All reviews

Rating Breakdown

  • 5
    96% (1,696 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,705)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2024

Great customer support by Hana. Quick and easy. 100% recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Loved the experience so far. Easy to install and super responsive support. We were using an alternate solution that was not half as good as this. Audrey and Toby handheld me to install the app and debug small issues in no time.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2024

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 8, 2024

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Excellent application and support!

Store

rylight

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Wonderful app , Easy Install and Support (Emily) is respond and fix problem quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Hana was the one who took care of me. she was very kind.Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

Tiana and Tony have been absolutely fantastic—responsive, knowledgeable, and always ready with solutions, even when bombarded with our myriad questions. Their assistance has been invaluable, making our interaction smooth and productive. Furthermore, we've been thoroughly impressed by the Chatty Live Chat feature. It's incredibly intuitive to set up and has greatly enhanced our customer support experience. The seamless integration and user-friendly interface have streamlined communication with our clients, making it a standout tool in our arsenal. Kudos to your team for providing such an excellent solution!

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

April 5, 2024

I just started using this app and hour ago but I can say it was easy to install, easy to navigate and the customer support is great! Very impressed. Its a pity it only supports one language but I am happy overall! Thank you so much!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2024

Verry cool app with amazing customer support. Audrey helped me a lot to clarify the doubt that I have rapidly. highly recommend. Hope it will be with multi language option soon then it will be PERFECT.

Store

Kallos

Using app

33 minutes

Total reviews

14

Average rating

4.9

5 / 5 Share

April 5, 2024

Great job guys! Very helpful app! Really easy to use and very functional!!! Great customer service!!!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2024

veldig bra!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2024

Tiana helped us really well and quick. The customer service is excellent!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2024

Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)

Store

Nonni

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2024

Theme support by Esther is very fast and responsive. The widget didn't show up on our site when enabled the first time, but Esther solved it very quickly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

Very good service, works great! Thanks to Hana :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2024

We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!

Store

JALIZA

Using app

1 day

Total reviews

7

Average rating

5.0