All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2024

The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.

Using app

About 22 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

June 7, 2024

het support was top! en Nolan en Toby hebben echt magie vertoont. alles wat ik vroeg aan veranderingen hebben ze gedaan. echt perfect!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Very useful. And assistance from Hana is very helpful.

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2024

I was helped very quickly with my problem and everything is running smoothly. Special thanks to Tracy for her super support and quick help. 1A service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Good, helpful and friendly support with Hana :-)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Sûrement une des meilleures applications de livechat et chatbot actuelle, en plus c'est gratuit et pamela m'a beaucoup aidée !

Using app

About 4 hours

Total reviews

3

Average rating

5.0

3 / 5 Share

June 5, 2024

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Using app

31 minutes

Total reviews

13

Average rating

3.0

Developer Reply

Hi Designs By Wildside Store owner, We wanted to thank you for taking the time to leave a review and provide valuable feedback. Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps. As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out. we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service. Thank you again for your feedback and patience. Best regards, Chatty Support Team

5 / 5 Share

June 5, 2024

I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

Great Great experience with Chatty. Thank you for your help PRAKASH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Very quickly, Audrey and Tony patiently and carefully solved the questions asked me, thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 4, 2024

L'app è un'eccellente risorsa per integrare le FAQ al sito web. L'interfaccia è intuitiva e le funzionalità sono molte e ben progettate. Consiglio vivamente quest'app. Un grazie speciale a Nolan per il continuo ed eccellente supporto! --- The app is an excellent resource to integrate FAQs into the website. The interface is intuitive and the features are many and well-designed. I highly recommend this app. A special thanks to Nolan for the continuous and excellent support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

good, easy-to-use application with attentive customer service thanks to Tiana for her patience

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Great app for free and amazing support from Hana. Quick and effective to help.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 1, 2024

Thanks for your support Audrey and Anivia. you were attentive and helpful I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

June 1, 2024

I recently had a fantastic experience with live chat support on Avada. I encountered difficulty adding a FAQ page to my store and sought assistance. Nolan promptly responded to my inquiry, and with the help of Nikita, the technician, they efficiently resolved my issue. Their professionalism and dedication to customer satisfaction were truly impressive. Thank you, Nolan and Nikita, for your outstanding support!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2024

Very quick to solve any issues

Store

My Store

Using app

2 days

5 / 5 Share

May 31, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2024

Excellent app and the support staff is very coopeartive. Awsome experiance, specilly with Audrey and Tony, they were very supportive and helped me with my query.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Great app. Hana from Chatty helped me very well with the installation of the FAQ page. I would recommend this app for everyone that needs a nice FAQ page on their webshop.

Using app

30 minutes

Total reviews

1

Average rating

5.0