All reviews

Rating Breakdown

  • 5
    88% (1,356 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi

5 / 5 Share

Jan. 30, 2024

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica

5 / 5 Share

Jan. 30, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica

5 / 5 Share

Jan. 30, 2024

Store

LéSiL

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi

5 / 5 Share

Jan. 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo

5 / 5 Share

Jan. 26, 2024

extremely helpful, through & friendly

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica

5 / 5 Share

Jan. 26, 2024

Easy set up to handle our delivery and pick up and customer service was great!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Jan. 25, 2024

Amazing customer service!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego

5 / 5 Share

Jan. 25, 2024

I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery. fantastic app and fantastic service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Paul, for taking the time to write a review and for your kind words. It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others. Should you have any further questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Jan. 25, 2024

Jayne was very helpful and showed me how to fix a problem, great support!

Store

KIPFERL

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne

5 / 5 Share

Jan. 23, 2024

Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kyle, Thank you for taking the time to write such a wonderful review! It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app. If anything comes up in the future, we'll be there to help -Steph

5 / 5 Share

Jan. 23, 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately. Thank for having such a great team and (I assume) culture.

Store

LAYER

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Anthony, Thank you so much for your incredibly kind words It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates. If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out. Thank you again for your wonderful feedback. Best regards, Jessica

5 / 5 Share

Jan. 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you very much for taking the time to leave a review; it is greatly appreciated! It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app. Should you have any further questions in the future, please do not hesitate to send us a message. Warm regards, Jessica & Diego

5 / 5 Share

Jan. 23, 2024

Store

Pradera

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for reviewing Zapiet - Pickup + Delivery! It's fantastic to receive your 5 stars :) Best wishes, Bogi

5 / 5 Share

Jan. 19, 2024

Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jaime, Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website. Should you have any further questions or need additional assistance, please don't hesitate to reach out. Kind regards, Jessica

5 / 5 Share

Jan. 18, 2024

Service support au top !! merci Zapiet !

Store

Repetto

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands -Steph

5 / 5 Share

Jan. 18, 2024

Great app and customer service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lisa, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Jan. 17, 2024

Soutien technique très explicite et rapide. Merci!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Sonia, Je vous remercie sincèrement d'avoir pris le temps de partager votre avis C'est un plaisir d'apprendre que j'ai pu vous assister avec divers aspects et fonctionnalités de notre application Zapiet - Pickup + Delivery. Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Cordialement, Jessica

5 / 5 Share

Jan. 16, 2024

Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨ -J Barjum 🫶🏻

5 / 5 Share

Jan. 12, 2024

Great app and very easy to work with.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica