Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping

Developer

Rating

4.9

feedback

1,648

Reviews

chart

#479

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    31%
  • More than a year
    40%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlighted the quick response times, knowledgeable support staff, and willingness to go above and beyond to resolve issues. The app itself was also commended for its functionality, ease of use, and effectiveness in improving shipping configurations. However, there were a few mentions of minor issues such as response time in the in-app chat support and some complexities in the app's setup.

Highlights

Exceptional customer support and quick response times
Effective app functionality and ease of use
Minor issues with response time and setup complexities

Rating Breakdown

  • 5
    92% (1,517 ratings)
  • 4
    4% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 91% (1,492)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Amazing as always, very helpful and quick!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help and that the support was quick and helpful as always. Your kind words truly mean a lot. If you ever need anything again, I’m always here and happy to assist. Srivastav

5 / 5 Share

March 5, 2026

Salaj was able to fix my issue with the checkout page, and he was very patient! Great service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

muy buena atencion

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Geronimo, Thank you so much for your kind review. I really appreciate you taking the time to share your feedback. It was a pleasure helping you, and please feel free to reach out anytime you need assistance. Regards, Nandita

5 / 5 Share

March 5, 2026

Zapiet is a very good app for managing local delivery in Shopify. The setup can be a bit challenging at the beginning, especially when configuring delivery rates and settings, but the support team was incredibly helpful. Rutvik assisted me patiently and guided me through the process step by step until everything was working correctly. The team was very efficient and responsive, and they made sure the issue was fully resolved. I truly appreciate their support and recommend the app for stores that need reliable local delivery management.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mercedes Ramirez, Really appreciate your review! It was a pleasure assisting you. If you ever need anything in the future, I’ll be happy to help. Best, Rutvik

5 / 5 Share

March 4, 2026

She understood my problem with Zapiet and fix it right away

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rujira, Thank you very much for taking the time to leave such a nice review, it's much appreciated! It was really nice chatting and getting you all fixed up and generating the correct rate to checkout for your customer's. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica

All reviews

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