Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,490
chart
#389
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
22%
-
Less than a year
31%
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More than a year
40%
Reviews Summary
The reviews for the Zapiet app on Shopify are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of setting up custom delivery areas and rates, making the checkout process smooth for their customers. The support team, including individuals like Jeanette, Sri, Jessica, and Lui, received high praise for their quick responses, in-depth knowledge of the app, and willingness to go above and beyond to assist users. Users also appreciated the app's ability to streamline delivery and pickup operations, making it an essential tool for their businesses.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Me resolvió el problema que necesitaba lo cual deja buena experiencia en su atención
Hey there, Thank you so much for the amazing review! I’m really happy to hear that I could resolve the issue you needed help with and that you had a positive experience with my support. If you ever need anything again - no matter how big or small . I’m always here and happy to assist. Thank you truly for taking the time to share your feedback! Best, Sri
Dec. 3, 2025
Service rep was very responsive and knowledgeable. Couldn't have asked for better service. I really appreciate your help. Rep: Jessica
Thank you for the lovely review! I'm so happy to have been to help and get your pickup hours sorted for the Holidays within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out! Warm regards, Jessica
Dec. 3, 2025
Hi Catherine! Thank you for your review! It was great supporting you. We are always here if you need anything else. Regards Betty
Dec. 2, 2025
Great app for managing shipping/delivery/pick-up, and the support team is top notch. The AI that gets you started is not bad, but once you skip to a human you get someone awesome. Recently, Jessica helped me with some issues I was having, and she went above and beyond.
Hi Nicholas, It was a pleasure chatting and helping you get your rates sorted in our Zapiet ‑ Pickup + Delivery app and for fixing a few extras. Thank you for the very kind review and if you have any more questions or need any further assistance, you know where to find us! Cheers, Jessica
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