All reviews

Rating Breakdown

  • 5
    96% (1,693 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,702)
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5 / 5 Share

July 12, 2023

App is free to use that offers a lot of functions that we need including FAQs, faq categories, faq page. Setup is also pretty easy. I needed some help with some specific questions, Emily responded at their support live chat right away. She is very helpful and provided all the details that I need. Only 1 thing that I wish the app could have is the built in live chat. It would be the perfect fit for our company need.

Store

Mygoo

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

this app helps me save lots of time to build FAQ page. Hana helped me to verify the store in a short time. 100% recommend this app.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2023

This review is not for the app just yet as I have just installed it and will be using it. But the help desk service from Esther is 5 stars, very quick in responding, thank you

Store

The Sea Moss Boss

Using app

About 2 months

5 / 5 Share

July 9, 2023

I was customizing my FAQs page and I needed help! so I contacted the support! Julianna replied right away! I'm so glad that she's the one who replied! She helped me right away! I really appreciate it! Thank you Juliana for your fast replies!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Hana is really helpful!! I just for message from here about my problems. She is really quick and solve my problems! Thanks!

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

We had a little issue after updating our theme. Emily's response was lightning-fast and solved the issue within a second. and the features of this app are really cool. Love that. Thanks again, Emily.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2023

is very good to use and also in service,after I use this app it solve me a lot problems in onlineshop,Hana

Store

Zatori

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

so far so good! Will update if my experience changes. but cant complain much with it being free! UPDATE: This app is AMAZEBALLS! The FAQ page is clean and easy to use. Everything is super user-friendly and easy to use. No coding is required. The best part is it is FREE!! Do not pay for a FAQ app, just use this one and you wont regret it! The added "chat" widget is super cool too!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

love this app and its use! Lydia helped me to customise everything i needed! thank you very much! !!

Using app

About 3 hours

Total reviews

10

Average rating

3.1

5 / 5 Share

June 29, 2023

I had an awesome and quick support from Juliana even when the app itself its free, still setting it up but so far app seems great

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Lydia had a really swift response with any questions that I have encountered when using FAQ Page. Very useful and swift response!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Great app so far. Very easy to setup and use. Of course 5 stars as this app does exactly what is promised and... it's free!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Supporto davvero professionale e velocissimo, ho risolto in problema in pochissimi minuti, Esther è davvero super! :-)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

We are very satisfied with the app and the customer support. I spoke with Prakash and he was a big help!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2023

Simple to use, and really free as stated. I could add about 20 questions with ease. Contacted support, Jasmine, and she sorted out my concerns within minutes. Verified my page and gave me unlimited questions and removed the branding from the page. Very satisfied!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

Great job done by Avada. Efficiency and agility, everything we need in just one app. We thank Lydia for all the support she offered together.

Store

Lahtref

Using app

About 1 hour

Total reviews

6

Average rating

4.7

5 / 5 Share

June 22, 2023

Thank you so much for the support you gave me today to better explore your application on Shopify. Your guidance and expertise were instrumental in helping me navigate the intricacies of the platform and fully understand the capabilities of your application. The in-depth walkthrough you provided allowed me to grasp the various features and functionalities, and I now have a clearer understanding of how your application can enhance my online store's performance. Your patience in answering my questions and addressing my concerns demonstrated your commitment to customer success. I am grateful for your assistance and confident that your application will greatly benefit my business.

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Love this FAQ, has many features, unlimited FAQ and sections. plus is free. Avada Support is also Superb

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

While trying to sort out the app, I had the pleasure of getting assistance from Sunny. She was very helpful, friendly and made me feel very supported. I have not yet finished setting this app up but I feel like if I have any issues then my queries will be responded to promptly.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Ótimo app bem completo e com todas as funcionalidades, caso precise de alguma que não esteja liberada, basta chamar o suporte no chat, suporte excelente, prestativo e responde bem rápido, recomendo o uso!

Using app

30 minutes

Total reviews

12

Average rating

4.3