Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,770
chart
#342
All reviews
May 26, 2023
quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..
May 25, 2023
Just what we were looking for! A quick way for customers to get answers and info. Contact section has ability to be visible or hidden. Easy-to-use interface and excellent customer service!
May 25, 2023
Good interface and customer service. Esther helped me in terms of the icons and I like the prompt response from her. Would continue using this app for my company website.
Aug. 13, 2023
Rigtig god service fra Esther som løste mit problem med det samme. Generelt kun oplevet god service og en super funktionel app.
May 24, 2023
Very good app, works just fine and its freeee! There's a limitation of 10 FAQ questions, but when i reached it Esther, through chat, removed the limitation
May 23, 2023
Prakash was quick in respond and very polite in discussion. shared the much needed documentation providing how to setup/configure properly.
May 22, 2023
Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!
May 22, 2023
Hele fijne app. Super goede FAQ + chatfunctie inclusief whatsapp. Hele snelle service. Ik ben geholpen door Hana, zij heeft mij geholpen met het instellen van de app en weergeven op mijn website. Binnen 5 minuten was ze klaar! Top service, bedankt Hana!
May 22, 2023
Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.
May 18, 2023
Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.
July 10, 2023
For unknown reasons, I'm having trouble using this app. I contacted technical support and within minutes Hana provided me with assistance in solving my problems. I recommend this app to everyone!
Sept. 13, 2023
I recently had the pleasure of using the Avada WhatsApp Chat and FAQ Page, and I couldn't be happier with the results. The features have been a game-changer for my website, and I want to give a special shoutout to Liz for her exceptional help and support throughout the process. First and foremost, the Avada WhatsApp Chat integration has transformed the way I connect with my website visitors. It's incredibly user-friendly, making it easy for my customers to reach out and ask questions or provide feedback. The real-time communication it enables has not only improved customer satisfaction but also increased conversion rates on my site. This feature is a must-have for anyone looking to enhance their online customer service.
May 16, 2023
It's a nice app, very useful and it's been helping me with my website. The customer service is very effective and people are nice
May 12, 2023
Esther was very helpful and fast to respond. Wonderful app and user-friendly! I enjoy being able to add as many questions as needed.
May 10, 2023
Amazing first impressions, Lydia was a great help setting the app up and was on hand instantly to answer any questions i had. Highly recommend this app if you are looking for a professional looking customer service option and high quality experts to support you if anything goes wrong.
May 5, 2023
Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!
May 3, 2023
So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!
June 21, 2025
The app is incredibly intuitive and the customer service is 5. Very excited to get started with the deeper features of the app!
May 2, 2023
I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help
April 30, 2023
I am still relatively new to this App, but what a great experience so far. Set up is easy and support is there to immediately help if needed! Thanks Liz for your great and friendly service!