Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Zapiet - Local Pickup & Local Delivery for Shopify

Developer

Rating

4.9

feedback

1,505

Reviews

chart

#374

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    31%
  • More than a year
    40%

Reviews Summary

The reviews for the Zapiet app on Shopify are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of setting up custom delivery areas and rates, making the checkout process smooth for their customers. The support team, including individuals like Jeanette, Sri, Jessica, and Lui, received high praise for their quick responses, in-depth knowledge of the app, and willingness to go above and beyond to assist users. Users also appreciated the app's ability to streamline delivery and pickup operations, making it an essential tool for their businesses.

Highlights

Positive feedback on app functionality and ease of use
Exceptional customer support and quick responses
App streamlining delivery and pickup operations
Custom delivery areas and rates setup
High praise for specific support team members like Jeanette, Sri, Jessica, and Lui

Rating Breakdown

  • 5
    92% (1,386 ratings)
  • 4
    4% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,373)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

RUTVIK 5 stars

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it! You know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Dec. 11, 2025

Zapiet support is wonderful. We worked with Maria Nandita, Klaudia Diego, and all of them were super knowledgeable, empathetic and helpful. Thank you, team!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Esin, Thanks a ton for dropping this awesome review; it seriously made my day! So glad I could help you out with your product page widget. If you ever need anything else, just give me a shout. I’m always here and happy to help. Regards, Nandita

5 / 5 Share

Dec. 10, 2025

Jeanette has been a huge help with all the hiccups that come along with launching a store front! We are so appreciative for her support and calmness.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really glad I’ve been able to support you through the launch. Your patience and collaboration made everything so much easier. I’m always here if you need anything as you continue refining your store.

All reviews

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