Zapiet ‑ Pickup + Delivery
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Hello, I'm really happy I could assist and that your experience with us was positive. If you ever need help again, please feel free to get in touch. We’re always here and happy to support you! Regards, Nandita
Thank you so much for the 5 star review! We truly appreciate your support and are glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any help, I’m always just a message away! Sri
Jessica was very helpful and patient, even during my internet outage for 20+ min.! Thank you!
Thank you Jessica for taking the time to leave a lovely review! It was a pleasure chatting and helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Easy to use and the support team is very responsive, helpful & friendly!
Hi, I’m so glad you left such a positive review. Thank you for being with us. We’re really happy we could provide the support you needed. Please feel free to reach out anytime; we’re here 24×7. Good luck, Rutvik
Allan was great, over a 2 day period ihe helped me setup my in person pickup, Delivery with two different apps one of which was not working correctly and shipping.. Customer service was more than I expected.. Thanks again Allan for all your help!!!
Thanks for the great review Kevin, I'm glad I could help set everything you needed. Always happy to help our merchants. Sincerely, Allan
Great app! Stephane was very helpful.
Hi Etta, Thank you for the wonderful review! It was a pleasure speaking with you over the phone to help get your curbside pickup ready for the special weekend. If you ever have any other special events and would like a helping hand, we'll be there for you! Happy holidays, Steph
Hi Mitchell, I’m so glad my suggestion helped! Thanks a lot for the lovely review; it really means a lot to us. Feel free to reach out anytime. Regards, Nandita
Srivastav was great in helping resolve the issue. I really like using this app and appreciate the quick support when needed. Thank you, Srivastav!
Thank you so much for the wonderful review! I’m really glad I could help resolve the issue and that you’re enjoying the app. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Sri
Excellente et rapide compréhension de la problématique métier, réponse rapide, précise et avec exemple. Parfait! Merci
Hi Xavier, Thanks a lot of the awesome review! It's always a pleasure to help and provide concise information to go along with it. If you ever need any help, we'll always there for all our merchants! Cheers, Stephane
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline, Thank you so much for the lovely review! I truly enjoyed working with you as well. It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support. If you have any questions, please don’t hesitate to reach out. Warm regards, Jessica
Jessica and Jeanette was really helpful. Thanks
Thank you Spencer for taking the time to update your Zapiet ‑ Pickup + Delivery review, it's much appreciated! It was a pleasure chatting and helping you to offer same-day local delivery throughout the day. If you have any questions or need any further assistance, please do not hesitate to reach out! Warm regards, Jessica
A great Shopify App that keeps improving! Nandita and the team has been providing great support. Highly recommended!
Hello Chris, Thank you so much for reviewing our support. It truly means a lot to know that the app is improving and meeting your business needs. We’re always here if you need any help, and you can absolutely count on us anytime. Regards, Nandita
Amazing app - the customer help is great too. Dealt with Rutvik and he helped with everything.
Hey Lucia, thanks a ton for leaving this review! I’m really happy I could help you get the rates set up. Also, big thanks for being super patient while we were chatting; truly appreciate it! If you ever need anything else, feel free to reach out anytime. We’re here for you 24×7. All the best, Rutvik.
Hi, Thanks for the review! It was pleasure working with you and tweaking our app with the Trexity integration so that the proper rates appeared at checkout. If anything else comes up, don't hesitate to reach out! Steph
Customer service was exceptional. I would have probably deleted the app had it not been for the great team, consistent and helpful follow-up and overall friendliness and helpfulness. Thank you!
Hi Elizabeth, Thank you so much for your lovely review! If you have any questions down the road or need any further assistance, please do not hesitate to send us a message. Warm regards, Jessica
Great app with lots of nice features. Bedst thing is the support which is always available and very helpful.
Hi, Thank you so much for the kind words! We’re really glad you’re enjoying the app and its features. Our support team tries its best to be responsive and helpful, so it means a lot to hear that our work made a difference for you. We truly appreciate your feedback and your support! Warm regards, Pavlo
Exceptional Support That Changed Everything I was honestly on the verge of uninstalling Zapiet because I was struggling with the setup, until Jessica joined the chat. From that moment on, everything changed. Jessica went far above and beyond to help me properly set up Zapiet on my Shopify store. Her dedication, patience, and deep knowledge were outstanding. She walked me through every detail step by step and made sure everything worked exactly as needed. At one point, I genuinely thought she must be the owner of Zapiet because of how invested and committed she was to helping me succeed. This level of customer service is rare. Jessica did not just solve a problem, she completely turned my experience around. Zapiet is incredibly lucky to have her, and she is a true asset to the team. Highly recommend Zapiet, especially if you are fortunate enough to get support from Jessica.
Hi Shaymaa, Wow, thank you so much for taking the time to share such a thoughtful review. Your kind words truly mean a lot to me. I’m really glad I was able to help turn things around and get everything set up the way you needed with our Zapiet ‑ Pickup + Delivery app. Your success with your Shopify store is exactly what we aim for. Thank you again for your trust, patience, and recommendation. If you ever need help in the future, we’re always here for you. Warm regards, Jessica
GREAT SERVICE!
Hello Jakob, Thank you so much for the 5-star review! I really appreciate you taking the time to share your feedback. I’m glad I could help, and if you ever need any assistance in the future, please don’t hesitate to reach out. I’m always happy to help Best Regards, Rutvik
Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.
Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it! You know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Zapiet support is wonderful. We worked with Maria Nandita, Klaudia Diego, and all of them were super knowledgeable, empathetic and helpful. Thank you, team!
Hi Esin, Thanks a ton for dropping this awesome review; it seriously made my day! So glad I could help you out with your product page widget. If you ever need anything else, just give me a shout. I’m always here and happy to help. Regards, Nandita
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