Chatway Live Chat & WhatsApp
Live chat customer support & FAQ app for Shopify -...
Rating
4.9
feedback
232
chart
#1,169
All reviews
Review RSS Feed
April 19, 2024
This is the best chat app really , I would greatly appreciate the contribution of Marvin in our stores . I talk live to my clients. Clients have both options to remain anonymous or can sign up for notification of chat . Would love more features like product URL and other options in automatic chat
Store
My Store
Using app
2 months
April 17, 2024
This app is great! The set up and customization was easy and fast. You get notifications on your email inbox or phone and you can easily give support to customers even when you are not on your computer!
Oct. 1, 2024
I’ve been using Chatway for live chat customer support, and it has exceeded my expectations! The real-time engagement with customers has been seamless, thanks to its intuitive interface and robust features. I especially appreciate the mobile apps for iOS and Android, allowing my team to provide top-notch support from anywhere. The ability to save canned responses and FAQs has streamlined our workflow, making it easy to handle common queries quickly. Plus, the file-sharing and conversation history features give us a full picture of every interaction, helping us offer a more personalised experience. Overall, Chatway has significantly improved our customer support process, and I highly recommend it!
April 12, 2024
Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene. I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail. Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.
April 9, 2024
*inbox* It works incredibly well, and my customers can contact me anytime without delay! I get notifications instantly through the mobile app. If you want live chat for your site then look no further. Marvin has been amazing to talk to! I look forward to this app being developed further and see what other amazing features developers can come up with. The integration of the mobile app has been very smooth and not at all slow or laggy.
April 8, 2024
It runs smoothly and they reach out to find out if you need any help. Great!
April 2, 2024
I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.
March 13, 2024
Chatway ist wirklich super! Die intuitive Benutzeroberfläche macht es zum Kinderspiel, Kunden zu unterstützen. Die Live Chat Funktion ist effizient und verbindet uns problemlos mit unseren Kunden.
Using app
6 days
Total reviews
3
Average rating
5.0
March 13, 2024
March 11, 2024
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.