thanks for your help

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Very useful application

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

So far works quite well for us, quick support and a lot more features than we had on our past chat system. Looking forward to seeing how we can leverage the AI chatbot to help with support responses.

Using app

7 days

Total reviews

16

Average rating

4.8