All reviews

Rating Breakdown

  • 5
    88% (1,356 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

Jan. 11, 2024

parfait !

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery. You know where we are if you need us again! All the best Jayne

5 / 5 Share

Jan. 3, 2024

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Matan, It was my pleasure helping you with your rates on our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

Dec. 28, 2023

Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! Cheers, Klaudia

5 / 5 Share

Dec. 27, 2023

Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations. Best regards, Ismail

5 / 5 Share

Dec. 21, 2023

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for taking the time to leave a review for our Zapiet - Pickup + Delivery If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Dec. 19, 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Dec. 14, 2023

Great support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lill, Thank you for taking the time to leave a review! It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Jessica

5 / 5 Share

Dec. 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin. It came down to having to update the version of the app. Thanks Sandy for all your help!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Steven, It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery. All the best, Sandy

5 / 5 Share

Dec. 7, 2023

I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear about your positive experience with our app. If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards Betty

5 / 5 Share

Dec. 5, 2023

Great app with excellent support team who are always fast! Would recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Francois, And thank you very much for taking the time to leave us a such as wonderful review. I'm glad we were able to provide you with the help you needed and that your experience was such a positive one! We will strive to continue to offer the best products and best support Steph

5 / 5 Share

Dec. 1, 2023

Great app and excellent customer support.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nell, Thank you very much for taking the time to leave us such a wonderful review I'm glad I was able to help you setup and test our Zapiet - Pickup + Delivery app and rest assure that if anything ever comes up, we'll be there for you! Steph

5 / 5 Share

Nov. 30, 2023

Stephane Was a huge help! super insightful and offered a ton of support along the way!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matt, Thank you very much for taking the time to leave us such a wonderful review If anything ever comes up, or if you have any questions, please do not hesitate to reach out! Steph

5 / 5 Share

Nov. 29, 2023

Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hussein, It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with ! Thank you for taking the time to leave us this lovely review. All the best, Sandy

5 / 5 Share

Nov. 28, 2023

Very helpful customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Whitney, Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app Any further questions or assistance, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

Nov. 28, 2023

We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica

5 / 5 Share

Nov. 24, 2023

We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Christopher, I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review! We'll be near, if ever there is anything else we can help you with. All the best, Sandy

5 / 5 Share

Nov. 23, 2023

costly but does the basics and great customer support

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph

5 / 5 Share

Nov. 22, 2023

Great support with integration!

Using app

About 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica

5 / 5 Share

Nov. 21, 2023

Support is very speedy! Thanks to Jeanette for helping with our Cart issue.

Store

Doh

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette

5 / 5 Share

Nov. 17, 2023

Very helpful customer support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thanks a lot for taking the time to write us a lovely review It was a real pleasure chatting with you and should anything else come up, we'll be there for you! -Steph