All reviews

Rating Breakdown

  • 5
    96% (1,696 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,705)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2024

I integrated the Avada Faq page on my Shopify store, it has proven to be a very powerful tool. Their customer support is excellent, I had a small issue on my side and it was solved in a manner of minutes by their team (Thanks Tiana and Tony for the great work!) Overall, I would recommend Avada for any future projects that require a Faq.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

emily is great, she responds super fast and efficient

Store

Noboru

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Great App and the customer service is amazing. Liz was very helpfull

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

HANA and her team are really pro and helpful

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Tiana was very helpfull with her assitance while I was trying to set up the App.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Very good FAQ app. Very friendly and helpful support. Tiana helped me with words and deeds until the site was up and running again. Thank you so much Tiana!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Very nice support, Hana was the best ))

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

tnx hana!!!

Using app

39 minutes

Total reviews

11

Average rating

2.8

5 / 5 Share

Feb. 22, 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Quick and friendly assistance. I interfaced with Hana and she immediately resolved a page loading error.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them. Other features of this app are also helpful, such as Chat. I would recommend other businesses to use this app!

Store

RAVOSO

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

The operation is very convenient, the page is introductory, and the customer service is always online and patiently answers my questions. It's worth considering using it.

Using app

23 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 27, 2024

This is good with nice UI. Tiana and Maison help me fix the configuring problem, quick response, thank you! I find iphone users can't scroll it down, this is so bad, they fix it for a week and still no solutions.

Using app

10 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

thanks Esther for solving my problem.

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Customer service is spot on. Had a small problem and Esther helped me out in just a few minutes. Thanks!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Le service client est juste incroyable, toujours au petit soin, c'est très agréable ! Je ne peux que vous conseiller cette application, elle est top !

Store

Anatae

Using app

25 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Really good experience so far. Esther has been very helpful in her support. Works super well.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great App, and customer supports "Hana" is so helpful and solve the issue quick. Thanks You

Using app

43 minutes

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great layout. Timely and helpful customer support.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

Liz was amazing and so helpful when setting up the FAQ section of my website (even on a Sunday)! This app is super easy to use and user friendly. If you're looking for a FAQ / chat app look no further Avada is the best!

Using app

About 1 hour

Total reviews

1

Average rating

5.0