Zapiet ‑ Pickup + Delivery
All reviews
Review RSS feed
Topp Unterstützung! Schnell und kompetent. Besser geht es nicht. In der Not sofort geholfen und etliche Probleme erkannt und gelöst in Windeseile!!!
Hello Carsten, Thank you for the awesome review, means a lot! Glad we could sort out the pickup and product setup together. Always here if you need anything else. Regards, Nandita
Jessica from the Zapiet support team was super helpful and efficient. She quickly identified the issue and guided me in the right direction. Excellent customer service!
Hi Laurence, Thank you very much for your lovely words and for taking the time to leave a review! It was a pleasure chatting and if you have any further questions or need any assistance, you know where to reach us! Warm regards, Jessica
Was responsive, clear, direct and very respectful. Got what I needed fixed with no issues.
Hi there! Thank you so much for taking the time to leave such a wonderful review! It was truly my pleasure assisting you with the app. I’m so glad I could help. If you ever need a hand again, please don’t hesitate to reach out anytime! Best regards Betty
Great service. Followed up & made sure things were working :)
Hi Lisa, Thank you very much for taking the time to leave such a lovely review!!! I'm so happy to have helped so now your customer's can place their pre-orders within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Betty went above and beyond!! Best customer service I have experienced in a long time. I only just downloaded Zapiet and needed some help with set up and Betty did this for me plus lots of extra additions that she thought may be helpful. Amaaazing!! 10/10.
Hi Courtney! Thank you so much for your wonderful review. It was truly my pleasure to assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand or have any questions, please don’t hesitate to reach out anytime. We are always happy to help! Best regards Betty
Hello Delish, Thank you for taking the time to leave us such a lovely 5 star review. Your feedback makes our day! If you ever need any help or have more questions in the future, we’re just a message away. Regards, Nandita
Great support from Betty, Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you, you guys are amazing
Hi Emma, Thank you so much for your wonderful review! We truly appreciate your kind words. It was a pleasure helping you set up the app. If you ever need a hand, just drop us a message anytime. We’re always here to help! 😊 Regards, Betty, Nandita Jeanette, Maria and Lui
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
Hello Kennedy, Thank you for your wonderful feedback! Knowing you had a great experience motivates us to keep improving every day. Regards, Nandita
Stephane was excellent - very knowledgable and went above and beyond to help me
Hi Becca, Thank you for the amazing review! You absolutely made my day. It was a real pleasure to jump in and help you tackle that confusion on the cart page. I'm so glad we could get it all sorted out before your store went live! Wishing you success, Steph
Exceptional, cannot fault your efforts Nandita. So grateful to have your support. I'd like to add, that everyone at Zapiet is always keen to assist in anyway they can - Clemency & Rutvik have been supurb in helping me. Thank you.
Hello Kelly, Thank you so much for your 5-star review! It truly means a lot to us. We really appreciate you taking the time to share your experience, and we're so glad we could assist you. If you ever need anything else, we’re always here to help! Best regard, Rutvik
Hi, Thank you so much for your 5-star review! I am glad to hear you’re enjoying the app and our team’s help. Your feedback and support truly means a lot to us! Warm regards, Pavlo
Srivastav was very quick to resolve the issue, he was friendly and professional the whole time. You could not ask for better service, thank you!
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad I could help resolve the issue quickly while providing the friendly and professional support you deserved. It’s great to know Zapiet – Pickup + Delivery is continuing to support your store and help keep your order management running smoothly. Your feedback means a lot, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
Customer Service is the best.
Thank you very much for the lovely review!!! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Zapiet ‑ Pickup + Delivery
Excellent and Swift Support! Betty provided outstanding assistance with our language locale issue of https://www.cartonbox.sg . She quickly identified and resolved the problem with our en-AU.json file after we granted access. Her efficiency and professionalism made the entire process seamless. Highly recommend Zapiet's support team! Thank you, Betty! CartonBox.sg Team
Hi there! Thank you so much for your wonderful review! It was an absolute pleasure helping you today. If you ever need a hand with anything else, please don’t hesitate to reach out. We are always here to help! Best regards Betty
Incredible support and helps the company tremendously.
Hello Dana, Thank you for your wonderful review. It truly brightened our day! Creating memorable experiences is always our top priority, and feedback like yours reminds us why we do what we do. We look forward to continuing to exceed your expectations. Best regards, Nandita
Great support! They were able to quickly assist with a conflict that another app couldn't handle on their own. Thanks Salaj!
Hi Kristine, I truly appreciate your kind words. It’s been a pleasure working with you as well, and I’m glad I could be helpful throughout the process. I look forward to continuing to support you whenever you need it. Warm Regards, Salaj
Rapide et efficace. Conseils très utile. Merci encore
Hi Lauren, Thank you so much for your wonderful review. It truly means a lot to us and we really appreciate you taking the time to share your experience. Please feel free to reach out anytime you need any help in the future. Warm regards, Nandita
Our checkout situation is pretty unique and we initially had some challenges transferring our setup with Zapiet. Support was quick to help us when requested. Jeanette was able to hold our hand the whole way through and like a wizard had everything working. We are mainly very impressed by the support, voice calls, screen sharing and friendly staff. App works great, some Shopify limitations forced some changes/sacrifices specifically when using with a subscription app.
Hello team, thank you SO much for your kind review and for all your patience and collaboration while we set up your account. It was such a pleasure working with you these past few weeks! If there’s ever anything you need, please don’t hesitate to reach out, we’re always happy to help. Kind regards, Jeanette
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.