
Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,287
chart
#278
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific support representatives like Betty, Sandy, Jessica, and others for their patience, responsiveness, and helpfulness in resolving issues. The app itself is described as essential, user-friendly, and packed with features that are beneficial for managing pickup, delivery, and shipping on Shopify. Users also appreciate the quick response times and the willingness of the support team to go above and beyond to ensure the app works seamlessly for their businesses. However, there was one negative review mentioning issues with order fulfillment and confusion in using the app for different types of orders.
Highlights
All reviews
July 29, 2025
good interface, good support team easy to set up, only took me a few hours to get everything (and it's a lot) all working correctly
Hi Lisa, Thank you for taking the time to leave such a nice review, it is very much appreciated! It was great chatting with you and helping to get our Zapiet ‑ Pickup + Delivery setup for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
July 29, 2025
Thank you so much for the review! We're thrilled to hear that you had a great experience. Your support means the world to us, and we’re here anytime you need assistance. Thanks again for choosing us!
July 28, 2025
Very helpful and sweet. If it means anything, I tried using chat gpt to help me figure it out and I only made things worse meanwhile Valentina did it for me in two seconds! : D
I'm so glad to have helped and really appreciate you taking the time to leave such a lovely review for our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Valentina
July 28, 2025
Thank you for the 5 star review for our Zapiet ‑ Pickup + Delivery app! If you need further help or have any questions, please do not hesitate to reach out. Warm regards, Jessica
July 27, 2025
Very versatile app, and awesome support!
Hi Sean, It's lovely to see your feedback here, thank you for your time! It's been a pleasure to help you, and I hope you enjoy using our app. We are here to assist you any time, feel free to get in touch with us! Warm regards, Pavlo
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