All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2026

Great app overall, support is very helpful

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Max, Thank you very much for taking the time to leave a review!!! It was lovely chatting and helping you (: If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

Jan. 28, 2026

Amazing support. Always ready and available. Thanks Klaudia!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

That means a lot! Always ready to help with pickup, delivery, and subscriptions! Thanks for the awesome vibes and the kind words! 🚀 - Klaudia

5 / 5 Share

March 19, 2026

Great support and service!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there! Thanks a ton for the awesome review! It was a real pleasure helping you get that product info showing up on the cart page. If you ever need a hand with anything else, just give us a shout. We’re always here to help! Best regards, Betty

5 / 5 Share

Jan. 28, 2026

Gracias, una atención personalizada. Atendieron todas mis dudas y configuraciones de código.

Store

Airosa

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime. Best regards Betty

5 / 5 Share

May 15, 2026

Genesis was a HUGE help! She was able to fix the issue very fast. I was so happy and very grateful for the excellent customer service. Thank you Genesis!

Using app

Over 6 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your wonderful review and very kind words. If you have any questions or need any assistance with our Zapiet ‑ Pickup + Delivery in the future, please do not hesitate to reach out. Warm regards, Genesis

5 / 5 Share

Jan. 27, 2026

Nandina has been a fabulous help! Thank you so much!!! Nandina went above and beyond in helping us!!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for taking the time to leave such a lovely review, it's much appreciated! If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Nandita

5 / 5 Share

Jan. 26, 2026

Srivastav is quite possibly once of the best, if not, THE BEST, person I have ever had help me on the Shopify Platform. I cannot believe how fast he was conquering all the problems I didn't know or understand how to fix. He is super friendly and professional. Zapiet would be foolish not to give this guy a raise because he posses some serious skills that only a small fraction of human beings on earth have. Take care of this guy.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such an incredible review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to hear that the support was helpful and clear. If you ever need anything else with the Zapiet Pickup + Delivery app, please do not hesitate to send a message. Cheers, Srivastav

5 / 5 Share

Jan. 26, 2026

Alan was wonderful helping me with set up. I am hoping this app helps it looks far more intuitive

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kerin, thank you so much for the 5 star review! I truly appreciate the kind words and I’m really glad I could help resolve those issues for you. It means a lot to hear that the support was helpful and clear. Allan

5 / 5 Share

Jan. 26, 2026

Stephane went above and beyond to ensure the challenges I was facing were resolved. He was incredibly helpful and helped me better understand the app settings!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

My Ala, Thank you very much for taking the time to write this lovely review! It was a pleasure helping you iron out your local delivery by specific named areas setup with our Zapiet - Pickup + Delivery app, If you ever need anything else, we're just a phone call (or quick message) away! Steph

5 / 5 Share

Jan. 26, 2026

Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Louis! Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you! Best regards Betty

5 / 5 Share

Jan. 25, 2026

This works pretty well for the most part! Some of my issues may be user error more than an issue with the app. Support always responds quickly and takes care of any issues that arise.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I really appreciate your honest feedback, and I’m glad to hear the app is working well for you overall. It’s always my goal to respond quickly and help resolve any issues that come up, whether they’re related to setup or something else. If you ever need help fine-tuning anything or have questions down the line, I’m always here and happy to assist. Srivastav

5 / 5 Share

Jan. 24, 2026

srivastav fixed all my problems and was super helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help resolve everything and make the experience smoother for you. Your kind words truly mean a lot. If you ever need anything again, I’m always here to help. Srivastav

5 / 5 Share

Jan. 23, 2026

Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kendra, Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything. Warm regards, Genesis

5 / 5 Share

Jan. 23, 2026

Store

Niolia

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita

5 / 5 Share

Jan. 22, 2026

Thank you so much for your help.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for you 5 star review Kat, always happy to help. Best wishes. Allan.

5 / 5 Share

March 3, 2026

support is really wonderful.

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Laura, Thank you very much for taking the time to update your review, it's much appreciated! I'm so happy to hear that you enjoyed chatting; as I did as well and I'm glad that I was able to help. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

Jan. 22, 2026

works well, customer support will be there for you

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for a wonderful review. It was my pleasure helping you out with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to reach out to us anytime. Best regards Betty

5 / 5 Share

Jan. 20, 2026

Thank you to Srivastav and Sandy for your amazing help. You are the best of the best ! I truly recommend Zapiet at 10000%

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a lovely review for us and our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Srivastav & Sandy

5 / 5 Share

Jan. 19, 2026

Jessica was extremely helpful configuring my store for international shipping and pickup

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jake, Thank you very much for taking the time to leave a review, I really appreciate it! I'm so glad to have been able to help and get your rates up and working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

Jan. 18, 2026

Pavlo has helped us a few times with knowledgable quick, and clear responses,.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I appreciate your review and I’m glad the support was helpful. Thank you for your trust. You're always welcome to reach out to us for any assistance around the apps. Warm regards, Pavlo