Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,651
chart
#313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
40%
-
More than a year
44%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and helpful features provided. Many users highlighted the quick response times and efficient problem-solving abilities of the support team, mentioning specific team members who went above and beyond to assist them. The app itself was described as easy to use and essential for managing pickup and delivery options on online stores. However, a few users mentioned issues with notifications and some basic features being restricted to higher-priced plans, leading to a slightly lower rating in a couple of reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Zapiet has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization. Their support team has been amazing, especially Jeanette! She responded quickly and took the time to hop on a call with us to work through any issues we were running into.
Hi Nikki, thank you so much for your kind words! I’m so glad to hear that Zapiet has been a great solution for your shipping, delivery, and pickup needs. It was my pleasure to assist you and hop on a call with you to work through any issues. If you ever need anything else, don’t hesitate to reach out—we're always happy to help!
Dec. 19, 2024
Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty. Best wishes, Zapiet Team
Dec. 19, 2024
Great support, very good features. What am i missing:
Hi, Thanks for the great review! It's always a pleasure to help our merchants and if anything comes up, we'll be there for you Steph
Dec. 17, 2024
Todo muy bien, fue bastante amable. Y pudo ayudarme a solucionar mi problema. La recomiendo ampliamente.
Hola! Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar! Espero que tengas un maravilloso día! Kristine
Dec. 16, 2024
Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.
Thank you so much for your amazing review! 🌟 We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure. Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service. If you ever need anything else, we're just a message away! -Klaudia
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more