Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Zapiet - Local Pickup & Local Delivery for Shopify

Developer

Rating

4.9

feedback

1,287

Reviews

chart

#278

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    31%
  • More than a year
    40%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific support representatives like Betty, Sandy, Jessica, and others for their patience, responsiveness, and helpfulness in resolving issues. The app itself is described as essential, user-friendly, and packed with features that are beneficial for managing pickup, delivery, and shipping on Shopify. Users also appreciate the quick response times and the willingness of the support team to go above and beyond to ensure the app works seamlessly for their businesses. However, there was one negative review mentioning issues with order fulfillment and confusion in using the app for different types of orders.

Highlights

Positive customer service and support
User-friendly app with essential features
Quick response times and willingness to go above and beyond
Issues with order fulfillment and confusion in using the app for different types of orders

Rating Breakdown

  • 5
    92% (1,181 ratings)
  • 4
    4% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 94% (1,211)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 29, 2025

good interface, good support team easy to set up, only took me a few hours to get everything (and it's a lot) all working correctly

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lisa, Thank you for taking the time to leave such a nice review, it is very much appreciated! It was great chatting with you and helping to get our Zapiet ‑ Pickup + Delivery setup for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

July 29, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're thrilled to hear that you had a great experience. Your support means the world to us, and we’re here anytime you need assistance. Thanks again for choosing us!

5 / 5 Share

July 28, 2025

Very helpful and sweet. If it means anything, I tried using chat gpt to help me figure it out and I only made things worse meanwhile Valentina did it for me in two seconds! : D

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

I'm so glad to have helped and really appreciate you taking the time to leave such a lovely review for our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Valentina

5 / 5 Share

July 28, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review for our Zapiet ‑ Pickup + Delivery app! If you need further help or have any questions, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

July 27, 2025

Very versatile app, and awesome support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sean, It's lovely to see your feedback here, thank you for your time! It's been a pleasure to help you, and I hope you enjoy using our app. We are here to assist you any time, feel free to get in touch with us! Warm regards, Pavlo

All reviews

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