Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,688
chart
#440
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
21%
-
Less than a year
31%
-
More than a year
41%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlighted the quick response times, knowledgeable support staff, and willingness to go above and beyond to resolve issues. The app itself was also commended for its functionality, ease of use, and effectiveness in improving shipping configurations. However, there were a few mentions of minor issues such as response time in the in-app chat support and some complexities in the app's setup.
Highlights
Review RSS Feed
All reviews
March 26, 2026
SALAJ has been very patient and helpful in addressing my enquiries, always responding swiftly and clearly. His support has made a real difference, and I truly appreciate his professionalism. He definitely deserves a raise!
Hello Khoon, Thank you very much for your 5-star review! I truly appreciate your patience while we worked through the checkout and delivery configuration issues. I’m glad we were able to resolve the conflict caused by Shopify’s native local delivery and pickup settings, which were blocking checkout. After adjusting the settings, disabling the conflicting options, and updating the delivery and pickup rates as requested, we were able to ensure that checkout and the shipping rates display correctly. Thank you so much for your thoughtful feedback! I’m glad to hear that my patience and clear, swift responses have helped address your enquiries. It means a lot to know that my support has made a real difference. Knowing that my efforts made a positive difference is very rewarding, and I’m grateful for your recognition. Thanks, Salaj
March 24, 2026
Zapiet works great for our Shopify Store. They also helped solve a problem very quickly. Recommended!
Hi Cam, Thank you very much for your 5-star review! I truly appreciate your patience while we investigated the pickup and delivery rate issue. After reviewing the setup, we identified that the location was missing an internal country code, which was causing the pickup rate error at checkout. We were able to correct this, and I’m glad we could verify that the checkout process is now working seamlessly. Thank you again for your time and your kind feedback. It is greatly appreciated! 😊 Warm Regards, Salaj
March 24, 2026
Hi Yahya Thank you very much for taking the time to leave a review, it is very much appreciated. I'm happy that we could sort out your rates issue quickly. If you ever need us again we're only a click away! Best wishes Jayne
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