Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,769
chart
#342
All reviews
Sept. 1, 2023
Great free app! There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away. Much appreciated!
Aug. 31, 2023
This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!
Aug. 29, 2023
Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.
Aug. 29, 2023
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!
Aug. 28, 2023
Great clean app... Customer support is excellent... Thank you Jasmine for all your help and professionalism.
Aug. 27, 2023
The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!
Aug. 26, 2023
Good app to start an interactive FAQ page and chat. Jasmine helped me to upgrade to unlimited questions and extra icons. Very easy to work with.
Aug. 26, 2023
Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.
Aug. 25, 2023
Customer service team, Sunny was very prompt with response. We look forward to better heights with this free app. Thank you Sunny & Avada team!
Aug. 24, 2023
Thank you Esther and Gideon for your very quick help customizing my solution. With your quick and effective help we were able to customize the app to our needs.
Aug. 23, 2023
Lydia provided exceptional customer service and support with remarkable speed, Showing a high level of professionalism.
Aug. 22, 2023
The app is useful, there was a small customization request about the app, Esther and Tony helped us about it as soon as possible. Thank you.
Aug. 21, 2023
Excellent Application so far. Support is always available, and they never say no to anything. If you require any changes, they will do it asap. Easy to set up, customisation is quite simple. Everything is available in one place. Esther from Avada helped a lot. Thank you, Avada, for providing such an excellent app.
Aug. 19, 2023
I recently installed the Avada WhatsApp, Chat, FAQ Page app on my Shopify store, The app is incredibly easy to set up and customize to fit my brand's aesthetic. The FAQ page is a fantastic addition that has reduced the number of customer inquiries I receive . Overall, I highly recommend the Avada WhatsApp, Chat, FAQ Page app to any Shopify store owner looking to boost their customer service and sales." Thank you so much Hana for your support. Had some technical glitches at first, but then she easily fixed them.
Aug. 18, 2023
Liz and Lydia provided exceptional support! Their expertise and dedication surpassed expectations. Highly recommended!
Aug. 17, 2023
The app is easy to install on the shopify shop. Easy to use and userfriendly interface also. The support is fast and super friendly
Aug. 15, 2023
Great app with great customer support! Hallyfe, Anivia, and Hana have all gone above and beyond when I needed assistance. Highly recommend!
Aug. 11, 2023
The app is very very good, exactly as I imagined it. The support is also prompt and Hana was very knowledgeable and was able to answer my questions very quickly.
Aug. 10, 2023
5-star review for Abby and the exceptional Great Customer Service! Answered and solved within minutes!