All reviews

Rating Breakdown

  • 5
    93% (1,536 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,537)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2024

Great app, feature-rich and very helpful support team — Tracy helped me get the app running and fixed a few niggles very quickly. Great responsiveness and customer support!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

I wanted to take a moment to express my sincere appreciation for good customer service I received from Nolan recently. I encountered an issue with save FAQs, and Nolan went above and beyond to assist me in resolving it promptly and efficiently.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

App is good and Tiana helped me to solve my issue,very good customer support,thanks

Store

YESTORE

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2024

Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

The application is very useful and easy to use. The support is also great Toby and Hana were great. Response time is fast and Hana resolved my issue in minutes. Recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

I highly recommend this app, the customer support is especially fast. I am very grateful to Nolan for helping me solve the coding issues.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

April 17, 2024

Prakash did a great job fixing my issue with the faq's page. Also funny guy! Only down side is the waiting time before he could get to help me, so not 5 stars. Thanks a lot!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

April 17, 2024

Audrey helped me a lot, they changed the location of the button just because I asked, I am very happy to have encountered this application.

Store

Woojey

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

nice customer service, Tiana was very helpful

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

the app is perfect and the support (Tiana and Tony ) even better

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

The app is extremely lightweight and easy to use, with a clean interface that's both simple to set up and visually appealing. The support team is exceptionally friendly and efficient, providing quick resolutions. My interaction with customer representative Nolan was particularly noteworthy; he actively engaged and swiftly resolved my issue without any hassle. Will strongly recommend the app.

Store

Blancly

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

A great app to provide customers with quick help and the most important answers. Even better is the great support. It is very fast and helps you efficiently. I can recommend this app to everyone.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2024

Great, Your support is very enthusiastic

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2024

good service, quick response by lydia, rosie and anivia. They helped me fix the problem quick.

Using app

About 9 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

April 14, 2024

Amazing App and Support, Hanna Helped me out really quick and made sure everything worked perfectly. Big Fan of All Avada's apps!!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

This app is easy to integrate and when I faced any issues along the way, their customer service was prompt to assist. In particular, I was served by Nolan who was quick in responding and was really helpful every step of the way. Excellent service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

Great user experience! Great app! Hana is so helpful with my customization of the heading font style.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

Great customer support by Hana. Quick and easy. 100% recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Audrey and Toby from Shopify support demonstrated exceptional problem-solving skills in addressing my chat app issues. Their prompt and effective assistance greatly improved my experience. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0