Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,569
chart
#405
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
22%
-
Less than a year
31%
-
More than a year
40%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, effectiveness in managing pickup and shipping, and the exceptional support provided by the team. Users appreciate the quick response times, knowledgeable support staff, and the willingness of the team to go above and beyond to resolve any issues. The app is described as essential for running the backend operations of online stores, with users highlighting specific team members like Srivastav, Jessica, Nandita, and Betty for their outstanding assistance. Overall, the app is highly recommended for its functionality and top-notch customer service.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!
Hi Kendra, Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything. Warm regards, Genesis
Jan. 22, 2026
Overly complicated for what should be the simplest of tasks. Obviously created by developer who has no sympathy for the end user.
Thanks for taking the time to share your feedback. I’m sorry it felt more complicated than expected, that’s never the experience we want for Shopify merchants. I’m glad Srivastav was able to step in and help. I’ve emailed you directly to understand what we can improve, as your input helps us make Zapiet better and simpler for everyone. Regards, Sam - Head of Support @ Zapiet
Jan. 22, 2026
Thank you so much for your help.
Thank you so much for you 5 star review Kat, always happy to help. Best wishes. Allan.
Jan. 22, 2026
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