All reviews

Rating Breakdown

  • 5
    92% (1,485 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

The best customer experience with Betty when asking for support at late time.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rodrigo! Thank you so much for the wonderful review! It was a pleasure helping you set up the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We are always happy to help! Best regards Betty

5 / 5 Share

Aug. 27, 2025

Stephan was very friendly and helpful. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suzanne, Thanks for the wonderful review! It was a pleasure helping you troubleshoot the widget issue. I'm glad we could figure out the likely cause within your theme for you. We're always here if you need anything else! Best, Stephane

5 / 5 Share

Aug. 27, 2025

Sandy was excellent and installed the widget perfectly

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello James, Thank you for taking the time to write this lovely review! It has been a pleasure. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Aug. 27, 2025

Tiene muchas y muy buenas funciones. Tiene un buen panel de control y muy útil. El equipo de soporte es muy rápido y muy amables, te ayudarán en todo lo que necesites.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We’re glad to hear that our app has been helpful for your business, Sally Hambleton. Your feedback motivates us to keep going the extra mile, and we’ll keep working to make your experience even better. Thank you, Nandita

5 / 5 Share

Dec. 8, 2025

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. My system wasn't working properly and Lui immediately fixed the error. He was quick and efficient:) It's one thing to have an app that works and another thing to have exceptional customer service and support!! Thank you again Lui , you are exceptional~10/10 HIGHLY RECOMMENDED

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Ann, thank you so much for your beautiful 5-star review. It truly means a lot. I am so glad I could support you with Pickup + Delivery and help make things run more smoothly for your store. If you ever need anything at all, I am always here for you. Lui

5 / 5 Share

Aug. 26, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the stellar review! We’re excited to continue helping your store grow and thrive. Reach out anytime, we’re always here to help. Regards, Rutvik

5 / 5 Share

Dec. 4, 2025

Using app

About 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi Katrina, Thank you very much for the review, I really appreciated it! If you need any further assistance or have any questions, please do not hesitate to send us a message. Thanks again, Jessica

5 / 5 Share

Aug. 26, 2025

Store

Etérea

Using app

Over 5 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi Kalid! Thank you so much for the amazing 5-star rating. We truly appreciate it! If you ever need anything in the future, feel free to reach out. We are always here to help!! Best regards Betty

5 / 5 Share

Aug. 25, 2025

Betty was amazing at helping me navigate through the issues i was having with the app, resolved them quickly and successfully.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We are so glad to hear that our Zapiet Pickup + Delivery support team has been able to make things easier for your Shopify store. We’re always happy to help and truly appreciate your kind words and support! Warm regards, Zapiet

5 / 5 Share

Aug. 24, 2025

.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel

5 / 5 Share

Aug. 23, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo

5 / 5 Share

Aug. 22, 2025

love this app and the support is super friendly, works fast and will keep helping you until your problem is solved! thank you Rutvik and Klaudia! I am a customer for life

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lee, Thank you for your feedback. It’s always a joy to hear from customers like you. We’re glad everything went smoothly on your end and truly appreciate you choosing us. Regards, Rutvik

5 / 5 Share

Aug. 22, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik

5 / 5 Share

Aug. 22, 2025

Quick detailed and helpful support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita

5 / 5 Share

Aug. 21, 2025

Great customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 21, 2025

The best of it's kind with free plan. Between great support team

Store

My Store

Using app

29 days

5 / 5 Share

Aug. 20, 2025

Jayne was so efficient in resolving my issues.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne

5 / 5 Share

Aug. 19, 2025

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Omar, That's lovely to see your review here, thank you for it! It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store! Warm regards, Pavlo

5 / 5 Share

Aug. 19, 2025

Thanks to Jessica for helping so quickly.

Using app

26 days

Total reviews

2

Average rating

4.5

Developer Reply

It was a real pleasure Daniel and thank you for the lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica