Chatway Live Chat & AI Chatbot
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
feedback
261
chart
#873
All reviews
June 17, 2024
I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.
June 4, 2024
I had a display problem and the assistance helped me solve it, easy and intuitive app!
May 29, 2024
The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.
May 29, 2024
Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.
Nov. 19, 2025
Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!
May 27, 2024
Looks like a pretty good live chat app. Especially since it's currently free.
May 28, 2024
Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.
May 23, 2024
I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link. Very Good for startup/ Entrepreneur business.
May 20, 2024
Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality. The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store. The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.
May 15, 2024
Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!