Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,750
chart
#706
All reviews
Review RSS Feed
Oct. 17, 2025
Jennifer not only helped with all the issues we had, she was very detailed in her explanation, provided screenshots and instructions along the way, and even made some suggestions that made our customer experience better. She's an ace to say the least and Zapiet is very fortunate to have her on the team, not to mention the customers. This is my first interaction with Zapiet support and I hope she's the example for everyone else, thank you Jennifer!
Hi there, Thank you so much for your kind words! I’m thrilled to hear that I was able to help with our Zapiet ‑ Pickup + Delivery app and provide detailed explanations along the way. It means a lot to know that my support made a positive impact for you. If you have any questions in the future, please don’t hesitate to reach out. Cheers, Jessica
Oct. 17, 2025
Customer Service is the best.
Thank you very much for the lovely review!!! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Zapiet ‑ Pickup + Delivery
Oct. 16, 2025
Excellent and Swift Support! Betty provided outstanding assistance with our language locale issue of https://www.cartonbox.sg . She quickly identified and resolved the problem with our en-AU.json file after we granted access. Her efficiency and professionalism made the entire process seamless. Highly recommend Zapiet's support team! Thank you, Betty! CartonBox.sg Team
Hi there! Thank you so much for your wonderful review! It was an absolute pleasure helping you today. If you ever need a hand with anything else, please don’t hesitate to reach out. We are always here to help! Best regards Betty
Oct. 14, 2025
Incredible support and helps the company tremendously.
Hello Dana, Thank you for your wonderful review. It truly brightened our day! Creating memorable experiences is always our top priority, and feedback like yours reminds us why we do what we do. We look forward to continuing to exceed your expectations. Best regards, Nandita
March 10, 2026
Great support! They were able to quickly assist with a conflict that another app couldn't handle on their own. Thanks Salaj!
Hi Kristine, I truly appreciate your kind words. It’s been a pleasure working with you as well, and I’m glad I could be helpful throughout the process. I look forward to continuing to support you whenever you need it. Warm Regards, Salaj
Oct. 11, 2025
Rapide et efficace. Conseils très utile. Merci encore
Hi Lauren, Thank you so much for your wonderful review. It truly means a lot to us and we really appreciate you taking the time to share your experience. Please feel free to reach out anytime you need any help in the future. Warm regards, Nandita
Oct. 9, 2025
Our checkout situation is pretty unique and we initially had some challenges transferring our setup with Zapiet. Support was quick to help us when requested. Jeanette was able to hold our hand the whole way through and like a wizard had everything working. We are mainly very impressed by the support, voice calls, screen sharing and friendly staff. App works great, some Shopify limitations forced some changes/sacrifices specifically when using with a subscription app.
Hello team, thank you SO much for your kind review and for all your patience and collaboration while we set up your account. It was such a pleasure working with you these past few weeks! If there’s ever anything you need, please don’t hesitate to reach out, we’re always happy to help. Kind regards, Jeanette
Oct. 9, 2025
Jessica, in support Team, was extremely fast in terms of response and solving the issues that I was having. App is overall recommended.
Hi Michele, Thank you very much for taking the time to leave such a lovely review!!! It was a pleasure chatting and helping you with your Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Oct. 9, 2025
Hi Nuir Thank you so much for your kind review. It was a pleasure assisting you with setting up the Zapiet - Pickup + Delivery app. If you ever need any help, please don’t hesitate to reach out. Always happy to support you! Best regards Betty
Oct. 8, 2025
Hi Robert, Thank you very much for taking the time to leave your review for our Zapiet ‑ Pickup + Delivery app! I'm pleased to have helped you to get your store back up and ready for the holiday season. If you have any more questions or need any further assistance, please do not hesitate to reach back out. Kind regards, Jessica
Oct. 8, 2025
We truly appreciate your 5-star review. It is wonderful to hear that you had a great experience with us. Thank you for your support! Lui
Oct. 7, 2025
Excellent functionality and great support from team!
Store
My Store
Using app
17 days
Oct. 7, 2025
Great customer service!
Hi Chloe! Thank you so much for taking the time to leave your review. It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app. If you ever need any help in the future, please don’t hesitate to reach out. We’re always here to support you! Best regards Betty
Oct. 14, 2025
Excellent customer service. Betty did the wonderful job. Very professional, knowledgeable and prompt. She went extra mile by checking all the perameters and finetuned everything. Go for Zapiet, you are in good hands!
Hi there! Thank you so much for your wonderful review. I really appreciate you taking the time to share your experience. It was my absolute pleasure helping you out with the app. Please don’t hesitate to reach out if you ever need a hand! Best regards Betty
March 5, 2026
Pavlo & most recently Srivastav are always an incredible help!
Thank you so much for the wonderful 5-star review! It truly means a lot to hear that the support has been helpful. I’m really glad I could assist and help keep things running smoothly for you. If you ever need anything, I’m always here and happy to help. Srivastav
Oct. 3, 2025
Great app, great support
Hi Daniel, Thank you very much for your review! If you have any other questions down the road for our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send us a message. Kind regards, Jessica
Oct. 3, 2025
Zapiet has been integral to our businesses specific needs in regards to pick-ups and deliveries. It works so easily with Shopify, it is intuitive to use and if you have issues you can't resolve yourself, the support team are always great and the issue is fixed. We love it!
Hi Lulu! Thank you so much for a wonderful review! It was truly a pleasure assisting you with the app. If you ever need a hand, feel free to reach out to us anytime. We're always here to help. Best regards Betty
May 11, 2026
VERY HELPFULL! VERY PROFESSIONAL. THANK YOU SO MUCH FOR FIXING THE PROBLEM SO FAST!
Hi Shak! Thank you so much for your kind words and support. It was truly a pleasure working with you as well, and I really appreciate the time and effort you put into helping make sure everything was working well and like I said, I always got your back! I advise you to definitely reach out again if you ever need assistance in the future. Best regards, Devonte
Oct. 3, 2025
Communicative. Friendly. Helpful and willing to do what it took to get the job done. So grateful for Sandy!!!
Hello Kristen, It has been great to discuss and work with you to configure your store to match your needs. We've done amazing teamwork! Do not hesitate to write us back, if we can help with anything else. All the best, Sandy