Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Sept. 8, 2025
Took a long time, but Betty was extremely helpful in sorting out our calendar widget. Which I was stumped over and experiencing issues with it, she managed to find an effective solution with our website's css code and implemented things quickly after the problem was spotted. So far our experience with Zapiet support has been great, and they work hard to solve problems that have cropped up pre and post launch of our official site.
Hi there! Thank you so much for the awesome review! It was truly a pleasure helping you out. If you ever need a hand, feel free to reach out anytime — I’m always happy to help! Best regards Betty
Sept. 8, 2025
I am very impressed with the support provided by the Zapiet – Pickup + Delivery team. Both Nandita and Betty demonstrated exceptional professionalism and dedication in assisting me. Betty went the extra mile to ensure that my concerns were fully addressed, providing clear and detailed step-by-step guidance throughout the process. Their thoroughness and commitment made the entire experience seamless and highly reassuring. I truly appreciate their outstanding support.
Hi there! Thank you so much for taking the time to write such an awesome review! It was truly a pleasure helping you and getting everything sorted out. If you ever need anything else, don’t hesitate to reach out! Best regards Nandita and Betty
Sept. 4, 2025
Great system and fantastic customer support from Steph and the team!
Hi John, Thanks so much for the great review! Sometimes just talking it through is the best way to find a solution. It was my pleasure to help you track down that rate setting. Best of luck with the big jersey launch and the upcoming season! Cheers, Steph
Sept. 4, 2025
Jessica was so helpful in troubleshooting all of the back end settings in the app, as well as configuring our google api settings to ensure our delivery services were accurate and working properly. She was generous with her time, willing to help with more than I reached out about, and offered that we follow up anytime to assist directly.
Thank you so much, Gretchen! I really appreciate your kind words. It was such a pleasure working with you and helping fine-tune our Zapiet Pickup + Delivery setup. I’m so glad we got everything running smoothly with your delivery services. Don’t hesitate to reach out anytime, I’m always happy to help! Cheers, Jessica
Dec. 4, 2025
all i can say is that she is the best.
Thank you very much Behzad, it's so kind of you to leave such lovely words! If you have any questions or need any further assistance down the road, please do not hesitate to send a message. Warm regards, Jessica
Sept. 4, 2025
Lui was very helpful and was able to fix my issues quickly, double check that everything worked, and even found some missing delivery fees and added them in for me.
Hey Carrie! Thanks so much for the wonderful review. It was truly a pleasure working with you and getting your store set up just the way you wanted. If you ever need any more help, please don’t hesitate to reach out to us! Warm regards, Lui
Nov. 4, 2025
Nandita helped me with my issues. She took the time to understand my issue and come up with a solution.
Hi Marc, Thank you for the amazing review! I truly enjoyed our chat session and helping optimize the app for your business. Please know you can always count on us for continued support. Regards, Nandita
Sept. 3, 2025
Stephane was super helpful in fixing an issue I had with the website widget today. I highly recommend Zapiet and their customer service is always quick and on point.
Hi James, Thank you for the great review; I really appreciate you taking the time. That was definitely a tricky situation with the blackout dates, and I'm glad I was able to find a solution to get your store's availability set up correctly for you. Cheers, Steph
Sept. 3, 2025
Funciona muy bien la aplicación y el soporte es excelente
Hi Catalina, Thank you for the wonderful review! I know how critical a checkout issue is for your store, so I was very happy to get that resolved for you and your customers. We're always here to help if you need anything at all. Best regards, Steph
Sept. 3, 2025
Hi Germán, Thank you so much for the review! I'm happy I could get that checkout issue resolved for you so quickly. Please don't hesitate to reach out if anything else comes up. All the best, Steph
Sept. 3, 2025
Excellent. Jessica was kind, personable and very knowledgeable. You got a good one !!
Thank you very much Nicole for you kind words and lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Sept. 3, 2025
Very robust app with fantastic features for different shipping setup. Support is top notch as well!
Hi Matt! Thank you so much for the wonderful review! It was a pleasure helping you get set up with the app. If you ever need a hand, please feel free to reach out to us anytime. We’re always happy to help! Best regards Betty
Dec. 22, 2025
Jessica and Sri has been the most helpful support! She went far beyond our expectations to help us fix the bugs and issues on our website, making everything work exactly the way we needed. Thank you so, so much.
Thank you so much for the 5-star review! We truly appreciate your support and are glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any help, I’m always just a message away! Sri
Sept. 2, 2025
Hey Jean, Thank you for the amazing review. It was a pleasure to work with you, and if you ever need anything else, we are always here for you. Regards, Rutvik
Sept. 2, 2025
Hi there! Thank you so much for the 5-star rating! It was truly a pleasure helping you get the app set up. If you ever need a hand or have any questions, don’t hesitate to reach out! We’re always here to help! Best regards Betty
Sept. 1, 2025
I want to take a moment to highlight the incredible support I received from María. She was patient, professional, and went above and beyond to make sure every issue was resolved. Her guidance was clear, her communication was kind, and she turned what felt like a very complex problem into a smooth solution. If you ever get the chance to work with María, you’ll quickly see that she’s not only highly knowledgeable but also genuinely cares about the success of the merchants she supports. A true asset to the team!
Hi there! Thank you much for your kind words. It was a pleasure to work with you and help you out with your store! If you ever need anything in the future do not hesitate reaching out so we can assist you. Wishing you a lovely day! Best, María
Aug. 31, 2025
Hi there! Thank you so much for the amazing rating! I really appreciate it! It was a pleasure helping you today to set up Zapiet - Pickup + Delivery app. Feel free to chat in anytime you need a hand. We are always happy to assist! Best regards Betty
Aug. 30, 2025
Betty was a huge help in changing the locales on my checkout screen!
Hi Jennifer Thank you so much for taking the time to write such a wonderful review. It was truly a pleasure assisting you. If you ever need any help, please don’t hesitate to reach out. Best regards Betty
Aug. 29, 2025
The app works great for our needs (a lot of pickup locations), but the support is even better. Jessica went above and beyond to fix my issue and make sure everything was set up the right way, even past what I asked for help for. You can be sure you won't be left in the dark here!
Hi Jason, Thank you so much for your kind words! I’m really glad I could help you get everything set up with Zapiet - Pickup + Delivery and make sure it was running smoothly. We truly appreciate you taking the time to share your experience! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 28, 2025
very good
Hi Amani, Thank you much for your review! It was a true pleasure helping you out with your store. If you need help in the future do not hesitate in reaching back here, we are always happy to help out merchants! Best, María