Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Sept. 18, 2025
Hi Camryn! Thank you so much for taking the time to leave a review! If you ever find yourself in need of support again, please don't hesitate to reach out to us at any time. Warm regards! Betty
Nov. 4, 2025
Excellent App and Outstanding Customer Support!!! Lui was good at explaining where I was going wrong and the settings that I had overlooked! I have many Apps and definitely don't get this level of support from them!! Thank you Zapiet your the best *****
Hey Esther! Thank you so much for that amazing review! If you need anymore help, be sure to let us know! Lui
Dec. 8, 2025
gave me the flexibility i needed to manage multiple locations for pickup, delivery and for my preferred timeslots. thank you to the support team especially Srivastav for his rapid resolution!
Thank you so much for this amazing review! I’m really happy to hear that Zapiet is giving you the flexibility you need to manage your locations and timeslots just the way you want. It means a lot to know that my support made a positive difference for you. If you ever need anything , whether it’s refining your setup or exploring more features , I’m always here and happy to help. Thank you again for taking the time to share your wonderful experience! Sri
Sept. 15, 2025
Superb support! I need it some support to set the app up to our own visual taste and Jeanette went above and beyond to find a solution and she did. Its nice to be part of the Zapiet family
Hi Bela, thank you SO much for your review! It was such a pleasure meeting you and helping get your store up and running. If you ever need anything, we’ve got you covered!
Sept. 14, 2025
Betty is very professional. She managed to answer all my questions and also helped us ensure that all settings are correct. She even did make our online shop better. Thank you Betty
Hi Aimiel! Thank you for the lovely review! I'm delighted I could assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand, feel free to reach out anytime. Happy to help! Best regards Betty
Sept. 14, 2025
Thank you very much!!! Please do reach out if you have any questions or need any assistance in the future. Cheers, Zapiet
Sept. 12, 2025
Nandita was amazing and helpful!
Hi Ari, Thank you for taking the time to leave us such a lovely review. Your feedback makes our day! If you ever need any help or have more questions in the future, we’re just a message away. Best Regards, Nandita
Sept. 11, 2025
The app can be a little tough to get going, but the support team is extremely helpful and got us up and running in no time.
Hi Chelsea, Thank you very much for your review! It was a pleasure helping to get our Zapiet ‑ Pickup + Delivery app up and running on your new theme. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Sept. 11, 2025
Jessica was over the top helpful!
It was a real pleasure Elizabeth and thank you for taking the time to leave such a lovely review! If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Sept. 10, 2025
Hi John! It was truly a pleasure helping you out with the app. Feel free to reach out anytime you need a hand. We’re always happy to help! Best regards Betty
Oct. 28, 2025
Merci à Sandy ! Une grande réactivité et de bon conseils :)
Bonjour Géraldine, Merci d'avoir pris le temps de venir m'écrire ce gentil commentaire. J'ai été heureuse de vous aider à ajuster la couleur de votre widget pour qu'il s'adapte encore mieux aux couleurs de votre compagnie. N'hésitez pas à m'écrire de nouveau si vous en avez besoin ! Au plaisir, Sandy
Sept. 9, 2025
Customer service for setting up Zapiet was INCREDIBLE!!!! I have struggled with my old system for far too long and Zapiet made it so easy and helped walk me through set-up so my online store can be successful!
Hi Becky, Thank you for the amazing review! You absolutely made my day. It was a real pleasure to dive in and get everything set up with you. I’m so happy we could tackle everything from the checkout page clarity to optimizing your shipping rules, making it all easier for you to manage. We're thrilled to have you with us and are here for you if anything else comes up! All the best, Steph
Sept. 9, 2025
She helped me throughout the process and successfully configured the local delivery and store pickup options for me. I can understand the product's logic well, but when it involves code, it gets a bit complicated. I'm very happy with the solution Jeanette found; I couldn't have done it without her support (I really couldn't have, she did it, lol).
Thank you so much for your review. It was truly my pleasure to walk you through our app and customize it to ensure it works according to your needs. Please let us know if there’s anything else we can do for you, it will be our pleasure to help.
Sept. 9, 2025
Hi Benjamin, On behalf of the whole team, I want to share that it's been a total pleasure to help you. We appreciate your review and your support! Should you need any assistance around our apps, we are here for you! Warm regards, Pavlo
Sept. 9, 2025
Jessica is very helpful and able to resolve my issue quickly, she helped me to review the setting and applied some testings to make sure the setup is correct, excellent services
Hi Louis, Thank you very much for your review and kind words! It was a pleasure helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Oct. 21, 2025
Pavlo resolvió un problema bastante crítico en mi web ya que no funcionaba el botón de finalizar pedido y además una ayuda extra que no tenía por qué hacer, resolviéndolo en un momento!
¡Hola María! ¡Muchísimas gracias por tus palabras! Me alegra muchísimo saber que pude ayudarte a resolver el problema y que ahora todo funcione perfectamente. Siempre es un placer poder echar una mano extra cuando se puede. ¡Gracias por tu confianza! Con todo mi agradecimiento, Pavlo
Sept. 9, 2025
Support team (Betty) really helpful during a minor setup issue (which related to our customised theme). Resolved the issue in a matter of minutes and provided updates throughout. Many thanks!
Hi Peter! Thank you so much for the wonderful review! I really appreciate your kind words and I'm so glad we were able to resolve the issue. Feel free to chat in anytime you need a hand . We are always happy to help! Best regards Betty
Sept. 9, 2025
Hi, We truly appreciate you taking the time to share your positive experience. It was our pleasure to assist you, and we’re so glad we could meet your expectations. Thank you for trusting us! Regards, Nandita
Sept. 9, 2025
Jayne was fantastic at supporting us when we had an issue. She took the time to explain and fix the problem and her customer service went above and beyond. We can't thank her enough. The Zapiet app works brilliantly with our Shopify store, and whenever we have had an issue (normally down to something we have done by accident) the support team is always there to help us fix it quickly.
Hi Ryan, Thank you so much for taking the time to leave a review It’s really appreciated. Happy that we could get your rates sorted out quickly to make for a smooth journey for your customers as well as making a few small adjustments along the way. You know where we are if you need us again! Kind Regards Jayne
Sept. 8, 2025
Love the APP. Betty form tech support is a star.
Hi Melion! Thank you so much for your kind review! It was an absolute pleasure assisting you. I'm so glad we could get everything sorted out. If you ever need a hand again, don’t hesitate to reach out. We're always here to help! Best regards Betty