All reviews

Rating Breakdown

  • 5
    96% (1,702 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,701)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2024

So far works quite well for us, quick support and a lot more features than we had on our past chat system. Looking forward to seeing how we can leverage the AI chatbot to help with support responses.

Using app

7 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 26, 2024

Great service from Hana today to solve an issue i had with the app ,all in all very happy with all dealings with the Chatty team thanks

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 25, 2024

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. Their customer service Hana is very patient and friendly, thank you very much

Store

WTP

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

Audrey was great! Thank you for the great support

Store

ALLNONE

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

I was having difficulty (I’m not great online) loading the APP on my iPhone. Audrey helped me navigate through the process and it worked perfectly. Love the App. Great support. Thanks AUDREY

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 24, 2024

The application is very good, the support from Analyst Audrey was efficient, helping us translate from English to Brazilian Portuguese.

Using app

About 1 hour

Total reviews

13

Average rating

4.7

5 / 5 Share

Dec. 24, 2024

Hana was helpful in solving problems, good app.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Best live chat/support app hands down! And Audrey was super helpful when I needed assistance :)

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Amazing service! The platform is seamless, very easy to use and Abby’s quick, helpful responses made everything so easy. Thank you Abby for the great support!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Great support! Thanks a lot Sonny!

Using app

About 2 hours

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

The customer service of this software is excellent and very patient. Especially Hana.

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 20, 2024

App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too. Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall. Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

good

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Sonny's service is excellent.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Rapidité et résolution

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 16, 2024

Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)

Using app

About 1 month

Total reviews

11

Average rating

5.0