All reviews

Rating Breakdown

  • 5
    96% (1,693 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2023

I recently had the opportunity to engage with Avada FAQs for support, and overall, it was a positive experience. The support team at Avada was prompt, and responsive, and provided helpful solutions to my queries. Amazing experience from the support agent Nana, and quick response! Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Support was super helpful and I was connected with Aisha in a matter of seconds after asking a question to the chat bot. My question was resolved in just a few minutes and I could not be more happy with how quick and easy they are. Will definitely continue to use this app!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

June 13, 2023

Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2023

Very useful app. It makes our Frequently Asked Questions page look amazing. Their support team is quick to respond, very helpful, and kind.

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 13, 2023

Excellent app and excellent support by the team .The support extended was lightning fast and the thing is the chat gets automatically activated and an agent hops in there to address your requirements.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Amazing customer service. Especially with Lydia, who helped me through my store and was very timely and responsive. Incredibly professional.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2023

Good app, all-time best. Happy to find it. Great experience with the customer support agent, Esther.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Great app! Custom service is quick and awesome! Happy to find it. Great experience with the customer support agent Juliana.

Using app

39 minutes

Total reviews

8

Average rating

4.0

5 / 5 Share

June 7, 2023

amazing app and excellent support. highly appreciated. Great experience with the customer support agent emily.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

good support

Store

Rovior

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

Simple, very easy to use app. Aisha was really supportive. She spent almost 40 min. to resolve my issue.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

quick turnaround and response, they help you with questions fairly quickly, agent sunny was helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

very quick and helpful customer service! Had a minor problem while trying to get set up and Emily helped me resolve it very quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Working with Avada's customer service was great. I was assisted by Liz, and the replies were very fast and straightforward.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

I got great support from Jasmine, who helped me with anything I needed. she helped me with opening new icons for my FAQ Page.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages Thank you so much to help me!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages Thank you so much to help me!

Store

YUSTY

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

May 26, 2023

Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

May 26, 2023

quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..

Using app

About 16 hours

Total reviews

3

Average rating

5.0