All reviews

Rating Breakdown

  • 5
    92% (1,398 ratings)
  • 4
    4% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,383)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

Ich bin sehr zufrieden mit dem Support von Pavlo. Schnelle Reaktionszeit und mein Anliegen wurden zu meiner vollsten Zufriedenheit erledigt. Vielen Dank!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hallo, Vielen Dank für Ihre tolle Rückmeldung! Es freut mich sehr zu hören, dass Sie mit meiner Unterstützung zufrieden waren. Es war mir eine Freude, Ihnen zu helfen! Wenn Sie künftig noch Fragen haben oder Hilfe benötigen, sind wir jederzeit gerne für Sie da. Beste Grüße Pavlo

5 / 5 Share

Dec. 9, 2025

very quick response and fixed the issue behind the scene

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really happy to hear that the issue was resolved quickly and smoothly behind the scenes. It’s always my goal to make things as easy as possible for you, and your kind words truly mean a lot. If you ever need anything again , I’m always here and happy to help. Thanks again for taking the time to share your experience! Sri

5 / 5 Share

Dec. 9, 2025

Jayne on support helped me out greatly, she deserves to be rewarded!

Store

Krumble

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Levi Thank you so much for your kind review it is really appreciated. Glad I could help you get your preparation times sorted & that it made sense! If you need anything else, you know where to find us! Jayne

5 / 5 Share

Dec. 8, 2025

Jessica with the support team is very helpful and extremely quick to troubleshoot/solve problems.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bergen, So nice of you to leave such a lovely review, I really appreciate it! It was really great chatting and getting your product date restrictions updated, along with collection tags and a few other things within our Zapiet ‑ Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica

5 / 5 Share

Dec. 17, 2025

Betty was reactive and efficient, it's a lot clearer now for me, it finally works, thank you so much Betty!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the lovely review! I really enjoyed assisting you with the app today. Feel free to get in touch anytime if you need a hand. Best regards Betty

5 / 5 Share

Dec. 8, 2025

Super goede ervaring!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Marco, for the amazing 5-star review. I truly appreciate your support and I am glad everything worked out well for you. If you ever need any more help, I am always here. Lui

5 / 5 Share

Dec. 7, 2025

Support team are very helpful and happy to assist no matter how small or large.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Danni, Thank you for the amazing 5-star review! It truly means a lot. If you have any questions or need assistance, please don't hesitate to reach out at any time. Regards, Nandita

5 / 5 Share

Dec. 5, 2025

Store

Divine

Using app

Over 9 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi Nathan, It was great chatting and I'm glad that all of our rates are now up and working in our Zapiet ‑ Pickup + Delivery app for you and your store! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Dec. 5, 2025

Super Support!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review, Daniela. I really appreciate your kind words and I am glad everything went smoothly for you. If you ever need more help, feel free to reach out anytime. Lui

5 / 5 Share

Dec. 4, 2025

Very responsive and quick to solve the issues I had

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey There, Thank you so much for the wonderful review! I’m really happy to hear that I could respond quickly and help resolve the issues you were facing. Your kind words truly mean a lot to me! If you ever need anything at all, I’m always just a message away. Thank you again for your support and for taking the time to share your experience! Best, Sri

5 / 5 Share

Dec. 3, 2025

Me resolvió el problema que necesitaba lo cual deja buena experiencia en su atención

Store

Delirio

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the amazing review! I’m really happy to hear that I could resolve the issue you needed help with and that you had a positive experience with my support. If you ever need anything again - no matter how big or small . I’m always here and happy to assist. Thank you truly for taking the time to share your feedback! Best, Sri

5 / 5 Share

Dec. 16, 2025

Service rep was very responsive and knowledgeable. Couldn't have asked for better service. I really appreciate your help. Rep: Jessica!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Clay, Thank you for the lovely review! I'm so happy to have been to help and get your pickup hours sorted for the Holidays within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out! Warm regards, Jessica

5 / 5 Share

Dec. 3, 2025

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Catherine! Thank you for your review! It was great supporting you. We are always here if you need anything else. Regards Betty

5 / 5 Share

Dec. 2, 2025

Great app for managing shipping/delivery/pick-up, and the support team is top notch. The AI that gets you started is not bad, but once you skip to a human you get someone awesome. Recently, Jessica helped me with some issues I was having, and she went above and beyond.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicholas, It was a pleasure chatting and helping you get your rates sorted in our Zapiet ‑ Pickup + Delivery app and for fixing a few extras. Thank you for the very kind review and if you have any more questions or need any further assistance, you know where to find us! Cheers, Jessica

5 / 5 Share

Dec. 2, 2025

Sandy went above and beyond to help me set up the app. Truly amazing, professional and friendly support. Sandy saved my day and made our cookies available for nationwide delivery with no stress, and with a calm, positive and reassuring attitude. I wish all customer service teams were like this. Five stars only because I can’t give more.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fran, Thank you so much for this lovely review! It has been a pleasure to work with you on your Zapiet - Pickup + Delivery configuration. Do not hesitate to write me back, if there is anything else I can help with! All the best, Sandy

5 / 5 Share

Dec. 1, 2025

Great support

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandra! It was a pleasure assisting you today. If you ever need a hand, don’t hesitate to reach out to us anytime. Wishing you all the best with your cake business! Best regards Betty

5 / 5 Share

Dec. 1, 2025

The support I received today was TOP TIER. I felt valued and appreciated. A simple chat for support on a very important issue at my store quickly turned into a voluntary phone call that solved the problem. Amazing support!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi Crystal, Thanks a bunch for that lovely review! The pleasure was all mine. I'm glad we were able to take the time to really figure out the situation and find a solution that fits your awesome and custom creations, If ever there's something we can help with, you can count on us! Steph

5 / 5 Share

Dec. 4, 2025

I loved working with Betty. She was able to help with quickly solving my needs and she has a great sense of humor.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Velvet! Thank you so much for your lovely review! I’m really glad I could help, and it was a pleasure working with you as well. Don’t hesitate to reach out anytime you need support! Best regards Betty

5 / 5 Share

Dec. 1, 2025

Support team is super responsive!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rachel! Thanks a bunch for sharing your review . It’s always a pleasure to help you out with the Zapiet - Pickup + Delivery app. Remember, you can reach out anytime you need a hand . Regards Betty

5 / 5 Share

Nov. 30, 2025

Always receive quick support! Thanks for your help with my checkout button, Pavlo! Appreciate your help so much!

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Kirstyn, You’re very welcome, and thank you for taking the time to share the feedback! I’m really glad I was able to help you quickly enough and keep things running smoothly for you. If you ever need help with anything else, we're just a message away. Warm regards, Pavlo