Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,751
chart
#706
All reviews
Review RSS Feed
Jan. 8, 2026
Incredibly helpful bot and staff, quick replies even in the holiday season.
Hi Peter, Thank you very much for taking the time to leave such a lovely review! It was a pleasure helping you with your email notifications within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 7, 2026
Great support in-app. Fast and responsive.
Hi Rachel, Thank you very much for taking the time to write a review, it's very much appreciated! If you have any other questions or need any more assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Warm regards, Jessica
Jan. 7, 2026
Thank you so much for your review Anthony, I'm always happy to help. Allan
Jan. 7, 2026
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan, Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help. Regards, Rutvik
Jan. 6, 2026
Awesome so far!
Hi Jordan, Thanks for the review! I'm glad we were able to help fix your rate setup quickly and get those sales rolling. If you ever have any questions, don't hesitate to reach out! Steph
Jan. 5, 2026
it was great. The person who helped me was very knowledgeable and went above and beyond to figure out what my problem was to solve it and made it easy. I really appreciate all of this help.
Thank you so much for the wonderful review! I’m really happy to hear that the support was helpful and that we could get everything resolved smoothly for you. It truly means a lot to know the experience felt easy and supportive. If you ever need anything again, I’m always here and happy to help. Srivastav
Jan. 5, 2026
Great support, very helpful and patient.
Hi Gretchen! Thank you so much for a wonderful review! It was my pleasure helping you out with Zapiet - Pickup + Delivery app. Feel free to reach out anytime you need a hand. Best regards Betty
Jan. 5, 2026
Amazing support! Resolved the issue so quickly for me. Betty was so lovely to speak with :)
Hi there! Thank you so much for a lovely review! It was my pleasure helping you out with the issues you were experiencing with the app. If you need a hand always feel free to reach out to us anytime. Best regards Betty
Jan. 2, 2026
Super quick and helpful support from Srivastav.
Thank you so much for the wonderful review! I’m really glad I could assist and that the support was quick and helpful. Your kind words truly mean a lot. If you ever need anything again, I’m always here to help. Srivastav
Jan. 5, 2026
srivastav was inclredibly helpful! GREAT APP makes owning a restaurant even easier!!! PAVLO ROCKS TOO!!!!!!!
Hi, Thank you so much for the kind words! It’s been a real pleasure communicating with you and helping out. You’re always very welcome to reach out to us, we'll be happy to support anytime! Warm regards, Pavlo
Dec. 31, 2025
I was struggling with this all day and he fixed my problem extremely quickly.
Thank you very much for taking the time for leaving a lovely review for me and our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Srivastav
Dec. 31, 2025
Great Help from Betty on Last Mile delivery option.
Hi Harjot Thank you so much for sharing such an amazing review. It was my pleasure helping you out, and please feel free to reach out anytime you need a hand. Best regards Betty
Dec. 30, 2025
It’s been a great experience so far. The app is easy to use and does exactly what we need for pickup and shipping. The support team is very friendly and quick to help whenever we have questions. Overall, we’re really happy with the app and would definitely recommend it.
Hi there! Thanks a lot for your wonderful review! We’re glad you enjoyed your experience and we look forward to serving you again. Best regards Betty
Dec. 26, 2025
I truly appreciate the support of Sri, very detailed and fixed all issues.
hank you so much for the wonderful review! I truly appreciate your kind words and I’m really glad I could provide detailed support and get everything resolved for you. It means a lot to know the experience was helpful. If you ever need anything again, I’m always here and happy to assist. Srivastav
Jan. 8, 2026
Srivastav was incredibly helpful. His responses were fast, thorough, and he went above and beyond. Thank you so much, Sri!
Thank you so much for the wonderful review! I truly appreciate your kind words and I’m really glad I could help get everything sorted for you. It means a lot to hear that the support was helpful and that we could resolve things thoroughly. If you ever need anything again, I’m always here and happy to assist. Srivastav
Dec. 26, 2025
The function help me to match need from client, and the support is really high efficient!
Hello Leila, We truly appreciate you taking the time to leave this amazing review. Don’t hesitate to contact us if you need any assistance in the future. Regards, Rutvik
Feb. 27, 2026
excellent and very helpful thank you
Thank you very much for the lovely review! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Rutvik
Dec. 23, 2025
Great app! Srivastav provides great assistance and is very quick when it comes to solving any issues we're having.
Thank you so much for the amazing 5-star review! I’m really glad to hear you’re enjoying the app and that the support was quick and helpful. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Srivastav
Dec. 23, 2025
Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)
Hi James, Thank you very much for your kind review! We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to send a message. Warm regards, Nandita & Jessica
Dec. 23, 2025
Hello, I'm really happy I could assist and that your experience with us was positive. If you ever need help again, please feel free to get in touch. We’re always here and happy to support you! Regards, Nandita