All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2024

Great app! Complete, simple and easy to set up. Thanks Audrey for the great support.

Store

Teefarm

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

rapide et efficace hana

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

Very nice. Thank you very much kevin

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2024

Good service. The reps were very helpful and responded to my questions promptly.

Store

Umin

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

goede en snelle service, erg duidelijk!

Store

nevavo

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

June 11, 2024

Aubrey was a massive help thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Great support. Thanks for the help(Nolan and Maison)!

Store

Liamigo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10

Store

Divalio

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

ziet er enorm professioneel uit. heel overzichtelijk en duidelijk voor de klant. Lydia van de helpdesk is enorm behulpzaam als je even hulp nodig hebt om de juiste settings te vinden!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Hana and Toby are the best! Fixed my tracking issue :)

Using app

About 20 hours

Total reviews

12

Average rating

4.7

5 / 5 Share

June 8, 2024

An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Super fast and efficient help in customising the colour, size and font of the chat box. Tiana and Tony made it super easy to get it to match my website aesthetic.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Good customer service even at odd hours. Hana was especially helpful.

Using app

1 day

Total reviews

1

Average rating

5.0