Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Dec. 15, 2025
I had a couple of issue with set up when I changed some shipping options and Jessica was brilliant, she accessed the site, made the updates and explained all that she had done. Working perfectly now. Amazing!!
Hi Peter, Thank you so very much for leaving such a lovely review, I really appreciate it! I'm really glad to have been able to help with a few fixes with your setup and now everything is working as expected (: Please do reach back out anytime if you have any questions or need any further assistance. Warm regards, Jessica
Aug. 8, 2025
Hello, We are beyond happy to know you are satisfied. Thank you for your generous rating. Remember, you can count on us anytime. Regards, Nandita
Aug. 8, 2025
Excellent customer service
Hi John, Your 5-star review is such a wonderful boost for our team. If you ever think of something else we can help with, we will be more than happy to assist. Regards, Nandita
Aug. 7, 2025
Everything was perfect. Advisor solved all my problems! Thanks a lot
Hi Denys, I really appreciate you taking the time to leave such a nice review :) I'm glad I was able to help and answer all of your questions. Please do reach out if you need any further assistance! Kind regards, Jessica
Aug. 7, 2025
Thank you so much for taking the time to leave us a review. Please let us know if there's anything else we can do for you. It'll be our pleasure to help. Have a wonderful day!
Aug. 7, 2025
I've tried 3 other pickup apps and this is the best. Pickup is a teeny tiny part of my business (less than 8 a month- sometimes only 1) so I didn't want to pay for something and I didn't want something too complicated. I'm on the free plan and have been for 6 months. Even though I'm on the free plan, the service has been incredible! It's easy to set up, works great, and you have help when you need it. 5 stars! Two other apps I used offered a free plan, but after using them for a few months, they said they could no longer offer a free plan. It felt underhanded since it's still advertised on the Shopify App store as a free forever plan. I think that's just part of their business model.
Hi Jody, It's lovely to see your feedback here! I am glad to know that our app meets your business needs. We are always here to offer you support around the app, feel free to get in touch with us any time. Thank you, Pavlo
Aug. 13, 2025
Amazing app for florists and Lui and Steph gave the best help!
We truly appreciate your 5-star review. It is wonderful to hear that you had a great experience with us. Thank you for your support! Lui
Aug. 6, 2025
Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated
Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away! Jessica
Aug. 6, 2025
Jessica and/or Betty as very good and thorough at helping. They will make sure your questions are answered and your expectations are surpassed.
Hi Lori, Thank you so much for your kind words! We're truly happy to hear that you felt supported and well taken care of. If you ever need anything else, don’t hesitate to reach out — we're always here to help! Warm regards, Betty & Jessica
Aug. 6, 2025
Hi Rory! Thank you so much for your review. It was my pleasure helping you with the issue you were experiencing with the app. Please know that you are always welcome to reach out to us for any assistance you may need. We are more than happy to lend a helping hand whenever you need it. Best regards Betty
Dec. 17, 2025
Betty was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. The team are always quick to solve questions on their live chat. Highly recommend.
Hi Shaun! Thank you so much for your wonderful review! It was a pleasure assisting you with the app today. If you ever need help, feel free to reach out anytime. Best regards Betty
Aug. 5, 2025
Thank you, Jenny! Your 5 stars made all our efforts worthwhile. We truly value your trust and look forward to assisting you next time!
Oct. 9, 2025
Very Helpful!
Using app
Over 8 years
Total reviews
2
Average rating
5.0
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
Aug. 1, 2025
Zapiet ha sido una herramienta útil para gestionar entregas y retiros locales en Shopify. Fácil de configurar, buen soporte y mejora la experiencia logística del cliente.
¡Muchísimas gracias por tomarte el tiempo de compartir tu experiencia! Me alegra saber que Zapiet te ha resultado útil y que hayas encontrado fácil la configuración. Si en algún momento necesitas una mano con algo o tienes preguntas, no dudes en escribirnos. ¡Estamos aquí para ayudarte siempre que lo necesites! Jessica
Aug. 1, 2025
great experiance and customer help
Hi Matthew, Thank you for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 1, 2025
I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."
Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot! -Jessica
Aug. 1, 2025
感谢客服Rutvik的协助。
Thank you! Your 5-star review means a lot to our team. We're so happy you're enjoying the app and appreciate your continued trust in us. Regards, Rutvik.
July 31, 2025
App has been really great so far. Saved me hours of integration and middleware builds. Support was quick, very helpful, and solved my issue within a few minutes.
Thank you so much for the kind words! We’re thrilled to hear the app has been helpful and saved you valuable time. If you ever need anything else, we’re just a message away! Jeanette
July 30, 2025
Muiz is really Helpful and high efficient. Fixed our problems so quickly.
Thank you so much for your kind words! I'm really glad I could help and that we were able to resolve the issue quickly. If you ever need anything else, don't hesitate to reach out! - Muiz