Chatty AI Chatbot & Live Chat

Quick and friendly assistance. I interfaced with Hana and she immediately resolved a page loading error.

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them. Other features of this app are also helpful, such as Chat. I would recommend other businesses to use this app!

The operation is very convenient, the page is introductory, and the customer service is always online and patiently answers my questions. It's worth considering using it.

This is good with nice UI. Tiana and Maison help me fix the configuring problem, quick response, thank you! I find iphone users can't scroll it down, this is so bad, they fix it for a week and still no solutions.

I was having some minor trouble with my FAQ page fitting in mobile view, I contacted Esther to inform her of the issue, and she was on top of it! Her and Toby fixed this issue in about 3-4 hours, ensuring my website looked the best for my customers. I've paid for apps like this before and didn't receive this kind of support. Thanks again Esther and Toby! If your thinking about adding Avada to your store, don't hesitate to hit the download button, you won't regret it.

thanks Esther for solving my problem.

Customer service is spot on. Had a small problem and Esther helped me out in just a few minutes. Thanks!

Le service client est juste incroyable, toujours au petit soin, c'est très agréable ! Je ne peux que vous conseiller cette application, elle est top !

Really good experience so far. Esther has been very helpful in her support. Works super well.

Great App, and customer supports "Hana" is so helpful and solve the issue quick. Thanks You

Great layout. Timely and helpful customer support.

So far I was very happy using this app because of several reasons: 1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.

Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.

Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!

Great functionality, easy setup and amazing support! The team where quick to help with all questions and even helped us make some customization.

Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.

Started building my FAQ page with this app and have been running smooth like butter. The drop-down option for the FAQ is convenient. Tiana helped with verifying my website for extra icons for the categories of questions. Thanks Tiana!

Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!

I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate. I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation. I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours. Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!

I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!