All reviews

Rating Breakdown

  • 5
    96% (251 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (235)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

Works great and simple to use , live chat works really well .

Store

Meivee

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Store

Lavinta

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 17, 2024

Work great! Still early but very promising

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I had a display problem and the assistance helped me solve it, easy and intuitive app!

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

It's easy to use.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.

Store

Sinz's

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

May 28, 2024

Convenient for chatting. I tried it and it was good.

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 28, 2024

Feature packed and stable. Well worth trying

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Using app

14 days

Total reviews

5

Average rating

4.0

5 / 5 Share

May 28, 2024

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 23, 2024

I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link. Very Good for startup/ Entrepreneur business.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

This is such an amazing app. Within a day we got leads. Very user friendly

Store

TARAASI

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 22, 2024

Great app that works perfectly for our business with a great support team.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 20, 2024

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality. The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store. The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Prompt responses, easy to setup with customised design

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2024

great app for instant messaging

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!

Using app

2 days

Total reviews

2

Average rating

5.0