Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,606
chart
#281
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Zapiet app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support representatives like Pavlo, Manuel, Jessica, Gabriel, and others who were incredibly helpful, responsive, and efficient in resolving issues. The app itself was described as user-friendly and essential for managing local deliveries and order pickups. Users appreciated the quick responses, detailed explanations, and the dedication of the support team in solving problems effectively. However, there were a few mentions of issues with notifications, restricted features in the premium plan, and some minor functionality improvements needed.
Highlights
Rating Breakdown
All reviews
Nov. 21, 2024
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Nov. 21, 2024
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Nov. 20, 2024
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette
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