All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2024

Easy to use. VERY responsive support staff. Love it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly! I'm so excited to use Chatty on my page!

Store

YUCO MX

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Tiana and Tony amazing service , great job!!!

Store

M1 LAB

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Audrey and Maison were very kind to help! Great app

Using app

28 days

Total reviews

1

Average rating

5.0

2 / 5 Share

June 16, 2024

pretty useless tbf, very limited features, better off using the Shopify Inbox.

Store

GS

Using app

6 days

Total reviews

5

Average rating

3.8

Developer Reply

Hi there, Thank you for taking the time to leave a review. We're sorry to hear that you're finding our app limited in features compared to your expectations. We're always striving to improve and provide the best possible service to our users. If you could share more specific feedback on the features you feel are lacking or any particular functionalities you would like to see, we would greatly appreciate it. Your input is invaluable in helping us enhance our app to better meet your needs. Please feel free to reach out to our support team if you have any suggestions or require assistance. Best regards, Chatty Support Team

5 / 5 Share

June 16, 2024

Great Customer Support and fast assistance. Highly Recommend.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2024

Enfin une application de livechat FAQ gratuite qui permet de tout faire ! Egalement merci à Audrey qui m'a bien aidé pour unlock certaines features.

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2024

The FAQ would not work and got it sorted really fast thanks to Kevin!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Really great app and kudos to Tiana from support team, helped me real quick. A must have on your Ecommerce Website.

Store

CARAV

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 14, 2024

Le service client est exceptionnel et s'adapte parfaitement à la langue de ses interlocuteurs, ce qui nous a permis de discuter directement en français. Le support technique est très réactif pour fournir les notifications nécessaires. Un grand merci à Mia et à la technicienne Anivia pour leur aide précieuse et leur professionnalisme.

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 13, 2024

I'll keep it simple: - Great Team - Great Service - Fast Service - Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all) - Didn't stop until everything was fixed Highly recommend this app for its efficiency and the team's professionalism!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Hana is really so helpful person and she was so kind. The app is really good.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento. No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos. Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente. De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo. Gracias, estoy muy agradecido.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

Using app

About 1 hour

Total reviews

4

Average rating

3.0

5 / 5 Share

June 12, 2024

Fast reaction and I received good help from Audrey!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Funciona perfectamente y muy buena asistencia de cliente.

Using app

2 days

Total reviews

3

Average rating

5.0