All reviews

Rating Breakdown

  • 5
    96% (1,696 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,705)
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5 / 5 Share

March 12, 2024

This software is fantastic, and the customer service is very good. I highly recommend it. Thank you.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Esther is very supportive and give instant reply to my query and help me to solve it. nice app for FAQs

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

The Avada app is great and easy to use. The support team, Hana, is very responsive to my request and able to resolve all issues immediately.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2024

チャットでのサポートが非常に充実しており、こちらの不手際による不具合にも迅速丁寧に対応いただきました。 アプリの操作性も快適で、設定もシンプルで分かりやすいです。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

This app troubleshooting is awesome! Especially Esher did a really good job in minutes. Much respect.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2024

Hana is always quick to answer and really great help. Great support

Store

Steriin

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 9, 2024

Quick response and very helpful. I was back on the road in 5 minutes. Thanks to the help of Hana.

Store

Lottta

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 9, 2024

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana

Using app

4 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 8, 2024

Excelente aplicación muy buena y 100% recomendable, la atención al cliente y el soporte de chat es muy rápido.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Nice and easy app, nice support from Audrey ;)

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2024

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

Store

TMugz

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

Using app

9 days

Total reviews

21

Average rating

4.9

5 / 5 Share

March 5, 2024

Sunny and Tony helped me a lot with my issue that I was having today. I was trying to set up a FAQ page but customizable and for some reason it was not allowing me to do so. I reached out to Avada support and Sunny and Tony were a big help! They were able to add the FAQ page as well as customize it for me. Can't thank them enough!

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Super goed geholpen & super snel door Tiana!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

emily was so helpful, keep up the beautiful work

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

Great customer service! The team is very sweet and helpful, issues are fixed within minutes.

Store

eotd

Using app

About 8 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

March 3, 2024

Pamela support me in a best way thanks to pamela

Store

Virsa

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

March 2, 2024

Acabo de empezar a utilizar la aplicación y por ahora funciona genial, es fácil de utilizar y muy intuitiva. Tuve un problema de instalación en la página y me atendieron muy bien, la asistenta Ester fue muy atenta y me arreglo algunos aspectos que le mencione, e inclusive me mejoro mi experiencia con la app. ¡muy recomendada!

Store

Keyla

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2024

I need more icons to display for my FnQ page and Audrey was very helpful. She helps me to unlock more icons. Her response was very quick and very professional. Thank you Audrey for all your help. Really Appreciated.

Store

Fitaiim

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Absolutely prompt support! Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0