Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,516
chart
#405
All reviews
Dec. 9, 2025
Ich bin sehr zufrieden mit dem Support von Pavlo. Schnelle Reaktionszeit und mein Anliegen wurden zu meiner vollsten Zufriedenheit erledigt. Vielen Dank!
Hallo, Vielen Dank für Ihre tolle Rückmeldung! Es freut mich sehr zu hören, dass Sie mit meiner Unterstützung zufrieden waren. Es war mir eine Freude, Ihnen zu helfen! Wenn Sie künftig noch Fragen haben oder Hilfe benötigen, sind wir jederzeit gerne für Sie da. Beste Grüße Pavlo
Dec. 9, 2025
very quick response and fixed the issue behind the scene
Thank you so much for the wonderful review! I’m really happy to hear that the issue was resolved quickly and smoothly behind the scenes. It’s always my goal to make things as easy as possible for you, and your kind words truly mean a lot. If you ever need anything again , I’m always here and happy to help. Thanks again for taking the time to share your experience! Sri
Dec. 9, 2025
Jayne on support helped me out greatly, she deserves to be rewarded!
Hi Levi Thank you so much for your kind review it is really appreciated. Glad I could help you get your preparation times sorted & that it made sense! If you need anything else, you know where to find us! Jayne
Dec. 8, 2025
Jessica with the support team is very helpful and extremely quick to troubleshoot/solve problems.
Hi Bergen, So nice of you to leave such a lovely review, I really appreciate it! It was really great chatting and getting your product date restrictions updated, along with collection tags and a few other things within our Zapiet ‑ Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica
Dec. 17, 2025
Betty was reactive and efficient, it's a lot clearer now for me, it finally works, thank you so much Betty!!
Hi there! Thanks so much for the lovely review! I really enjoyed assisting you with the app today. Feel free to get in touch anytime if you need a hand. Best regards Betty
Dec. 8, 2025
Super goede ervaring!
Thank you, Marco, for the amazing 5-star review. I truly appreciate your support and I am glad everything worked out well for you. If you ever need any more help, I am always here. Lui
Dec. 7, 2025
Support team are very helpful and happy to assist no matter how small or large.
Hello Danni, Thank you for the amazing 5-star review! It truly means a lot. If you have any questions or need assistance, please don't hesitate to reach out at any time. Regards, Nandita
Dec. 5, 2025
Hi Nathan, It was great chatting and I'm glad that all of our rates are now up and working in our Zapiet ‑ Pickup + Delivery app for you and your store! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Dec. 5, 2025
Super Support!
Thank you so much for the 5-star review, Daniela. I really appreciate your kind words and I am glad everything went smoothly for you. If you ever need more help, feel free to reach out anytime. Lui
Dec. 4, 2025
Very responsive and quick to solve the issues I had
Hey There, Thank you so much for the wonderful review! I’m really happy to hear that I could respond quickly and help resolve the issues you were facing. Your kind words truly mean a lot to me! If you ever need anything at all, I’m always just a message away. Thank you again for your support and for taking the time to share your experience! Best, Sri
Dec. 3, 2025
Me resolvió el problema que necesitaba lo cual deja buena experiencia en su atención
Hey there, Thank you so much for the amazing review! I’m really happy to hear that I could resolve the issue you needed help with and that you had a positive experience with my support. If you ever need anything again - no matter how big or small . I’m always here and happy to assist. Thank you truly for taking the time to share your feedback! Best, Sri
Dec. 16, 2025
Service rep was very responsive and knowledgeable. Couldn't have asked for better service. I really appreciate your help. Rep: Jessica!
Hi Clay, Thank you for the lovely review! I'm so happy to have been to help and get your pickup hours sorted for the Holidays within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out! Warm regards, Jessica
Dec. 3, 2025
Hi Catherine! Thank you for your review! It was great supporting you. We are always here if you need anything else. Regards Betty
Dec. 2, 2025
Great app for managing shipping/delivery/pick-up, and the support team is top notch. The AI that gets you started is not bad, but once you skip to a human you get someone awesome. Recently, Jessica helped me with some issues I was having, and she went above and beyond.
Hi Nicholas, It was a pleasure chatting and helping you get your rates sorted in our Zapiet ‑ Pickup + Delivery app and for fixing a few extras. Thank you for the very kind review and if you have any more questions or need any further assistance, you know where to find us! Cheers, Jessica
Dec. 2, 2025
Sandy went above and beyond to help me set up the app. Truly amazing, professional and friendly support. Sandy saved my day and made our cookies available for nationwide delivery with no stress, and with a calm, positive and reassuring attitude. I wish all customer service teams were like this. Five stars only because I can’t give more.
Hello Fran, Thank you so much for this lovely review! It has been a pleasure to work with you on your Zapiet - Pickup + Delivery configuration. Do not hesitate to write me back, if there is anything else I can help with! All the best, Sandy
Dec. 1, 2025
Great support
Hi Alexandra! It was a pleasure assisting you today. If you ever need a hand, don’t hesitate to reach out to us anytime. Wishing you all the best with your cake business! Best regards Betty
Dec. 1, 2025
The support I received today was TOP TIER. I felt valued and appreciated. A simple chat for support on a very important issue at my store quickly turned into a voluntary phone call that solved the problem. Amazing support!
Hi Crystal, Thanks a bunch for that lovely review! The pleasure was all mine. I'm glad we were able to take the time to really figure out the situation and find a solution that fits your awesome and custom creations, If ever there's something we can help with, you can count on us! Steph
Dec. 4, 2025
I loved working with Betty. She was able to help with quickly solving my needs and she has a great sense of humor.
Hi Velvet! Thank you so much for your lovely review! I’m really glad I could help, and it was a pleasure working with you as well. Don’t hesitate to reach out anytime you need support! Best regards Betty
Dec. 1, 2025
Support team is super responsive!
Hi Rachel! Thanks a bunch for sharing your review . It’s always a pleasure to help you out with the Zapiet - Pickup + Delivery app. Remember, you can reach out anytime you need a hand . Regards Betty
Nov. 30, 2025
Always receive quick support! Thanks for your help with my checkout button, Pavlo! Appreciate your help so much!
Using app
Over 5 years
Total reviews
6
Average rating
5.0
Hi Kirstyn, You’re very welcome, and thank you for taking the time to share the feedback! I’m really glad I was able to help you quickly enough and keep things running smoothly for you. If you ever need help with anything else, we're just a message away. Warm regards, Pavlo