Zapiet ‑ Pickup + Delivery

Aug. 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Aug. 8, 2023

A great app and a great customer support ...........................................................

Jan. 25, 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Aug. 6, 2023

Great app - great service! Every time I chat in, support is speedy and thorough. Thank you Zapiet team!

Aug. 4, 2023

Excellent customer Support. They provided instant solutions for my issues.

Aug. 1, 2023

Customer support is outstanding. Questions answered quickly via chat. Very knowledgable help desk.

July 27, 2023

This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)

July 24, 2023

I can't praise Jessica enough for her exceptional support throughout my journey. From the moment I started using Zapiet, Jessica went above and beyond to ensure that I had a smooth and seamless experience. Her extensive knowledge and prompt assistance have been invaluable in helping me optimize my online store's operations. I am truly grateful for Jessica's unwavering dedication. This is a game-changing solution for any business looking to enhance their e-commerce operations. Thank you, Jessica, for your outstanding support and for being an integral part of my success with Zapiet!

July 21, 2023

Amazing support, had a complicated issue that took a lot of digging to resolve. At first I thought I'd have to work with the issue being present but Diego from Zapiet gave me an awesome service and found a solution. Exceeded my expectations. Would 100% recommend!

July 20, 2023

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

July 18, 2023

Melissa did great today. She was very fast and resolve their issues immediately. She was very easy to communicate with and we appreciate everything she’s done for us.

July 14, 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

July 14, 2023

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

July 12, 2023

Easy theme integration, great functionality and excellent / responsive support team. Highly recommended.

July 7, 2023

Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.

Aug. 21, 2023

J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)

June 29, 2023

We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products. We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done ! In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.

June 28, 2023

Jelizaveta, was absolutely amazing!. She went above and beyond with the support she provided! Not only did she figure out that the issues I was having weren't related to the Zapiet App but also she help me install it in another Theme in minutes. Plus she was also able to provide additional solutions to other unrelated issues. Very knowledgeable and professional with a "Yes, Can Do" attittude. She had two Zapiet Apps working smoothly in another Theme and did all this in minutes! Unlike my Theme Developer who is yet to reply. Excellent Service!. THANK YOU

June 27, 2023

Getting some of this setup was a little tricky, but support was A++. This is a fantastic local delivery integration. Stephanie is a real expert on all the settings.

June 26, 2023

I have been using the app for many years and always like it. It just works. The support is also efficient, they quickly fix problems themselves or show me how to when needed. Special shoot-out to Stephane! ;)