Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,644
chart
#381
All reviews
Review RSS Feed
April 3, 2024
Fast reply and good understanding of what to do and how to help, also very polite and understanding.
April 3, 2024
This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.
April 3, 2024
This is a great app, excellent customer service from Lydia , William and Hana. I highly recommend this app.
April 3, 2024
Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)
April 1, 2024
Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.
April 1, 2024
Theme support by Esther is very fast and responsive. The widget didn't show up on our site when enabled the first time, but Esther solved it very quickly.
April 1, 2024
We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!
March 31, 2024
Excellent Customer Service!! The response was surprisingly quick and kind.
March 30, 2024
I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana
March 29, 2024
Incredible Customer Service. at the beginning it was a bit overwelming but the Customer Server agent Esther helped me all the way! The app itself is also very easy and easy to implement in your store 5 Stars all the way!
March 28, 2024
Their customer service is very professional, online and responded to me in a timely manner and solved my problem. It's great to use. I believe it will show that my store is professional
March 27, 2024
Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)
March 27, 2024
Thank you Sunny for your quick response. She helped me and my technical problem was resolved quickly. I recommend Avada!
March 27, 2024
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!
March 26, 2024
They have the best service I have ever come across. Esther's service is really fast and good. It's incredible for free app.